While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Really poor form that you increase the monthly payments without notification. Started at £50ish, now paying £75. I will be cancelling after this next lot.

Rated 2 out of 5 stars

I liked it for a while, but overtime the price almost doubled for me and some of the meals arrived all puffed up in their packaging. Looking like the meals were packaged whilst still hot, making me no... See more

Rated 5 out of 5 stars

I've been ordering RNS meals for nearly 4 months now. I struggle finding stability with food. I like cooking but meal planning and having too many options overwhelms me sometimes and can trigger me in... See more

Rated 5 out of 5 stars

I first heard about Rice n Spice 4 years ago and honestly, after finally ordering my first set I feel 4 years younger! There's so much to love about this brand from the great tasting food to their con... See more

Company details

  1. Food Manufacturer

Written by the company

Good food, Good for you, Good for the planet. Delicious healthy meals delivered to your door ready to eat. No food waste. No shopping. No dishes. Just save 7 hours of time every week.


Contact info

3.6

Average

TrustScore 3.5 out of 5

254 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ideal for busy working life

Meals were delivered weekly. i found it ideal for those days I was finishing work late. Rather than coming home and having to cook , I just had to warm up one of the meals.

19 May 2022
Unprompted review
Rated 1 out of 5 stars

The worst food

I don’t understand all the good reviews. The food has no taste or flavour. Could not eat a single meal. Probably the worst food prepared meals out there.

15 May 2022
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Tasty meals with a wide variety of dishes to choose from. Fortunately they don’t use Evri/Hermes so deliveries always come on time. All meals are neatly packed with recyclable packaging without compromising quality. I only had one incident with my order but they rectified it straight away and provided a resolution I was happy with. That to me was powerful, how a business rectifies an error. You’re able to contact them via multiple channels and they are very efficient.

4 May 2022
Unprompted review
Rated 5 out of 5 stars

Great service!

Excellent service, and their healthy meals are actually flavoursome! Good job!

17 April 2022
Unprompted review
Rated 1 out of 5 stars

I paid but did not receive the meals

I made a purchase and the product was not delivered. Although I was at home all afternoon, I was informed that the product was left at the entrance of the building.
The customer's service is one of the worst that I have ever seen in the UK.
Unpleasant experience!

14 April 2022
Unprompted review
Rated 5 out of 5 stars

Good and efficient service

Good and efficient service. My favourite meals were the prawn and lamb ones. Good variety of meals and does save you time during the week!

11 April 2022
Unprompted review
Rated 5 out of 5 stars

Delicious meals with such a surprising…

Delicious meals with such a surprising variety to choose from & great packaging. Being a mum of 3 toddlers I have no time to invest in myself & this made my goal of establishing healthy eating habits & kick started my weight loss goal. A great way to invest some goodness into myself with minimal effort.

5 April 2022
Unprompted review
Rated 5 out of 5 stars

I’ve worked at RNS about a month now

I’ve worked at RNS about a month now, everyone that works there is 17-30 and it’s refreshing as a young person. The understanding of mental health is good and always someone around to chat too if you need to. I myself have some physical disabilities/conditions and with good communication they’ve been accommodating to these issues.

1 April 2022
Unprompted review
Rated 2 out of 5 stars

Incorrect Labels on a Dish (meal had chicken and not shown on label!)

I love the brand of RNS meals which encouraged me to sign up to a plan recently - received a meal with chicken in it despite not being on the label (so sent a meat meal instead of a veg meal without the correct labels on the box). Mother who is strict veg only noticed once she had started eating - the response from RNS was incredibly disapointing - barely achknowledged the severity of the issue and failed to respond when challenged.

30 March 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look