Riversol Reviews 

1,465
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 772 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the high quality and effectiveness of the skincare products, frequently noting visible improvements in skin texture, hydration, and a healthy facial glow. People also appreciate the reliable delivery service and the responsive, professional customer support team that readily assists with any questions. Some reviewers were not happy with specific items, mentioning that certain creams or treatments did not provide the expected results for their unique skin types. A few people also noted minor challenges with navigating the online checkout process or dealing with specific product packaging details.

What people talk about most

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with how products leave skin... See more

User experience

Consumers find user experience to be positive, highlighting lightweight textures, quick customer support... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Riversol for over 5 yrs and am constantly being told I don’t look my age. I’m 67 and I use the anti aging trio along with the eye cream and the new hyaluronic acid serum. The lightw... See more

Company replied

Rated 5 out of 5 stars

I'm loving Riversol products! So far I've tried the moisturizing concentrate which is AMAZING for post menopausal, severely dry skin. The cleanser & serum are lovely and retinol neck cream is also AMA... See more

Company replied

Rated 5 out of 5 stars

Riversol has amazing skincare products, backed up by very professional customer service. I've been using their products for years, and they have been outstanding! Prompt delivery with tracking make... See more

Company replied

Rated 5 out of 5 stars

I’m so happy with these products! The complete package has been amazing for my skin. I went from having dry skin to finally feeling hydrated, healthy, and glowing. I could really see and feel the dif... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Board-certified dermatologist Dr. Jason Rivers created Riversol after more than 20 years of clinical dermatology to offer a safe, anti-aging solution for his patients with sensitive skin. In 2018, Dr. Rivers made samples of Riversol completely free for everyone to try. Reduce the look of wrinkles, dark spots, and sun damage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,465)

779 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Products and Service

Discovering Riversol is one good thing that has happened to me this year. Everyone noticed how my face glowed, which was the kind of reaction I only got after I had a facial done. Now, my face glows everyday! Many thanks to the Riversol team for providing skincare products that actually works and for their excellent customer service.

11 May 2026
Unprompted review
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Reply from Riversol

Aderonke, thank you for your wonderful review! We’re delighted to hear Riversol has become such a bright spot in your skincare routine. Your kind words about our products and Customer Care team mean so much to us. We truly appreciate your support!

Rated 5 out of 5 stars

Amazing products

Riversol has amazing skincare products, backed up by very professional customer service. I've been using their products for years, and they have been outstanding! Prompt delivery with tracking makes it easy to know when your package arrives. I won't be using anything else, thank you Riversol!

14 September 2026
Unprompted review
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Reply from Riversol

Thank you so much! We’re so glad you’ve had such a positive experience with both the products and our customer service. We truly appreciate your longtime support. 💙

Rated 5 out of 5 stars

I have been using Riversol for Years

I have been using Riversol for Years, and still love it! I just tried the new “Hyaluronic Acid Hydrating Serum” and will never be without it. My skin is so soft and I seem to have less lines.

18 September 2026
Unprompted review
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Reply from Riversol

Thank you so much, Heather! We’re thrilled to hear the Hydrating Serum has become a new favourite and that your skin is feeling softer and smoother. We really appreciate your longtime support. 💙

Rated 5 out of 5 stars

I love Riversol

I love this company. Their products are top notch and my skin has never looked or felt better. The products are easy to use and although they are expensive, they are worth every penny. I highly recommend Riversol if you want an easy, effective, and marvelous line of products. Also, their customer service is great!

27 September 2026
Unprompted review
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Reply from Riversol

Thank you so much, Annelyse! We’re so happy to hear you’re loving the products and have had a great experience with our customer service. We really appreciate your recommendation. 💙

Rated 5 out of 5 stars

"Lightweight feel, no greasiness, calmer-looking skin after a few uses. Worth trying".

I recently tried the Riversol skincare sampler with the cleanser, serum, exfoliator, and moisturiser for my oily skin; it felt really balanced. The textures were light, not greasy, and my skin looked calmer after a few uses. I'd say it's worth trying if you're curious.

