Disappointing
Had a really disappointing visit which began with the waiter telling us that if we wanted to order lunch we would have to wait at least 10-15 mins even though it was almost 12.35 and the lunch menu clearly states lunch is available from 12.00. We actually didn’t mind waiting - we ordered coffees which were good. Once we had ordered our food (sandwiches/chips/coleslaw) we waited almost 30 mins - which again we didn’t mind - but what arrived was so disappointing and not of a standard we were expecting from a farmshop. The waitress was in such a rush she didn’t give us cutlery (which we had to pinch from an empty table nearby). The turkey and stuffing sandwich I had was very dry and seriously underwhelming. The bread didn’t taste fresh and the turkey was also dry and the quality was more Bernard Matthew’s than farmshop. The “homemade” stuffing was also disappointing and def not homemade! My daughter had the pulled pork sandwich which again was very dry even though it should have had bbq sauce. It was basically reheated meat with melted cheese. At no point did anyone come over to see if everything was ok - there were enough staff working they just didn’t seem to care once they had delivered the food. Tables around us were left dirty and we were also aware of people waiting to be seated who walked away when no-one acknowledged them. My daughter hit the nail on the head by saying the restaurant really didn’t match the quality and service customers receive on the shop side. When paying for the meal I expressed my disappointment and the lady I spoke to listened and very swiftly/fairly deducted the cost of the food from the bill. It was a shame because I would have genuinely preferred to have paid for a good meal.
Not sure we will be back.








