Rivr Reviews 28

I am delighted with the service I have received from Sasha at Rivr. She was great to deal with during the quotation for house insurance process and really understood our needs. Sadly we had a big burglary only a month after taking out the insurance but Sasha has been amazingly helpful every inch of the way, chasing the Loss Adjusters and talking to the Underwriters on our behalf. She has made everything go smoothly and our claim has been settled in full. The proof of an excellent service which you hope never needs to be proven. Well done Rivr on your personal service.

Immediate on line quote. Rapid follow up call with knowledgeable person who called me next day. Was able to adapt the quote to meet me needs.

My experience could not have been better. Shopping around for a good price but sufficient cover for our house and content insurance was proving difficult. Many places dont insure our house or I was faced with pushy salespeople. Rivr was a smooth, transparent transaction and I cant rate Sasha high enough. I shall be recommending you to all my friends. Thank you

Sasha was excellent, responsive and knowledgeable. The Rivr team help to flex as they could to get the correct package for my needs.

Will and the team provide an excellent service.

The policy perfectly meets my needs at a competitive price providing the level of cover I require hassle free.

This is incredibly hard to find with other companies and I highly recommend Rivr

Simple process that’s completely transparent and great value for a differentiated experience. Well done RIVR

A fantastic personal service from Sasha, she is a pleasure to deal with. The policy is clear, straightforward and competitively priced. What more can you ask for? I would highly recommend seeking your insurance through Rivr.

Superb service - quick, clear and they couldn't have done more (thanks, Sasha!) Would highly recommend.

I like the way this company does its business. Firstly they answer the phone speedily and you can talk to a human. Secondly they want your business and do all they can to get you a result in an uncomplicated way. Finally they are warm, friendly and cannot do enough for you.

Although I only wanted Contents Insurance (as live in a Flat with Freeholder covering Buildings) it seems that the amount of cover I required for Jewellery & Watches exceeds the limit offered by most insurers. A Google search brought up Rivr who were able to meet my needs and Sasha Holman-Phillips was very helpful in responding to my questions and ensuring the bespoke quotation offered met all my needs - the fact that Rivr's Policy is All Risks upto the sums insured anywhere in the world is an especially attractive feature

I first spoke with Will in 2024, and was impressed by his vision. 12 months later we moved to Rivr and have been impressed by the level of personal service and competitive pricing offered.

I was a little reticent initially given we used to have cover through our bank, but I would recommend Rivr to those fed up with paying increased premiums each year with a non personalised service.

Good value, Will is very knowledgeable, professional to deal with & provided an excellent service.

On looking for home building and contents insurance I was encountering 3 issues which seemed unacceptable to many brokers. Rivr were great to deal with, nothing was ultimately a problem and all potential issues were dealt with in a very friendly, personal and efficient manner. Special mention to Sasha who was exceptional to deal with on the phone.

Good cover, easy to set up, very good value

Will was very professional and guided me well through all stages and details of my home and contents insurance.

A simple online application followed up by a telephone consultation to tailor the policy to suit our personal needs. So much easier than any other house and contents insurer I have dealt with, and I feel confident that everything is now properly covered, which is not the case with some of the blanket policies on offer from some insurers.

Totally refreshing experience to talk to Will at Rivr.
I have a property with an AirBNB attached and getting insurance can be problematic and expensive. Will provided a service like no other - great communication, listens, undertstands and delivers! I highly recommend you call him too.

Will was very helpful and we were able to secure a very tailored policy for a good premium.

Excellent online option for my protection. Having been stung by off the shelf insurance in the past, I won't be making that mistake again. This was a quick and easy way to insure our listed home - Will was very helpful too. Recommend highly!