Riz Remit Limited Reviews 

591
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 568 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional exchange rates and the intuitive platform, which make sending money abroad smooth and efficient. Many users state that the dedicated support team is exceptionally helpful, polite, and quick to resolve accidental mistakes. Some reviewers were not happy with unexpected payment delays and funds being held up due to compliance checks. A few consumers also experienced frustrating customer service interactions, noting unhelpful responses and difficulties reaching support when issues arose. Additionally, a small group of people mentioned that transactions occasionally failed to arrive on time or experienced delivery issues.

What people talk about most

Service

People report positive experiences with service, highlighting fast and reliable money transfers with... See more

Customer service

Consumers find customer service to be positive, highlighting prompt call responses, swift live chat support,... See more

Staff

Clients share positive opinions on staff, frequently praising them for being extremely professional, patient,... See more

Payment

Users describe ambiguous interactions with payment, noting swift transactions and helpful support when using... See more

User experience

Customers had positive experiences with user experience, reporting that the platform is reliable, secure, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The first time l use this app ,l was having problem with my bank details which was not complete so the money was dedicated from my account and thought l couldn’t get the money anymore but once everyt... See more

Company replied

Rated 5 out of 5 stars

I have used RizRemit a couple of times for my transactions to Nigeria. Meanwhile l’m not sure why they can’t deliver my transactions to my Zenith Bank account, but they can deliver to my Access Bank a... See more

Company replied

Rated 5 out of 5 stars

I have used RizRemit a couple of times for my transactions to Nigeria. Meanwhile l’m not sure why they can’t deliver my transactions to my Zenith Bank account, but they can deliver to my Access Bank a... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with this company. Every transaction so far has gone through with no hiccups. Unlike some other apps that charge more, these rates are really good. Also, the customer service t... See more

Company replied


Company details

  1. Money Transfer Service

Written by the company

We guarantee seamless, rapid, safe, and cost-free money transfers with no hidden fees. We're always looking for methods to enhance our services and offer our customers the best exchange rates. Our mission is to assist millions of expats. Our aim is to take care of their ease and provide hassle-free money transfer services anywhere, at any time. We believe our customer-oriented services will improve the lives of expats and their families.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

591 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(591)

492 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient.patient in dealing with…

Very efficient.patient in dealing with customer.Most importantly when a mistake was made I was made and was able to correct the mistake on time.That was great.

1 August 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you so much for your feedback! We're glad our team could quickly help resolve the issue and provide patient, efficient support. Your trust means a lot to us, and we're always here to help whenever you need us!

Rated 5 out of 5 stars

Application is very good and I really…

Application is very good and I really appreciate it.

31 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you so much for the positive review! We're thrilled to hear that you're enjoying the app, and we truly appreciate your support.

Rated 4 out of 5 stars

I think their rate is one of the…

I think their rate is one of the best.Good customer care and timely transaction updates

7 April 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you for the fantastic review! We're glad to hear you're enjoying our competitive rates, helpful customer care, and timely transfer updates. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Every good customer service

Every good customer service

29 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you for your kind feedback! We're glad you had a great experience with our customer service. We truly appreciate your support and look forward to serving you again.

Rated 4 out of 5 stars

quick delivery

29 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you for your review! We're delighted to hear you were happy with our quick delivery. We appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

Good customer service and vigilance

Good customer service and vigilance

29 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you for your wonderful feedback! We're glad you appreciated our customer service and attention to detail. Your support means a lot to us, and we look forward to serving you again.

Rated 5 out of 5 stars

Always fax and smooth

Always fax and smooth, everything work perfectly.

29 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you for your kind review! We're delighted to hear that everything was fast, smooth, and worked perfectly. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Love your service keep it up

28 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you for your wonderful feedback! We're thrilled to hear you love our service. Your support means a lot to us, and we'll keep working hard to provide the best experience. We look forward to serving you again!

Rated 5 out of 5 stars

Recommendable Services

I have used RizRemit a couple of times for my transactions to Nigeria. Meanwhile l’m not sure why they can’t deliver my transactions to my Zenith Bank account, but they can deliver to my Access Bank account. That’s weird. In any case, their transactions are swift and their customer services are fast. Also their services are quite competitive. I will recommend them.

