A very last minute order placed for items that were used as wedding favours and gifts for our wedding tombola (a celebration of all things North Yorkshire / County Durham). Everything turned up in per... See more
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At Ringtons we sell the freshest tea and coffee as well as biscuits, sweets, cakes, gifts and homeware.
Algernon Road, Byker, , NE6 2YN, Newcastle Upon Tyne, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
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Just received my first order which came very quickly,the cuppa tea bags were good,the tea cake is quite nice with butter on it but I was soo disappointed with the simnel cake I love marzipan but you can't taste it at all and the cake is like sawdust 😥
Lies told about me has still affected me they took money off me too a was good at my job go off sick and come back and get targeted management don't want to help

Reply from Ringtons Ltd
I recieved an "afternoon tea" hamper as birthday present. What an enormous disappointment. No scone, no cake, and it wasn't even in a hamper. It was in a cardboard box! At least if it was in an actual hamper I would have had something as an actual present.
This is not acceptable calling it either afternoon tea or a hamper. It was literally a cardboard box with tea bags and coffee, neither of which were decaffeinated and a few packets of biscuits. The disappointment was so bad that I actually cried.
I 100% see this as false advertising as afternoon tea contains scones, cream and jam and cakes and that is a fact.

Reply from Ringtons Ltd
I really liked having the delivery van come to my house, the driver was very friendly and polite, an excellent service.
It was a gift for my grandaughter in University.She tells me it was a really good box of goodies,that she could share with her other flat mates.Just a great treat to remind her of her Nan!

Reply from Ringtons Ltd
Good website. Easy to order. Prompt delivery with very reasonable P&P.Products excellent

Reply from Ringtons Ltd
Best marmalade I have ever tasted. Delivered as always on time.

Reply from Ringtons Ltd
Cannot comment on the food but I can your drivers. Approx 07:27 on the Rainford bypass/Rd, Rainford your driver in a fully liveried up van Reg ND72 XGJ nearly caused an accident. Not only did your driver undertake me he then proceeded to turn into my lane as I was accelerating causing me to have to brake to avoid contact. He knew I was there but still preceded to try and bully me off the road. I pulled up along side the driver who was visibly angry ranting at me through the window when he was in the wrong. I think he then remembered he was in a works van and came to his senses slowing down and realising his error. Dangerously driving in this manner is unacceptable never mind in a company van.

Reply from Ringtons Ltd
Ordered a birthday hamper for my mam's birthday she was delighted with it would highly recommend the selection of products is brilliant and great value for money would definitely order again

Reply from Ringtons Ltd
Absolutely vile experience from Dave. Decided that because we had owed money, he'd become aggressive. Previously had passive aggressive comments from him telling us "his salary had been docked". I went to the door today, prepared to completely pay the balance off, he's shoved a slip through the door, walked off. By the time I get to the door, he's driving off shaking his head and speeds off?
Never had this experience before from Ringtons, defiantly will be telling everyone I know to terminate their accounts locally as a result. I wouldn't want this type of aggressive behavior towards any of my friends/family who use this service.

Reply from Ringtons Ltd
Just tried the new porridge, it’s delicious. Will definitely be buying it again and the new oat biscuits are really nice

Reply from Ringtons Ltd
Ordered some chocolate Brazils and also received some as a gift. Absolutely disgusted in the way this product has been reduced in quality and weight, yet still charging £9.99! Will definitely not be ordering any more!

Reply from Ringtons Ltd
If I could give minus 0 I would. This is the 2nd time I have ordered from Ringtons and the 2nd time they have let me down.
1st time they put the wrong (paid for) message on the gift so the recipient, a business colleague I had never met and barely knew, who wasnt expecting a delivery, didn't know who it was from or even if it really was for them. I was slightly surprised they didn't acknowledge the gift and some considerable time later when speaking with them asked if they'd received it making concerns they may not have owing to postal and courier delivery problems recently highlighted on Consumer & Social Media platforms. Ringtons refunded tbe £1 charge for the Gift Card and credited £5 against future purchases.
I decided after much deliberation to give Ringtons 2nd chance. This time the gift was a Christmas present. I again didn't receive an acknowledgement from the recipient however week after delivery I received an email from Ringtons advising they had discovered there was a problem with their gift card printing machine and the gift card I had paid for hadn't been printed properly. Once again the gift was for a business colleague, once again I had to contact them and once again they were totally oblivious as to who the gift was from.
If you want your recipient to know who the gift is from DON'T use Ringtons

Reply from Ringtons Ltd
Received my parcel without delay - well packed - as items for gifts not tried any of them but biscuits look lovely
Games summit different to all the other gambling websites ya can play and have a bit fun with the family see who spins the best car have a laugh I did win on my second time playing but had to go for the biggy £1000 plenty prizes but I love a good gamble and went for it deffo recommend 5*****
Gift for friends, arrived very quickly and glowing appreciation from them!
This is the third time I have tried to leave a review and it doesn’t get posted.
Items arrived shabby as were packed too loosely in a big box.
Also emailed you twice but no response.

Reply from Ringtons Ltd
Excellent company. We live in a small village and we have a Ringtons Tea chap that calls around every 4 weeks or so. He is a happy cheery chap and we find the products to be excellent quality and fairly priced. Can 100% recommend them.

Reply from Ringtons Ltd
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