Booked this hotel for 6 night stay commencing 26th April. Due to conflict emailed them on three separate occassions requesting details of cancellations policy and refunds etc. NO RESPONSE. Totally ign... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Would highly recommend Rixos the Palm had an amazing 7 night stay. John from Philippines (bar area) looked after us perfectly with faultless service, lovely hardworking man! Massive thanks also... See more
Our family recently stayed at Hotel Rixos Park Belek with friends, and it was an unforgettable holiday. From the start, Mr. Alper Baydan, our personal guest relation manager, provided outstanding... See more
We booked all inclusive. Not much choice for vegetarians chef uses same utilises veg n non veg. Fries all in one chips and non veg. Gloves are not changed Pool area too small Wait around... See more
2.9
Average
92 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Eat your dinner with the cats.
Just had the most disgusting dinner experience at Rixos Antalya. Cats are everywhere - INSIDE - and even fed on the table without the staff borthering.
When confronted with complaints the hotel management is arrogant, rude and without any understanding.
Thank you Rixos - I will never set foot there again!!!
10 October 2017
Unprompted review
Quite poor experience due to admin …
Quite poor experience due to admin issues and not English speaking personnel in Borovoe (Kazakhstan)
5 October 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.