28 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thanks for your thoughtful review and recommendation! We're delighted to hear you've had a great experience with our fast transfers, competitive rates, and responsive customer support. We apologize for the inconvenience with transfers to your Zenith Bank account. Our team is continuously working to improve coverage and reliability across all banks. If you need any assistance, please don't hesitate to contact us—we're always here to help. Thank you for choosing RizRemit!

Rated 5 out of 5 stars

Recommendable services

I have used RizRemit a couple of times for my transactions to Nigeria. Meanwhile l’m not sure why they can’t deliver my transactions to my Zenith Bank account, but they can deliver to my Access Bank account. That’s weird. In any case, their transactions are swift and their customer services are fast. Also their services are quite competitive. I will recommend them.

28 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thanks for your thoughtful review and recommendation! We're delighted to hear you've had a great experience with our fast transfers, competitive rates, and responsive customer support. We apologize for the inconvenience with transfers to your Zenith Bank account. Our team is continuously working to improve coverage and reliability across all banks. If you need any assistance, please don't hesitate to contact us—we're always here to help. Thank you for choosing RizRemit!

Rated 5 out of 5 stars

Very fast and reliable

Very fast and reliable

27 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you for your wonderful review! We're delighted to hear you find RizRemit fast and reliable. Providing quick, secure, and dependable money transfers is our top priority. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

The customer service is very good

The customer service is very good, they are very fast out answering the call, whenever I have a problem they are really help full out sorting the problem out.

27 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you for your kind words! We're thrilled to hear that our customer service team has been responsive and helpful whenever you've needed assistance. Providing fast, friendly, and effective support is what we strive for every day. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Mistake rectified in minutes

I made a mistake on the network I was sending money. I got an email few minutes later to check the information I provided. I explained to Rizremit about the mistake and they rectified it within minutes and my friend got the funds. So easy and always good rates. Beautiful customer service

27 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you for sharing your experience! We're so glad our team was able to quickly identify the issue, help correct the recipient details, and ensure your friend received the funds without unnecessary delay. It's great to hear you also appreciate our competitive exchange rates and customer service. Thank you for choosing RizRemit—we look forward to serving you again!

Rated 4 out of 5 stars

Great service with competitive exchange…

Great service with competitive exchange rates. I really appreciate how Riz Remit prioritises keeping customers' money safe.

25 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you for your wonderful feedback! We're delighted to hear you appreciate our competitive exchange rates and commitment to keeping your money safe. Thank you for choosing RizRemit!

Rated 5 out of 5 stars

A very easy to use site

A very easy to use site for a start. I always use debit card to wallet and it always works quickly. This is the best currency transfer service I have ever used.

26 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you for your fantastic feedback! We're delighted to hear you find RizRemit easy to use and that your transfers are always fast and reliable. We truly appreciate your trust and look forward to serving you again!

Rated 5 out of 5 stars

Good job from Riz Remit I recommend for…

Good job from Riz Remit I recommend for anyone. Their reception is excellent.

25 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you for your kind recommendation! We're delighted to hear you had an excellent experience with our team. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Good Performance App

Recently started using Riz Remit to support family back home. I find their services exceptionally good esp as their exchange rates are almost always better than the other apps. Keep up the good work, Riz Remit & you would have me as a client for life!

24 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you for your wonderful feedback! We're thrilled to hear you're enjoying our competitive exchange rates and reliable service. Your support means a lot to us, and we're honored to have you as part of the RizRemit family. We look forward to serving you for many years to come!

Rated 5 out of 5 stars

Hello

Hello, very nice costume service and very reliable, fantastic service, very fast and they are very honest

Bro make use of this wonderful App

23 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you so much for your wonderful review! We're delighted to hear that you found our customer service reliable, fast, and trustworthy. Your kind words mean a lot to our team. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service.

Rated 5 out of 5 stars

This app is excellent

This app is excellent

23 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you for your fantastic review! We're thrilled to hear you think our app is excellent. Your support means a lot to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Customer service is absolutely brilliant

Customer service is absolutely brilliant

23 July 2026
Unprompted review
Riz Remit Limited logo

Reply from Riz Remit Limited

Thank you so much for your wonderful feedback! We're delighted to hear that you found our customer service absolutely brilliant. Your kind words motivate our team to continue providing the best possible support. We truly appreciate your support!

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