Robert Scott Reviews 28

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

As a Procurement Manager for a hygiene company I rely on the communication and reliability of my suppliers. Robert Scott are one of the suppliers I can always count on to delivery a quick and efficie... See more

Rated 5 out of 5 stars

I always receive a quick response and find John Kerr most helpful. I have over the last year had three different people in the office looking after my account and never had any issues. Very polite and... See more

Company replied

Rated 4 out of 5 stars

An excellent company to deal with, their Regional Sales Manager John Kerr is very helpful and informative and goes the extra mile to help us win business using their products. I would have no hesitat... See more

Company replied

Rated 5 out of 5 stars

Robert Scott is a company I have bought from for several years. I find all the staff to be very helpful especially switchboard & sales office. Deliveries are always prompt too

Company details

  1. Manufacturer

Written by the company

At Robert Scott, we’ve been taking the business of cleaning seriously since 1925. A fourth-generation family business, we’re committed to using our expertise to provide the best janitorial solutions for our customers’ unique needs. We’re one of the UK’s largest designers, manufacturers, importers and stockists of products for the cleaning market. We design, manufacture and distribute products that help make the job of cleaning workplaces easier. We stock more lines, in greater volume, than any of our competitors. So, you can always be sure that when it comes to any aspect of cleaning equipment supply, you can rely on us to have it covered. We call it serious cleaning know-how.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 5 out of 5 stars

Now happy to cook!

One of the banes of cooking is finding the best oven gloves!

Over the years I have discarded the rigid, pretty gloves as they are far too inflexible and too small. I found a pair of Robert Scott Jolly Molly oven gloves years ago and have worn them endlessly. Finding a replacement locally was impossible. The only hardware store in my area (WR14) stocked similar gloves, but were far too small.

Whilst on holiday in Suffolk recently, I found a great hardware store who stocked Jolly Molly oven gloves, and I was ecstatic!

I shall keep the packaging and either go directly to Robert Scott or purchase from the Internet when I need another pair.

Well done Robert Scott!

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Always great customer service

Always great customer service. Delivery usually very quick.

12 February 2021
Unprompted review
Robert Scott logo

Reply from Robert Scott

Thanks Paul and really pleased you're happy with the service.

Rated 5 out of 5 stars

Exceptional Business!!

As a Procurement Manager for a hygiene company I rely on the communication and reliability of my suppliers. Robert Scott are one of the suppliers I can always count on to delivery a quick and efficient service and to always provide help and support when needed. Our Sales Rep, Tom Capper and our Sales contact, Carl Hipkin go above and beyond to support us as a business. Robert Scott Ltd are lucky to have them as a part of their team. During the COVID-19 pandemic we as a business are finding it more difficult to provide our customers with the essentials they need. Robert Scott have not only kept us updated on our orders but also willing to help where they can to help us through this worrying time. Keep up the good work!

27 March 2020
Unprompted review
Rated 5 out of 5 stars

Top Team

Carl Hipkin and Justyna are both great people to deal with. Their pleasant attitude and willingness to help must be an asset to Robert Scott.
A big thankyou to them

20 February 2020
Unprompted review
Robert Scott logo

Reply from Robert Scott

Hi Steve,

Thanks for much for the feedback and we'll pass that onto Carl and Justyna - they will be pleased?

Kind regards.

Rated 1 out of 5 stars

Useless Is One Way Of Describing

No need to explain, wouldn't expect anything else.

20 February 2020
Unprompted review
Robert Scott logo

Reply from Robert Scott

Hi,

Thanks for taking the time to give us feedback and we’re sorry you are not happy with our service.

We’d love to help, but it’s difficult if we don’t have an explanation of the problem.

If you’d like to contact us and give us more details, I will look at it personally for you.

Regards,

Alastair Scott

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Will definitely be using again in the future. Special thanks to Jo/Helen & David

Sam (Burston Garden Centre)

20 May 2019
Unprompted review
Robert Scott logo

Reply from Robert Scott

Thanks for the review Sam! That's so kind of you :-)

Rated 5 out of 5 stars

Great company

Great company. Helpful, knowledgeable staff and good, reliable products.

5 February 2019
Unprompted review
Rated 5 out of 5 stars

Great Supplier

Robert Scott is a company I have bought from for several years.
I find all the staff to be very helpful especially switchboard & sales office.

Deliveries are always prompt too

2 November 2018
Unprompted review
Rated 5 out of 5 stars

John Black & Son has dealt with Robert …

John Black & Son has dealt with Robert Scott & Sons for over 20 years . We have found them to be very professional in all aspects of business.
The quality of there products and service is excellent.

28 July 2017
Unprompted review
Robert Scott logo

Reply from Robert Scott

That's a remarkable trading history and thank for for the review.

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