Robert Kee Ireland Reviews 

2,417
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting items arrived quickly or even ahead of schedule. Many people are highly satisfied with the quality and value of the products purchased, finding them effective and well-suited for their needs. The company's service is frequently described as excellent, with staff being very friendly, helpful, and knowledgeable, making the overall ordering process a pleasure. However, some customers also noted occasional issues with delivery, including orders failing to arrive or experiencing significant delays beyond the expected timeframe. A few other people also felt that products sometimes arrived with minor damage, were not tuned correctly, or had expired dates.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

Product

Customers had positive experiences with product, often praising the quality, value, and functionality of... See more

Service

Customers consistently note positive experiences with service, describing it as fantastic, efficient, and a... See more

Order

Clients share positive opinions on order, highlighting a seamless ordering process and quick delivery, often... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness and friendliness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service very friendly and helpful. The jeep was in deep decrepition its wonderful my asd son loves it gets great sport out of it. It's a deadly toy ,lights ,sounds connects to the phone. We... See more

Rated 5 out of 5 stars

I’m really impressed with the Stihl grass trimmer. It’s lightweight yet powerful, making garden work much easier and faster. The cutting performance is outstanding—even thick grass and edges are no pr... See more

Rated 5 out of 5 stars

Just received my Navimow I208 in super fast delivery time. During process of choosing best mower for my lawn I received great help from Eilish and the technical team by mapping my lawn area and prompt... See more

Rated 5 out of 5 stars

To be straight up with ye the lady on the phone who answered my call when i wanted to collect a purchase even though i ordered it online was superb. She arranged a place for my partner to collect it a... See more


Company details

  1. Lawn Mower Store
  2. ATV Dealer
  3. Children's Toys Store
  4. Hardware Store
  5. Landscaping Supply Store
  6. Tractor Dealer

Written by the company

Stockists of Lawn and Garden Machinery, Power Equipment and Forestry Equipment for the Domestic and Professional Users. Nationwide Delivery Available. Shop Now!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,417)

209 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

No problem with Robert Kee … my issue…

No problem with Robert Kee … my issue was with the haulier.
I was phoned by them to arrange a delivery slot and was promised after 12:00 noon …. the item was a large ladder which could not be left outside the property. They arrived around 9am as I was leaving my home! Were they going to leave it outside too? Not good.

17 January 2026
Rated 5 out of 5 stars

After receiving my order for stihl…

After receiving my order for stihl multipurpose grease for stihl hedgetrimmer I noticed the date had expired... after a friendly call back from robert kee I was informed that the date on the tube is the date of manufacture, and the product is good for 8 years after.... might be an idea for stihl to put the expiry date on the tube instead... fair play to robert kee for clearing this up and a very prompt service.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Sold me a dodge saw that wasn’t tuned…

Sold me a dodge saw that wasn’t tuned correctly I had to bring it to a dealer to get a new tune put on

28 September 2025
Robert Kee Ireland logo

Reply from Robert Kee Ireland

Hi there,

We're sorry to hear you had trouble with your saw. Rest assured, the product you bought goes through a Pre-Delivery inspection before it is shipped. In this instance it is started, run and tuned to ensure it is working correctly.

Although extrememly rare, unfortunately, problems can happen and we're sorry that you had trouble. We have however not seen any correspondence via phone or email about this issue - if we had known about this issue we would have been able to get the saw back to us, re-tuned and delivered back to your door in a couple of days.

That being said, I see here that the order is going back over 3 months now, and it could have been the case that if the saw wasnt used until now there could have been some fuel left in the carburetor from the pre-delivery inspection. Since fuel has a very short shelf life nowadays, this fuel could have become dead and this is why the saw did not run correctly on first use.

If you would like to contact us further about this issue please do as we would love to get to the bottom of it.

Many thanks
Robert Kee Team

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