ROBERT ELECTRONICS Reviews 

282
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that items arrive securely packaged and operate wonderfully right out of the box. People also appreciate finding extremely competitive prices and prompt shipping times across various international destinations without hidden fees. Buyers consistently express satisfaction with helpful communication and remarkably smooth transaction processes from start to finish. Some reviewers were not happy with delivery delays that caused noticeably longer wait times than initially expected. A few other people also felt that certain hardware items required careful monitoring or testing due to being older stock or previously used.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the hard drives and components arrive... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that items arrived promptly... See more

Price

Clients share positive opinions on price, frequently highlighting that they found the lowest and most... See more

Quality

Users describe satisfaction with quality, noting that the hard drives arrive well packaged and function... See more

Order

Consumers experience a mix of feelings regarding their order process, as some reviewers praise the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. Bought two 14tb Seagate nas drives, already installed in a synology Nas drive. Was able to register via the seagate warranty website with the serial number. No smart errors detected. Delive... See more

Rated 5 out of 5 stars

Great experience! Found the lowest price online, and shipping from Singapore via Germany went smoothly with zero customs fees. The hard drives work perfectly. I will definitely be buying from them aga... See more

Rated 5 out of 5 stars

Cheapest, New Ryzen 7 9800X3D that I could find at the time of purchase, with a price difference of about £40. Quick dispatch and royal mail tracking number received promptly. Item arrived after... See more

Rated 5 out of 5 stars

I ordered two 24tb recertified drives and not only did they upgrade it for free to 28tb drives but when they arrived both the SMART and FARM data indicated they were practically brand new, manufactu... See more


Company details

  1. Computer Hardware Manufacturer
  2. also in
  3. Computer Accessories Store
  4. Computer and Accessories Store

Written by the company

We are dedicated to professional hard drive distributors, including new hard drives, Seagate factory re-certified hard drives, used hard drives Our team started out in Singapore and then relocated to the UK office where we have been in the online computer hard drives resale business for many years We established our US headquarters in 2025 we specialize in selling Seagate hard drives 1. Product quality assurance 2. Secure Payment - This is the safest way to transact online 3. Price advantage Our website www.robertelectronics.com www.robertelectronics.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

282 reviews

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Asks customers to review

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Replied to 40% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(282)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought 3x20TB Seagate HDD's as it was…

I bought 3x20TB Seagate HDD's as it was about £100 cheaper each vs any other retailer and this seller offers 5 year warranty them self's.

I was concerned about import TAX as they got shipped from Singapore but can gladly report, no additional fees incurred.

I will be shopping here again in future.

23 August 2025
Rated 5 out of 5 stars

I have bought refurbished hard drives…

I have bought refurbished hard drives three times now from Robert Electronics, and every time they have arrived earlier than expected and in great condition. The date of manufacture has always been less than 18 months ago as well. I am very happy with this service.

21 August 2025
Rated 5 out of 5 stars

great price reliable

Ordered 4*20TB recertified drives from singapore to UK on 7 august with a 7-9 business day estimate, they arrived on the 13th (so 6 elapsed days). Each drive was in a antistat bag, then well protected in polystyrene, the whole box was then well sealed

7 August 2025
Rated 1 out of 5 stars

Beware - heavily used drives re-labelled

I bought two 12TB Seagate IronWolf Pro hard drives from Robert Electronics, which they had classed as "Grade A(USED) FULL TESTED 5 YEARS WARRANTY.

I had expected to receive a drive that had been used for a little while, so was initially pleased to see the stickers on the drives indicated they had been manufactured in December 2024. I checked the serial numbers on the Seagate website and was surprised to see the drives were both out of warranty, which should've been valid until December 2029.

I checked SMART and FARM data using Smartctl and found that while the SMART data indicated 0 usage on both drives (having been reset), the FARM data indicated that one drive had been online for more than 2.5 years and the other for more than four years. At time of writing it is eight months to the day since the 'manufacture date' on the stickers, so not only has the SMART data been reset, but the stickers have been replaced to give the impression the drives are much newer than they are. Concerningly, the FARM data also returns blanks in the 'Model Number' field, so I can't even be sure that these are even the same model of drive as advertised.

