RMS Energy Solutions LTD Reviews 

131
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Brilliant company, highly recommend. This company came out to install solar panels under the Warmer Homes initiative for us. Cannot fault anyone, from the admin who organised the installation to all t... See more

Rated 5 out of 5 stars

I'v just recently had, my solar panels installed and, wall insulation. The crew did a brilliant job at my property, helped me clean up after the work was completed too. Gareth one of the crew members,... See more

Company replied

Rated 1 out of 5 stars

Shady door to door sales men! The first tried to force his way into my house saying "i just need to take photos you don't have to sign anything now" when I said no he was most indignant! He asked for... See more

Rated 5 out of 5 stars

I had new boiler, house internally insulated and central heating installed at no cost. Being 92 years old I was a little concerned about the upheaval. Sean reassured me throughout the process and the... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. also in
  3. Heating Contractor

Written by the company

RMS Energy is a renewable energy company, providing energy efficiency solutions backed by government ECO grants, to reduce carbon emissions and heating expenses. We want people to understand the importance of keeping our homes not only cosy, but safe and far more efficient. A well-insulated home reduces heat losses and prevents heat gains, which in turn helps maintain stable, comfortable temperatures. Quality insulation can prevent condensation and possible mould spores, and improve overall air quality in your home


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

131 reviews

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4.5

All reviews

(131)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

Shady door to door sales men

Shady door to door sales men! The first tried to force his way into my house saying "i just need to take photos you don't have to sign anything now" when I said no he was most indignant! He asked for my email to send me information - I told him I didn't want any - again was rude. Air source heat pumps cost £8-9k to buy plus the installation costs - the grant is £7.5K. You don't need to be Carol Vorderman to work out ASHPs are not free -£0 to pay. I worry for pensioners who are more vulnerable to these kind of bully boy tactic

22 October 2026
Unprompted review
Rated 4 out of 5 stars

The work was good

The work was good , sub contractors great two man team did all the stuff you wanted and more but company which did the work ok but when it came getting the paperwork it such it's getting water out of stone .
I try to get my paperwork twice , no joy
They said email I got some of it when I said I wanted paper and want it in binder so could look at they yes it never came
Mr Osborne Huggins
Luton LU31JT

26 August 2026
Unprompted review
Rated 4 out of 5 stars

Hardworking

The guys who did the work on my property were very professional got the work done in 2 days and kept areas clean, i would like to say a massive thank you to them all , they work so hard ! . They had to work round the proposed plan as it did not work with my property , this is only reason i have given score if 4 otherwise would have given a 5. i would definitely recommend

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company
Had an issue with my energy supplier who was over charging and someone from RMS Energy kindly came to check all the work they did last year and helped me make the phone call to them

They are finally sending some one out now since there is something wrong with the meter
Thank you so much

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend this scheme to anyone eligible

Many people (as a home owner, these days) would be sceptical accepting an offer of a free home energy upgrade (with so many scammers operating), but after researching the company/ facts/ government schemes available to people we are so grateful we listened to Shaun from RMS, we now have a fully insulated home and we are generating our own electricity from our roof! Our process was seamlessly planned and executed very quickly and I highly recommend this company to anyone who is eligible for this scheme!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant, professional company

Brilliant company, highly recommend. This company came out to install solar panels under the Warmer Homes initiative for us. Cannot fault anyone, from the admin who organised the installation to all the superb workmen who came out on the day to do the work. They worked so hard all day and were friendly, polite and professional. The install itself has been so perfectly done, neat and very tidy. We are very happy and can't thank you enough.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

10/10 The guys were brilliant

10/10 The guys were brilliant! Incredibly professional from start to finish. Big Thanks to Shaun for his support throughout. Would highly recommend!

26 March 2026
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

Thanks for your positive feedback!

Rated 5 out of 5 stars

I'm happy and enjoying my solar

I'm happy and enjoying my solar. The team are friendly and professional. They cleaned up everywhere after installation. My extractor fan and loft insulation makes a lot of different. There is waranty on everything they installed. Thanks to RMS company.

13 March 2026
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

Thanks Joseph. Enjoy :)

Rated 5 out of 5 stars

Great experience very little disruption…

Great experience very little disruption while fitting was taking place, very professional and tidy fitting and definitely saving money, thanks to all at RMS energy solutions

22 January 2026
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

Thanks for your review Jason. We're happy that you're happy! :)

Rated 5 out of 5 stars

Highly Recommended & Peace of Mind!

An excellent experience from start to finish,
Where customer service so often seems to fail elsewhere, RMS Energy Solutions Ltd were outstanding,
Right from the initial survey through to installation the friendly office staff responded promptly by phone to any of my questions, I had my Solar panels installed quickly and professionally,, by the team of 3 electricians on one day, and the next by a team of two Solar panel fitters, they did a great job, and another follow up visit today to check everything had been done properly.
Knowing that they are MCS certified also offers peace of mind.

19 March 2026
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

On a day when the sun is shining brightly for solar lovers, this review has also brightened up our day. Thank you, Chris!

Rated 5 out of 5 stars

Solar, insulation and extractors

They installed solar panels and battery system, loft insulation and boarding, and new extractor fans. Their communication was great, they arrived when they said they would, and the work was carried out very well with minimal disruption. The team was always polite and friendly and happy to answer any questions. Would happy recommend this company.

6 March 2026
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

Thank you for leaving such a lovely review.

