Riversol Reviews 

1,464
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 772 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the high quality and effectiveness of the skincare products, frequently noting visible improvements in skin texture, hydration, and a healthy facial glow. People also appreciate the reliable delivery service and the responsive, professional customer support team that readily assists with any questions. Some reviewers were not happy with specific items, mentioning that certain creams or treatments did not provide the expected results for their unique skin types. A few people also noted minor challenges with navigating the online checkout process or dealing with specific product packaging details.

What people talk about most

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with how products leave skin... See more

User experience

Consumers find user experience to be positive, highlighting lightweight textures, quick customer support... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Riversol for over 5 yrs and am constantly being told I don’t look my age. I’m 67 and I use the anti aging trio along with the eye cream and the new hyaluronic acid serum. The lightw... See more

Company replied

Rated 5 out of 5 stars

I'm loving Riversol products! So far I've tried the moisturizing concentrate which is AMAZING for post menopausal, severely dry skin. The cleanser & serum are lovely and retinol neck cream is also AMA... See more

Company replied

Rated 5 out of 5 stars

Riversol has amazing skincare products, backed up by very professional customer service. I've been using their products for years, and they have been outstanding! Prompt delivery with tracking make... See more

Company replied

Rated 5 out of 5 stars

I’m so happy with these products! The complete package has been amazing for my skin. I went from having dry skin to finally feeling hydrated, healthy, and glowing. I could really see and feel the dif... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Board-certified dermatologist Dr. Jason Rivers created Riversol after more than 20 years of clinical dermatology to offer a safe, anti-aging solution for his patients with sensitive skin. In 2018, Dr. Rivers made samples of Riversol completely free for everyone to try. Reduce the look of wrinkles, dark spots, and sun damage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,464)

777 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Riversol products, especially being produced in Canada…

I have been using Riversol products about 5 years. First the cleanser, moisturizer and serum. Once I liked the results l ordered the glycolic peel and retinol treatment. I use the light moisturizer and gel cleanser in summer,cream cleanser and moisturizer in winter. Works for me! I am 70 years old.

21 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Sherrie, thank you for your wonderful review and for being a Riversol customer for the past five years! We’re so glad you’ve found a routine that works so well for your skin year-round. Your support means so much to us, and we’re grateful to be part of your skincare journey!

Rated 5 out of 5 stars

I am so very thankful to have…

I am so very thankful to have discovered this company- professional, knowledgeable, with easy to use website. Orders are filled promptly - I’m always aware of the status of my order.
I have been using Riversol for 4 hrs- I am very satisfied with the products. The products keep the rosacea silenced. I enjoy reading about new products being developed & have added to my daily skin regime. This company is environmentally friendly- a factor very important to me.
I would highly recommend using Riversol.

6 July 2026
Unprompted review
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Reply from Riversol

Nola, thank you for your thoughtful review! We’re so happy to hear you’ve had such a positive experience with our products, website, and Customer Service team. It’s wonderful to know our commitment to sustainability is meaningful to you, too. We truly appreciate your recommendation and your continued support!

Rated 5 out of 5 stars

Great product easy to use and good…

Great product easy to use and good quality

21 July 2026
Unprompted review
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Reply from Riversol

Cynthia, thank you for your kind review! We’re so glad you’re enjoying your Riversol products and finding them easy to use. We truly appreciate your support and are grateful you chose Riversol!

Rated 5 out of 5 stars

Team riversol

I had a great experience with Riversol, from ordering the products to the team who helped me with my order. I love the cream cleanser, and it was my first time using the tinted lip oil. I feel like I was wearing lipstick whic is great because sometimes I forgot to bring my lipstick. Just use a little bit and you are good.

13 July 2026
Unprompted review
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Reply from Riversol

Gloria, thank you for your wonderful review! We’re so glad you had a great experience with both our team and your order. It’s wonderful to hear you’re enjoying the Cream Cleanser and that the Broad Spectrum SPF 40+ Tinted Sunscreen Lip Oil has become such a handy favourite. We truly appreciate your support!

Rated 5 out of 5 stars

Great moisturizing cream

The daily moisturizing cream is the very best I’ve ever used on my face! I get compliments on my skin all the time and because I’m on chemo medication it’s important to keep my face hydrated like the rest of me!!

21 July 2026
Unprompted review
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Reply from Riversol

Thank you for your wonderful review! We’re so happy to hear the Daily Moisturizing Cream has become such an important part of your routine. It’s especially meaningful to know it’s helping keep your skin feeling comfortable and hydrated. We truly appreciate your support and wish you all the very best!

Rated 5 out of 5 stars

I love Riversol products

I love Riversol products. I have been using them for about 3 years now.

20 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Sheri, thank you for your continued support! We’re so happy to hear Riversol has been part of your skincare routine for the past few years. We truly appreciate your loyalty and are grateful to have you in our community!

Rated 5 out of 5 stars

Ease of ordering online

30 June 2026
Unprompted review
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Reply from Riversol

Ellen, thank you for your review! We’re so glad to hear you found the online ordering process quick and easy. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

It really worked perfectly on my skin

It really worked perfectly on my skin. As I have sensitive skin it does not give me any kind of bad reaction. I love all the riversol products.

20 January 2026
Unprompted review
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Reply from Riversol

Rupinder, thank you for your wonderful review! We’re so happy to hear Riversol has been a great fit for your sensitive skin and that you’ve had such a positive experience with our products. We truly appreciate your support and are grateful to be part of your skincare routine!