I'd encourage anyone who has bought a HDD from Robert Electronics to check your drives haven't been reset or re-labelled. I've emailed Robert Electronics with the Smartctl results and images of the drives and will update if I receive a response.

8 August 2025
Rated 5 out of 5 stars

My second purchase and very happy.

My second purchase and very happy.
The drives arrive quickly (considering the ones I purchased came from the Singapore warehouse) and very well packaged.
Both of the drives I've bought so far are working perfectly and I know i'll be back for at least a couple more in the near future.

6 August 2025
Rated 5 out of 5 stars

Very happy with product.

This is my first time buying from this company, so far it has been a wonderful experience. The drive came relatively quickly and was well packaged, with the drive well protected from bumps. I have added it to the one in my NAS. I don't see any difference in noise from the one I bought from Curry's PC. Everything is working well. It took Ugreen almost 18 hours to repair the RAID. This is a good indication that the Hard drive is working well.

4 August 2025
Rated 5 out of 5 stars

Excellent service and products for a bargain price

I was initially a little cautious. We've all been taught "if its too good to be true, it probably is" but I did a little research and thought I'd give it a go (ordering on the credit card so I had protection if there was a problem).

I ordered four 12TB refurbished Seagate Ironwolf Pro drives. They arrived just under two weeks after ordering as they had to be shipped from abroad. All four drives were packaged in what appeared to be the original manufacturer's anti-static bags, still sealed. Each drive was completely encased in thick foam and secured inside a cardboard box with no movement. This was completely wrapped in watertight plastic. I honestly don't think I've ever seen packing this good!

I checked all the drives over before putting them in my NAS. There were no marks in the slightest on the drives, not even slight scratching on the SATA ports leading me to believe they'd never been used. I put the drives in to my NAS and ran a SMART check which showed that all the drives had 0hrs power-on time. They were clearly brand new but likely old stock. All but one were still in the manufacturer's warranty and Robert Electronics provides an additional warranty - given their quality packing and reliable service, I believe they will honour this but I am yet to test it.

All four drives were added to a RaidZ1 (ZFS) array and perform absolutely exceptionally! Drive speeds aren't an issue and storage appears to be spot on (I've got about 8TB already loaded on the drives) - these are definitely genuine drives.

Contrary to my initial hesitations, I am absolutely over the moon with my purchase and have already recommended friends to purchase their drives here. I will certainly be buying future drives and any replacements through this company. The UK has a shortage of refurbished drives compared to markets like the US, it seems that Robert Electronics has found their niche hence the excellent pricing and service.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Quick UK dispatch, faster than expected!

Great service yet again, actually even better than expected. Ordered used grade a 10TB Seagate on Sunday, it was posted in UK Manchester on Sunday and arrived in the Highlands on Tuesday. Drive is a 2023 drive with a couple of hours on it (and verified). Thank you once again.

14 July 2025
Rated 5 out of 5 stars

Excellent

Excellent. Fast delivery, product exactly as described and the price was superb. Recommended.

7 July 2025
Rated 5 out of 5 stars

Great product, great price. one issue

The best product for my needs was easy to find from the detailed information on the web site. The product arrived within the projected delivery time frame. However, I didn't receive any tracking information updates, but I didn't look on the supplier order page either.
The price I paid for refurbished units was a considerable saving over buying new. The 5 year warranty from RCH ltd is very reassuring.
The only issue I had is that the new drives only have two fixing holes each side whereas the older drives had three holes. Thus I had to improvise the fixing to the NAS housing. I housing is designed to use the front and centre mounting holes and not the front and rear fixing holes that the new drives have.

12 June 2025
Rated 5 out of 5 stars

Free Upgrade, excellent service!

Ordered 2 12tb 'like new' HDDs, I got sent 2x14tb HDDs with 4 years of warranty on them till. Delivery took about 10 working days.

Amazing company, will definitely be ordering from here again.

10 June 2025

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