I’ve been using Rileo mainly for converting audio to text (meetings and a few recorded interviews), and overall it does the job well. The biggest advantage for me is how much time it saves. Instead... See more
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Excellent customer service, truly a 10/10 experience. They were fast, friendly, and solved my issue efficiently from the very beginning. You can really tell they care about their customers and are com... See more
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Well, So far it's doing what I needed. Hopfully that will continue to a good end result
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It was a very simple process to change a recorded podcast into a transcript. Thank you!
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Company details
Written by the company
Meet Rileo — the transcription tool that actually gets your work done. Got a recording that needs to become text? Rileo takes care of it. Upload a file, record directly in your browser, or paste a YouTube link — and get a clean, accurate transcript in minutes. No software to install. No technical setup. Just results. Works with whatever you throw at it Rileo handles files up to 10 hours long and 5 GB in size, so whether it's a quick interview or a full-day conference, you're covered. It supports 50+ languages and automatically recognizes different speakers in multi-voice recordings — great for meetings, podcasts, lectures, and interviews. Powered by AI, so you can do more with your transcripts This is where Rileo goes beyond basic transcription. Summarize instantly — get the key points without reading the whole thing. Translate into another language, in just a few clicks Export — as a PDF, DOCX, TXT, or SRT subtitle file, depending on what your workflow needs. These AI tools mean you're not just getting text — you're getting something you can actually act on. Your privacy is taken seriously. Your files are processed securely and never shared or sold. What you upload stays yours, full stop. Straightforward pricing. Start with a trial. Upgrade when you're ready. Cancel anytime — no hidden fees, no surprises. If you spend time listening back to recordings or typing out transcripts by hand, Rileo is worth trying. See for yourself at rileo.com
Contact info
4.4
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
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Amazing service
Amazing service, really speedy and accurate! Helped me transcribe my lectures and prepare better for my exams!
29 April 2026
Unprompted review
Reply from Rileo.com
Hi Kate,
Thank you for your wonderful feedback! We’re so glad to hear that Rileo helped you transcribe lectures and prepare for your exams more effectively. Fast and accurate transcription is exactly what we strive for. We truly appreciate your support!
Easy to use
Easy to use, lightning fast.
Transcribed my 48-minute video in a few seconds, and it’s really accurate.
27 April 2026
Unprompted review
Reply from Rileo.com
Hi Nikita,
Thank you for your great feedback! We’re happy to hear that Rileo was easy to use, lightning fast, and accurate for your video transcription needs. We truly appreciate your support!
Great service quality
Great service quality, accurate results with a very little time!
25 April 2026
Unprompted review
Reply from Rileo.com
Hi Kat,
Thank you for your feedback! We’re delighted to hear that you were happy with the service quality, accuracy, and speed. We truly appreciate your support!
Instantly Clear and Effortless
I used this tool to transcribe a YouTube video. The text came out accurate, editing was smooth and easy, and within seconds I had a clean, clear summary in front of me. It saved me a lot of time and made the whole process feel effortless. Simple and useful product.
24 April 2026
Unprompted review
Reply from Rileo.com
Hi Anastasiia,
Thank you for your wonderful feedback! We’re delighted to hear that the transcription, editing experience, and summaries were accurate, fast, and effortless for you. Saving users time while keeping the process simple and smooth is exactly what we aim for. We truly appreciate your support and kind words!
Really brilliant solution!
Really brilliant solution!! Stuck in a hotel abroad with just my IPad and no access to my usual transcription options: after downloading various “free” apps that were limited and had hidden charges,I found Rileo and paid a ludicrously low sum for a week’s worth of transcripts, Inc half hour high stakes interview for work and an itunes vodcast which had a transcription but would not let me copy and paste it into a document where I could edit it for an article I was writing. Transcripts were quick accurate and offered a range of formats for saving eg *txt, *doc.
24 April 2026
Unprompted review
Reply from Rileo.com
Hi Sal,
Thank you so much for your amazing and detailed feedback! We’re thrilled that Rileo could help when you needed a reliable transcription solution abroad. It’s fantastic to hear that the transcripts were fast, accurate, and flexible enough for your interview and article workflow. We’re especially glad the export options made things easier for you. Your support truly means a lot to us!
Do not be fooled by the "cheap" £1.49…
Do not be fooled by the "cheap" £1.49 trial. This company is a professional subscription trap operating out of Nicosia, Cyprus. They lure you in with a one-off service and then attempt to stealth-charge your card for a massive £39.99 "subscription" just days later without any clear warning or authorization.
I have already revoked my Continuous Payment Authority (CPA) and sent a formal Letter Before Action. To the owners: You picked the wrong one this time. I have flagged your merchant ID with my bank’s fraud department and reported your predatory practices.
To anyone else reading this: They rely on you not checking your bank statements. Check them now and block these people immediately. Total scam.
You have asked for a reference number when you don't give them out??
15 April 2026
Unprompted review
Reply from Rileo.com
Hi and thank you for bringing this to our attention, Deney.
