Rightway Parking Reviews 13,129

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 4,409 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of the booking process and the user-friendly website, highlighting how simple it is to find information and make reservations. Many people appreciate the excellent service, noting the convenience, efficiency, and the helpfulness of the staff and shuttle drivers. The overall user experience is frequently described as top-notch and worry-free. However, some customers experienced issues with location availability, with a few mentioning that their reserved spot was not available upon arrival or that shuttle services were not as advertised. A small number of people also reported dissatisfaction with the service, citing long wait times for pickups or concerns about the condition of their vehicle upon return.

What people talk about most

User experience

People report positive experiences with user experience, consistently finding it easy to use and navigate.... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers describe it as... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the excellent and top-notch... See more

Website

Reviewers mention positive feedback about the website. Customers consistently praise its ease of navigation,... See more

Location

Clients share ambiguous opinions on location. Many customers appreciate the convenience and proximity of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a simple reservation setup no hassle. It immediately sent my confirmation and instructions. I love that it offers a place to relax while waiting with access to a restroom. This is my first time... See more

Rated 5 out of 5 stars

The first time I used this experience was top notch and it was just getting started over a year ago. I am hoping the same and I'm sure it's going to be even greater since this has been steady for a ye... See more

Rated 5 out of 5 stars

The website was easy to manuever and quick to place my reservation. Read reviews before I booked and found that others were pleased with the service they provided. The location from Rightway is close... See more

Company replied

Rated 5 out of 5 stars

I tried to use another source for parking and not only did it never process but I couldn't communicate with any customer service leaving me in limbo. RIGHTWAY PARKING is true to it's name. It is THE R... See more

Company replied


Company details

  1. Parking Garage
  2. Airport Shuttle Service
  3. Cruise Travel Agency
  4. Parking Lot
  5. Travel Aggregator
  6. Valet Parking Service

Written by the company

Rightway Parking helps travelers find affordable, secure, and convenient airport and cruise parking across the United States. We partner with trusted off-site parking providers near major airports and cruise ports, allowing customers to compare options, reserve online, and access convenient shuttle service. We’ve helped millions of travelers book reliable airport and cruise parking, including long-term and short-term options. Customer feedback plays an important role in how we evaluate partners and improve the experience we offer.

Written by the company

Get 5% off your first parking reservation by texting SUBSCRIBE to 38419 Maximum of 2 promo texts per month. You may opt out at any time by texting STOP. Text HELP for help. Please see terms of service and privacy below.

Discount Airport, Cruise and Event Parking

Save Money and Time on Parking

Save Money and Time on Parking
Clear pricing, vetted partners, and customer-focused support

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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Rated 5 out of 5 stars

Always a great experience

Always a great experience. We have used Rightway Parking for numerous sailings at several different ports. Reservations are easy and Everyone is friendly, efficient, and professional.

11 May 2026
Rated 5 out of 5 stars

Seamless experience

Seamless experience! Have used this facility before and have always been greatly satisfied. This time was no exception. Everything went smoothly. We were at the ship within minutes of our arrival. Never had to pick up any luggage, it was all done for us. Would highly recommend this location.

1 May 2026
Unprompted review
Rated 2 out of 5 stars

Carvia parking near LGA Airport. Misleading situations.

Generally good, but misleading issues with Oversized parking, and credit card vs. cash price.
1) Carvia wanted to charge an extra $6/day for my vehicle. A Chevy Equinox is NOT an oversized vehicle according to most sources. Carvia should indicate 180" or more (or whatever their definition is of oversized is), in any correspondence, rather than the general term "oversized". Any customer with a similar vehicle would feel deceived, as I did, if they are hit with a $6/day charge at the gate.
2) It is illegal in NY State to charge a customer extra for paying by credit card. It is always best to charge the same for both cash and credit. If Carvia really doesn't find that feasible, then the credit card price needs to be the advertised price and a discount for cash could then be offered. Google "new york state cash vs credit card" to see the NY State website that gives good guidance on this.

1 May 2026
Unprompted review
Rated 4 out of 5 stars

The information was easy to read

The information was easy to read. I called to ask about, if the flight was delayed, would there be a problem, and told to confirm with the hotel desk of any issues to be addressed. There should be no issues. The telephone number to contact Rightway Parking is located on the receipt.

9 May 2026

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