Rated 5 out of 5 stars

RELIABLE AND QUALITY SERVICE ⁹

These guys..ALL OF THEM from Admin to Installation are BRILLIANT!
I had a major issue with a new Dimplex storage heater. They acted swiftly but to no resolution, However, Sam Biggs engaged with me immediately after being directly referred back to Dimplex. This guy copied me into his emails and was extremely supportive!
Dimplex appeared to avoid the issue of warranty. Over the course of 3 months and MANY sleepless nights due to the constant knocking, a second SENIOR ENGINEER was dispatched from Dimplex. Jack diagnosed our problem immediately!!
We are now very happy customers!
Without Sam's input to accelerate this saga, I believe it would still be ongoing.
RMS are professional/polite/friendly and act promptly.
I cannot recommend highly enough from beginning to end!!
Thankyou Guys!!😉🙂🙃😊

12 November 2025
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

Another great outcome for one of our valued customers. I'll be sure to pass on your appreciation to Sam. Thank you!

Rated 5 out of 5 stars

Warmer Homes Grant solar panels

We applied for a Warmer Homes Grant and RMS installed our Solar Panel array. The work was done in a couple of days with minimal fuss and to a high standard. The electricians were very helpful in where to place the exchanger unit and the solar panel installers completed the work very quietly and professionally.

3 February 2026
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

Happy harvesting :)

Rated 5 out of 5 stars

Fantastic Job Done 👍

I'v just recently had, my solar panels installed and, wall insulation. The crew did a brilliant job at my property, helped me clean up after the work was completed too. Gareth one of the crew members, helpped too put my new curtains up in my living room, all in all, id well recommend ( RMS ENERGY SOLUTIONS LTD ) if you require home improvements carried out. 👍😀👌100%

26 January 2026
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

Thank you for your glowing review. I'll be sure to share this with all of the team involved with your installations

Rated 5 out of 5 stars

Outstanding Service and Professionalism…

Outstanding Service and Professionalism from RMS Energy

I highly recommend RMS Energy to anyone considering home energy efficiency improvements. They recently completed a major project involving house insulation, the installation of solar panels, and a new heat pump for us, and we are absolutely delighted with the results and the service we received.

From the very first consultation, RMS Energy was exceptionally professional and helpful. They guided us patiently through the whole process, explaining all the technical details and ensuring we were comfortable with every decision. The planning and communication were seamless, making a potentially complex project feel remarkably stress-free.

The professionalism of the workmen on site deserves a special, emphatic mention. Their dedication to high-quality work was evident in every aspect of the installation. They were skilled, meticulous, and left the site tidy each day. It's clear that the company maintains a high standard for its entire crew.

While the entire team was brilliant, a special thank you goes to Kayleigh and Giovanni. They both went the extra mile for us, demonstrating an exceptional commitment that truly defines customer service.

Thank you, RMS Energy, for a brilliant, professional, and smoothly executed project!

20 October 2025
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

Thanks for leaving this feedback for our team Ian.

I'll be sure to see that Kayleigh and Gio receive your praise for delivering outstanding work!

Thank you!

Rated 5 out of 5 stars

ECO 4 Scheme

ECO 4 Scheme.

A brief phone call to Shaun- Area manager (after I received a random circular letter in the post), led me to have a full central heating system installed and internal wall insulations as part of the ECO4 scheme. Totally free of charge.

A few days after the phone call, Shaun and Tom came round first, Shaun explained everything concerning the ECO4 Scheme and eligibility while Tom was busy doing a full house efficiency report.

Next Alan came round and did a full survey (measurements. Volume of rooms etc) and we decided where I wanted radiators placed in each room and boiler location.

Then Jamie and Andrey (Master Plasterer and more) started on the internal wall insulation work, while in-between Carl and crew came round one day and fitted the full central heating/boiler system in 7 hours! Not to mention the electrician who popped round a couple of days and fitted the humidity fans and electrical wiring for the boiler system. Also thanks to the office staff for timely updates etc.

All in all, great professional work throughout from the multidisciplinary team; highly recommended.

25 September 2025
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

Thanks for leaving us this brilliant review Peter.

We are delighted to know how happy you are with our service from start to finish, and I'll be sure to pass on your praise to everyone connected with your ECO upgrade.

Rated 5 out of 5 stars

New boiler fitted.

Andy fitted a new Worcester boiler. Brilliant job! Left his no. to call if I have any problems. Really excellent service. Many thanks!

27 October 2025
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

We really appreciate your positive feedback. Thank you!

Rated 5 out of 5 stars

Great experience with RMS Energy Solutions Ltd

Shaun from RMS came to see me after I applied for a grant to upgrade my heating system and put solar panels on my roof. He explained the application process and along with the surveyor came up with a plan. I was really impressed with the plans which included applying for planning permission as I live in a conservation village. RMS sorted all this out for me, which was great. The communication was excellent so I knew what was happening and when. The dates were set for the work to begin and everything went as planned from the scaffolding being erected, to the work men arriving on time and getting on with the work. The roofers and electricians were all lovely, they explained what they were doing at every stage. They cleared up after the work was completed and took away all the packaging. Overall I found the whole process from start to finish seamless, the work was of a very high quality and I feel the team went over and above to make my experience trouble free and smooth. I’m thrilled with the end results and would highly recommend RMS to anyone who is considering applying for a green energy grant.

13 October 2025
Unprompted review
RMS Energy Solutions LTD logo

Reply from RMS Energy Solutions LTD

Hi Denise

This is a great review of the service we offer here at RMS Energy and we hope you enjoy the benefits of your new installation.

Please recommend us to your friends and family :)

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