Riverly Reviews 

The Lutzelbourg Staff was very helpful to us.

This was our first time on a canal boat so didn’t know what to expect but all seemed well organised to us and staff always responded quickly before and during our trip - and the trip didn’t go without its unusual experiences 🙈😊 on the good ship Mont et Marre. Four from Jersey 🇯🇪

Excellent service. The team was very responsive. I emailed several times prior to the trip, and got prompt answers every time. On pick-up day, the staff was competent and friendly.
The boat was in perfect condition and clean. Not much else we could have asked for.

Email communications were largely clear and understandable. Locaboat staff (Audrey) was very helpful.

Everything as described. No surprises. Friendly people eager to help. Boat worked perfectly

The nature the you can see during the trip, and the people you meet during the navigation.

Loved boating on Lot River. Scenery is magnificent. Plenty of places to eat and some good grocery shops in places. Our penichette flying bridge was fine for 6 adults.
We did find the boat had not been serviced thoroughly, with dirty dishes and some equipment missing. Be warned the detergent supply is minimal and linen supplies are as well especially if you are away 10 days as we were.

Nice boat ,lovely canal, and well looked after

Great penichette, great staff, great location, great fun!!

Staff operations and staff culture are great - flexible, easy to get along with, helpful. This is the third trip we've done with Locaboat - we obviously love the experience and freedom of travelling along French canals and rivers and French engineering, architecture and food are as good as it gets. Service levels are good - we had a plumbing issue that was fixed quickly and effectively. Downside is that the boats we've hired on the last two trips have been aging and pretty weary. Comfortable enough, but they are probably ready for retirement or refit with a few more onboard amenities.

Very kind and helpful provider, excellent service.

Twenty years after my first penichette trip, still a great experience!

The experience was exceptional, from the initial email communication to the overall boat trip. The boat offered ample space and was equipped with all the essentials. We fell in love with Aigues-Mortes, a destination that perfectly blends relaxation, history, and the stunning pink salt flats. We went during high summer season, so an air conditioner in the boat can be a great improvement.

Our LocaBoat experience was an absolute disaster. From the start, we were misled about severe boating restrictions due to a closed lock, which dramatically curtailed our planned itinerary. To add insult to injury, the boat was in appalling condition. Mechanical failures plagued us from day one, including a non-functioning horn (a serious safety hazard), a clogged engine, a broken water pump, and malfunctioning toilets. The boat was so old and poorly maintained that it leaked oil into the river.
To top it off, the boat's interior was neglected with a leaking overhead hatch and a soaked galley cushion. This was supposed to be a relaxing vacation, but instead, we spent most of our time troubleshooting problems and dealing with LocaBoat's incompetence. We are experienced boaters and have never encountered such a poorly maintained and unreliable vessel. LocaBoat should be ashamed to rent out such a substandard boat. Avoid at all costs!

This is a long-established company with a world-wide reputation. Their service is prompt and any questions are answered courteously and efficiently.
The vessels are appropriately designed and configured, are well maintained and are easy to drive. Within, the vessels are clean, comfortable and well-supplied.
In all, this contributes to a relaxing and enjoyable holiday.

Our 1st 4-day trip from Dompierre was fantastic and the LocaBoat crew was the best. Super sweet folks and endlessly helpful. Our 2nd trip from Lattes was good but I didn't know beforehand that the boats can not cruise on the Mediterranean which was a major part of our plan. We couldn't swim from the boat in the canals. But, overall, both trips were great and we'd do it again.

Perfect way to enjoy a nice holiday

helpful staff in booking etc.
one down point was the fenders was not checked on departure then we find one deflated at end of our tripp
and we had no recollection of causing it leaving us with a bill we were quite careful with the boat

Nice environment, well organized check in, good availability in case of problema.
What Is not acceptable Is to know at check in time, that 3/4 of the water tanks were not available. We had Just 100 liters out of 400 available. This Is a full game change for an holiday of this kind. We complained about this at check in and at checkout with almost no reaction nor compansation.
This was disappointing

Our 3rd time with Locaboat. First was Dompierre to Briare and loved the whole trip. Second Mâcon to Saint-Léger-sur-Dheune. Both had plenty of villages to visit along the way. We missed that part of this trip. But as always love time on the boat, exploring Nancy and Saverne. We particularly loved Lutzelbourg where local hospitality businesses were amazingly helpful. One man drove us to Phalsbourg to shop.