27 June 2026
Unprompted review
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Reply from Riversol

Thank you, Lavanya! We’re so glad the sample routine felt lightweight and balanced for your skin, and that you noticed a calmer look after just a few uses. 💙

Rated 5 out of 5 stars

Riversol has been an amazing product…

Riversol has been an amazing product for me. I tried their 15 day trial kit and loved the results. I ordered after the redness serum and moisturizer to maintain my less redness and softer facial skin. I have been using these products for about a month now and will be ordering more when the time comes. I have had great results! I use this for only my night time routine so it can work all night repairing my skin. Riversol products have been great and looking forward to beautiful-less redness skin everyday. Very happy!

25 September 2026
Unprompted review
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Reply from Riversol

Thank you so much, Brent! We’re so glad the 15-Day Trial Kit helped you discover a routine that’s working well for your skin. We really appreciate your support and are happy to hear you’re seeing such positive results. 💙

Rated 5 out of 5 stars

Really like the line so far

Really like the line so far, they are extremely helpful and have zero negatives to share. For sure highly recommend this brand.

25 September 2026
Unprompted review
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Reply from Riversol

Thank you so much, Cc! We’re so glad you’re enjoying the line and have had such a positive experience with our team. We really appreciate the recommendation. 💙

Rated 5 out of 5 stars

The ease of obtaining the products…

The ease of obtaining the products online is phenomenal! Yes, some stores carry Riversol as well. The Riversol site is very interactive, answering questions immediately to next day...for me, I know I should use my products morning and night for the best results, but being so busy I only do a morning routine and still am happy with my results. Riversol's membership options are fun and financially helpful for those of us on a tighter budget. My five daughters ages 37-31 always compliment me on my skin...I always say "The only thing I'm using is Riversol, so that must be it!" Thank you Riversol ☺️

24 September 2026
Unprompted review
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Reply from Riversol

Thank you so much, S.G.! We’re so happy to hear you’re enjoying your routine, the membership benefits, and the results you’re seeing. We really appreciate your support. 💙

Rated 5 out of 5 stars

A great Canadian skincare company

I love that Riversol is a Canadian company with exceptional customer service and a great skincare line. Their daily moisturizer, eye cream, anti-aging serum and retinol neck cream leave my skin smooth and soft. They are all part of my daily routine.

24 September 2026
Unprompted review
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Reply from Riversol

Thank you so much, Diane! We’re thrilled Riversol has become part of your daily routine, and we really appreciate your kind words about our products and customer service. 💙

Rated 5 out of 5 stars

Received free samples and they are important to me.

IT'S NOT A SCAM PRODUCT IS REAL I RECEIVED SAMPLES QUICKLY ENOUGH and the samples are sufficient quantity and the product is superior.My skin now has different requirements not just because of age(71) but due to a medical condition so samples are important.The cleanser worked great but the moisterizer cream didn't work with my skin it doesn't absorb creams but use to absorb lotions but not anymore. But the serum did absorb and corrected the dry and crepe skin on neck and face.I am lucky that i have good genetics and look younger than my age.I would like to continue using it. Perhaps a seniors discount would be offered towards that.And I just want the serum nothing else. I feel safe interacting with riversol and glad I tried the sample packets and customer service is good.

15 June 2026
Unprompted review
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Reply from Riversol

Alma, thank you for sharing your experience! We’re glad the samples helped you find products that worked well for your skin and that you felt supported throughout the process. Your feedback is incredibly valuable, and we truly appreciate your kind words about our products and Customer Care team. Thank you for trying Riversol!

Rated 5 out of 5 stars

The products are Fantastic

The products are helping my skin problems. My hyperpigmentation is gradually fading and my wrinkles are less defined. I'm truly excited with ALL the products I bought. I wish I discovered Riversol sooner.

18 September 2026
Unprompted review
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Reply from Riversol

Atogbo, thank you for your wonderful review! We’re so happy to hear you’re enjoying your Riversol products and seeing positive changes in your skin. Your enthusiasm means so much to us, and we’re grateful to be part of your skincare journey!

Rated 5 out of 5 stars

the new Hyaluronic Acid Hydrating Serum…

I can’t believe that a company could have such a forthright response to a product malfunction. You apologized, you corrected it and sent out the complimentary replacements. What great customer service, no complaints needed.
I love the new hydrating serum. I really like the new packaging, (it feels special), and I love the feel of my skin after I use it. The texture is plump, and luxuriously hydrated.
Keep up the great work, a happy customer.

12 September 2026
Unprompted review
Riversol logo

Reply from Riversol

Cynthia, thank you for your wonderful review! We’re delighted to hear you’re enjoying the new Hyaluronic Acid Hydrating Serum and that our team quickly made things right. Your kind words mean so much to us, and we truly appreciate your support and feedback!