We’re sorry to hear that you feel misled. Our trial terms, pricing, and subscription conditions are presented during checkout and accepted before any purchase is completed.
If you believe there has been any billing error or unauthorized renewal, we would genuinely like the opportunity to investigate this properly and resolve it directly.
Regarding your comment about a reference number: for privacy and security reasons, we cannot identify accounts from a public review alone. We therefore ask customers to contact support with the email address used for the purchase or any transaction details so we can locate the account securely.
Please contact us at support@rileo.com and our team will review your case in full.
Does the job…
I’ve been using Rileo mainly for converting audio to text (meetings and a few recorded interviews), and overall it does the job well.
The biggest advantage for me is how much time it saves. Instead of typing everything manually, I can just upload the file and get a transcript pretty quickly. With clear audio, the accuracy is actually quite good — not perfect, but definitely usable without too much editing.
I also like that it supports longer recordings, some tools struggle with that, but here it feels stable.
Overall, a solid tool if you regularly need audio-to-text. Not flawless, but definitely helpful and worth using.
14 April 2026
Unprompted review
Reply from Rileo.com
Hi Ava,
Thank you for taking the time to share such a thoughtful review — we really appreciate it.
It’s great to hear that Rileo has been saving you time and reliably handling longer recordings, especially for meetings and interviews. That’s exactly the kind of workflow we aim to support. We’re also glad the transcription accuracy has been meeting your expectations when the audio quality is clear. Thanks again for using Rileo!
Rileo is a scam
Rileo is a scam. I purchased one transaction for €1 and a week later I got charged €39.99 to my card, I was deceived into a subscription where they had written it in the tiny blueprint in terms and conditions.
20 April 2026
Unprompted review
Reply from Rileo.com
Hi,
We're really sorry to hear about your experience — we understand how frustrating unexpected charges can feel.
Our service includes a subscription option, which is outlined at checkout and in the terms. That said, we always aim to make this as clear as possible, and we appreciate your feedback on how we can improve it.
Please reach out to our support team at support@rileo.com with your account details — we'll be happy to review your case and help cancel any active subscription.
We're here to help and make things right.
Excellent and user friendly tool for 7 days but you must delete on 6th day unless you continue, but expensive monthly subscription.
Excellent but monthly subscription is expensive.
20 April 2026
Unprompted review
Reply from Rileo.com
Hi Ravindrarajah,
Thank you for your feedback — we’re glad to hear you found the tool excellent and user-friendly.
Just to clarify, you don’t have to wait until the 6th day to cancel. You can cancel your subscription at any time (at least 24 hours before the trial ends), and you’ll still retain full access for the remaining trial period.
We also appreciate your feedback; it’s valuable and helps us continue improving.
If you need any assistance or have questions, feel free to reach out anytime.
Rileo.com is a scam
Rileo transcription services website is a scam. I subscribed for the paid trial and have requested to cancel for six days now, before the week ended, but they never did cancel it despite’s my multiple emails asking for the cancellation and a couple from them either making a supposedly one free month offer or another one today saying that they hadn’t heard from me in five days to confirm the cancellation, which was a lie. I wrote them again just in case, but as expected, this evening, day seven of the trial, they tried to charge me the monthly subscription, but I had already cancelled my card because of the suspicion of scam. By the way, not that it matters now, but the transcription tool is really bad, it fails multiple times and the one time it worked, the transcription came in a mix of languages.
19 April 2026
Unprompted review
Reply from Rileo.com
Hi Yolanda,
We’re really sorry to hear about your experience and understand how frustrating this must have felt. This is certainly not the experience we aim to provide. We’ve reviewed your case and can confirm that your payment has now been fully refunded and your subscription canceled. We’re taking this feedback seriously to improve our processes. We also appreciate your comments about the transcription quality. If you’re open to it, we’d be happy to take a closer look at the file you uploaded to better understand what went wrong. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Difficulty in unsubscribing
I don’t know why you guys take ages to reply to emails. I subscribed for a week and I don’t know why it’s so difficult to unsubscribe whereby I need to reach out to you guys before unsubscribing. Over 2 hours have sent an email and you guys didn’t respond
17 April 2026
Unprompted review
Reply from Rileo.com
Hi there, thank you for your feedback — and we’re really sorry for the experience you had.
We completely understand how important it is to manage your subscription easily. At the moment, cancellations are handled by our support team, and we’re actively working to make this process faster and more seamless. In your case, we replied as soon as your request reached our queue. Your feedback means a lot to us and helps us improve.
Rileo for a YouTube videos
I am using Rileo for a YouTube videos, everything works directly in the browser, no need to download any software. Very straightforward, just pasting YouTube link and get the transcript, can be downloaded in various formats, I choose docx. Various languages supported for transcription. Overall, very helpful and intuitive tool that saves time.
13 April 2026
Unprompted review
Reply from Rileo.com
Hey! Thank you for such a thoughtful review. We’re really glad to hear that Rileo fits smoothly into your workflow and makes working with YouTube content easier. If you ever have ideas or features you’d like to see added, feel free to share — we’re always looking to improve!
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