Rated 5 out of 5 stars

Love how it leaves my skin feeling

Love how it leaves my skin feeling , noticeable improvement in moisture, glow and spots.
Reduced fine lines I love it. The new mask is amazing g and well worth the effort- an immediate pick me up for your skin.

20 July 2026
Unprompted review
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Reply from Riversol

Thank you for your wonderful review! We’re so happy to hear you’re seeing such great results from your Riversol routine and enjoying the boost from the new PDRN Mask. Your kind words mean so much to us, and we truly appreciate your support!

Rated 5 out of 5 stars

I love the products

I love the products , I have sensitive skin and it works so well. I told my daughter about it and my friend and they are using the products too. I first tried it with free samples after that I was hooked and I find the online personal very helpful and sincere.

7 April 2026
Unprompted review
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Reply from Riversol

Linda, thank you for your wonderful review! We’re so glad our products have been a great fit for your sensitive skin and that the sample program helped you discover your routine. It means so much that you’ve shared Riversol with your daughter and friend. We truly appreciate your support and your kind words about our team!

Rated 5 out of 5 stars

Excellent as usual prompt service.

20 July 2026
Unprompted review
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Reply from Riversol

Liz, thank you for your kind review! We’re so glad to hear you’ve had such a positive experience with our service. We truly appreciate your support and are grateful to be part of your skincare journey!

Rated 5 out of 5 stars

Always pleased by my products

Always pleased by my products. Delivery is fast as well.

2 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Deborah, thank you for your kind review! We’re so glad to hear you’re consistently happy with your Riversol products and delivery experience. We truly appreciate your continued support and are grateful to be part of your skincare routine!

Rated 5 out of 5 stars

Incredible all the way around

I have been ordering the majority of products for 4+ years. Absolutely love all of them, especially the correct v2 which works it's magic at erasing dark spots. The micellar is top tier and the bottle is genius with a pump top (which also doesnt leak during travel so big bonus!).
Shipping is always incredibly fast and the customer service is next level!! I have had zero negative experiences with Riversol overall and will continue to purchase my skin care for years to come!

19 June 2026
Unprompted review
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Reply from Riversol

Tara, thank you for your incredible review and for being a longtime Riversol customer! We’re so happy to hear you’re enjoying your favourite products and that your overall experience with our team and service has been so positive. Your continued support means so much to us, and we look forward to being part of your skincare routine for years to come!

Rated 5 out of 5 stars

It is very kind to my skin while being…

It is very kind to my skin while being extremely effective. It layers into my face and neck quickly and doesn’t end up greasy - just hydrated. My hands love the hand cream as well.

20 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Lorraine, thank you for your lovely review! We’re so glad to hear your Riversol routine is keeping your skin feeling comfortable and hydrated, and that the Hand Balm has become a favourite, too. We truly appreciate your support and are happy to be part of your skincare journey!

Rated 5 out of 5 stars

love Riversol products

love Riversol products. Been using them for years.

18 June 2026
Unprompted review
Riversol logo

Reply from Riversol

Thank you for your continued support over the years! We’re so happy to hear Riversol has remained a favourite in your skincare routine. We truly appreciate your loyalty and are grateful to have you as part of our community!

Rated 5 out of 5 stars

Love Riversol’s new mask

Love Riversol. Just, please, please, please take panthenol out of your lovely new mask. Luckily, I’m on a biologic but am deathly allergic to panthenol!

20 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Pamela, thank you for sharing your feedback with us. We’re so glad to hear you love Riversol and appreciate you taking the time to share your ingredient concerns. We recommend reviewing ingredients carefully and consulting with your healthcare provider when needed, and we’ll be sure to pass your comments along to our team. Thank you for your support!

Rated 5 out of 5 stars

Love all the products

Love all the products. My skin has never been so soft and hydrated. Pores are barely noticeable anymore. I will continue to add a new product With each order.

20 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Thank you for your wonderful review! We’re thrilled to hear you’re loving your Riversol routine and seeing such great results. We hope you continue to enjoy discovering new favourites with each order. We truly appreciate your support!

Rated 5 out of 5 stars

I love Riversol products

I love Riversol products, they work extremely well for my 75+ sun damaged skin. I've been using the Hydrating cleanser followed by the anti-redness serum for a few months with noticeable results. A little of each goes a long way so it's a very cost effective way to get great skin. On top of that, the ordering procedure is seamless and the products arrive very quickly. Plus they're Canadian! Love, love, love!

20 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Thank you for your wonderful review! We’re so happy to hear you’re seeing such great results with your Riversol routine. It’s also great to know you’ve had a smooth ordering experience and fast delivery. We truly appreciate your support and are grateful to have you as part of the Riversol community!

Rated 5 out of 5 stars

Great products that work and quick…

Great products that work and quick turnaround.

1 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Amanda, thank you for your kind review! We’re so glad you’re enjoying the results from your Riversol products and that your order arrived quickly. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Riversol experience

Riversol shopping and check out is pretty streamline, making the process easy to use. I really like every product I have tried as well and their customer service has been phenomenal over the years.

20 July 2026
Unprompted review
Riversol logo

Reply from Riversol

Thank you for your wonderful review! We’re so glad you’ve had a great experience with our website, products, and Customer Service team over the years. Your continued support means so much to us, and we truly appreciate you being part of the Riversol community!

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