Rated 5 out of 5 stars

Healthy Looking Skin

The products that I received helped even out my skin tone, calm the redness and even the fine lines have started to smooth out.
The products didn’t irritate my skin, they are very gently yet effective.
The moisturizer did make my skin a bit oily but not in a bad way, it isn’t super thick that clogs pores. It’s just very hydrating . No break outs which is always a fear of mine .
Overall, amazing products. I’ll be purchasing in the future .

8 September 2026
Unprompted review
Riversol logo

Reply from Riversol

Debbie, thank you for your wonderful review! We’re so glad to hear Riversol has been a great fit for your skin and that you’ve had a positive experience with the products. We truly appreciate you taking the time to share your feedback and look forward to being part of your skincare routine in the future!

Rated 5 out of 5 stars

Love the product

Love the product. I could feel the difference in the first 15 days of trying their 15-day free sample. I felt hydrated, and my skin tone looked balanced. I ordered their trio beginner pack after my trial.

20 August 2026
Unprompted review
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Reply from Riversol

Thank you for your lovely review, Yusfahra! We’re so happy to hear that your experience with the samples encouraged you to continue your skincare journey with Riversol. We appreciate your support and are excited to be part of your routine!

Rated 5 out of 5 stars

The new serum that they just created…

The new serum that they just created had a very very small leak
Before I even had a chance to let them know there was a new one delivered the next day
Awesome service
Thank you
Colleen ☺️

8 September 2026
Unprompted review
Riversol logo

Reply from Riversol

Colleen, thank you for sharing your experience! We’re glad our team could quickly resolve the issue with your Hyaluronic Acid Hydrating Serum. Your support and understanding mean so much to us, and we’re always happy to help when needed.

Rated 5 out of 5 stars

Best Skincare Line

I have been using Riversol products for about 5 years now. They are amazing for my dry, sensitive, redness-prone early '50's skin. My skin has never looked better! Customer service is always extremely responsive with any questions I have. Can't say enough about this wonderful Canadian company.

14 September 2026
Unprompted review
Riversol logo

Reply from Riversol

Jennifer, thank you for your wonderful review and for being part of the Riversol community for so many years! We’re honoured to have earned your trust and are so happy to hear that Riversol continues to fit your skincare needs. Your kind words about our Customer Care team mean a lot, and we truly appreciate your support of our Canadian company.

Rated 5 out of 5 stars

My face looks younger and feels incredibly smooth since using Riversol

I have been using products three years now and see a significant improvement in how my skin looks and most importantly feels. The products are made in Canada and are not perfumed or with additives. I know they are good for my skin and I love my simple skin care routine. The new hand cream and the body lotion is fantastic. Not greasy or sticky. My hands look younger, less sun spots and signs of aging. The body lotion is light and absorbs quickly, Tne new face mask leaves my skin looking refreshed and glowing, again taking years away as the ingredients absorb into my face. The first time I used glycolic peel, my skin became smooth and soft over the cheek area and remains smooth to touch. The prices are very good for the high quality and the sales are a great time when I stock up. I receive my order within 2 to 3 days. Phone staff are kind and wonderful in guiding me.

15 August 2026
Unprompted review
Riversol logo

Reply from Riversol

Monica, thank you for your wonderful review and for being a Riversol customer for the past several years! We’re delighted to hear you’ve found so many favourites throughout the collection. Your feedback means a great deal to us, and we’re especially grateful for your kind words about our team. Thank you for your continued support!

Rated 5 out of 5 stars

Riversol’s Peptide Hand Cream

I purchased Riversol’s Peptide Hand Cream and I can report the following - the skin on the back of my hands is no longer dry and flaky. I have noticed that the dark spots are fading. These dark spots were caused by too much exposure to the sun while golfing - with one hand having darker spots than the other. I use the cream several times a day after showering, washing my hands and before I go to bed. It soaks in and softens my skin without being or feeling greasy.

14 September 2026
Unprompted review
Riversol logo

Reply from Riversol

Jennifer, thank you for sharing your experience! We’re so pleased to hear the Peptide Hand Cream has become such a valued part of your routine. Your feedback is incredibly helpful, and we appreciate you taking the time to let us know how it’s working for you. Thank you for your support!

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