Great experience so far, panels fitted and up and running today. David was very informative from point of sale. Install completed in a few hours even though it was an afternoon appointment th... See more
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This company is one of a number of companies in the group. They recently in Mar26 provided me certificates but not the MCS certificate which is clearly stated in my contract. Do not use this compan... See more
System up and running, very happy with the system. Ben explains everything so well,cant wait to see the savings, installers were brilliant, cant fault them. Unfortunately customer care and customer... See more
Company replied
Paul was great. He explained everything in detail and thoroughly. Was impressed with the procedures when an order was placed. Unfortunately we decided not to proceed when discussed with our family.... See more
Company replied
4.1
Great
32 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Do not use for Solar Panels
This company is one of a number of companies in the group. They recently in Mar26 provided me certificates but not the MCS certificate which is clearly stated in my contract.
Do not use this company for solar panels as they are not registered with any accrediting body. They self certify so be warned!
1 March 2026
Unprompted review
Scaffolders good.
Scaffolders good.
Ben and Greg very polite
Came and did the jobs
29 April 2026
Unprompted review
Wouldn’t recommend personally …
Wouldn’t recommend personally first time and wasn’t a good experience.
1 April 2026
Unprompted review
Reply from Right NRG
Hello.
We take all feedback very seriously, but I must state clearly that we have absolutely no record of a 'Holly Mcveigh' anywhere in our systems. We have checked our entire database, including all past inquiries, site surveys, and active contracts, and nobody by this name has ever interacted with our business.
We have already requested your project details through Trustpilot's verification tools to confirm your identity, but this request has been ignored.
If you are indeed a genuine customer, please email hello@right-nrg.co.uk immediately with your project reference so we can investigate this properly. If we do not hear from you, we will continue to work with Trustpilot to have this removed as a fabricated review.
Great experience so far
Great experience so far, panels fitted and up and running today.
David was very informative from point of sale.
Install completed in a few hours even though it was an afternoon appointment the lads worked all the way up to late hours to finish.
System explained well.
27 April 2026
Unprompted review
Well Organised and Professional
James took care to plan everything in the right way. The whole process was clear and easy to follow. It felt solid and dependable.
23 April 2026
Unprompted review
Beware of hiden fees
Please beware of cancellation and re-schedules fees which they do not communicate at first contact to book appointment. When changed my mind about getting the product I was questioned intensively and had to provide reason etc.
The sales person however was very knowledgeable and friendly.
1 April 2026
Unprompted review
Reply from Right NRG
Hello. Thank you for taking the time to leave a review. It is wonderful to hear that you found our sales representative friendly and knowledgeable.
Regarding the cancellation and reschedule policies, please allow me to clarify that all our terms and conditions are visibly displayed and provided for review before any customer signs an agreement. We believe in complete transparency from the very beginning.
That being said, we do value your feedback. We previously reached out via Trustpilot to request your full name and contact number so we could look into this, but we have not heard back from you yet.
We are always looking for ways to refine how we communicate. We would like to invite you to email your perspective directly to hello@right-nrg.co.uk. our customers insights always help us improve our processes.
We look forward to hearing from you.
worst company ever
worst company ever, DNO wasn’t competed at the time of installation in which they need my signature for so the certificate was fraudulent, nobody contacts you once they have received money leaving you blind. I’m not sure where any of these good reviews have come from the the only good thing was the sales rep who came out to me
22 March 2026
Unprompted review
Reply from Right NRG
Hello.
We take allegations regarding DNO applications and certification with the utmost seriousness. However, after auditing our entire system, we have absolutely no record of any contract, installation, or interaction under your name. We also requested your project details through Trustpilot's verification tools, but unfortunately, this has been ignored.
Please allow me to be completely clear regarding our procedures: all DNO applications and certifications are handled strictly by the book. We process all network permissions legally and compliantly on behalf of our customers, and we certainly do not issue fraudulent certificates.
If you are a genuine customer, we very much want to help put things right. Please contact our office directly or reply to our request with your project details so we can reach out to you immediately and resolve this.
Nice and quick service
Nice and quick service, Ben and Greg are polite and they know what they doing, quick and profesional fitting.
21 April 2026
Unprompted review
Reply from Right NRG
Thank you for the great review! Ben and Greg are an absolute credit to our team, and they certainly know their trade. I will make sure to pass your kind feedback on to them. We are very pleased to hear your fitting was completed so quickly and professionally. Thank you for choosing Right NRG!
Quick response and helpful support
Mike was fast to help each time i got in touch. The omnichannel support system helps a lot.
10 April 2026
Reply from Right NRG
Thank you for the wonderful review! Mike is a fantastic part of our team, and I will personally let him know you appreciated his fast responses.
We have put a lot of effort into making our support systems as seamless as possible, so it is great to hear it made a real difference to your experience. Thank you for choosing Right NRG, and we wish you all the very best!
Very Satisfied with the Installation
Danny and Stuart did a good job with everything. The installation went well. They checked that all things were working before they left.
17 April 2026
Reply from Right NRG
Thank you for the excellent review! Danny and Stuart take great pride in their work, and I will certainly pass your kind words on to them both.
Making sure everything is running perfectly before we leave your home is exactly how we like to do business. It is wonderful to hear the installation went so smoothly from start to finish.
Thank you for choosing Right NRG, and we wish you the very best with your new system!
Paul was great and George
Paul was great. He explained everything in detail and thoroughly. Was impressed with the procedures when an order was placed. Unfortunately we decided not to proceed when discussed with our family.
George was also very helpful, polite and promised action.
1 April 2026
Unprompted review
Reply from Right NRG
Thank you for taking the time to leave such a kind review. We completely understand that moving forward with solar is a big family decision, and we always respect our customers' choices.
I am very glad to hear that Paul and George provided you with excellent service and explained everything thoroughly. They are a real credit to our team, and I will be sure to pass your compliments on to them both.
If you and your family ever decide to revisit the idea in the future, we would be more than happy to help. Wishing you all the very best!
System up and running
System up and running, very happy with the system. Ben explains everything so well,cant wait to see the savings, installers were brilliant, cant fault them. Unfortunately customer care and customer service is non existant unless Keiran is calling you for your next payment. Such a shame
15 April 2026
Unprompted review
Reply from Right NRG
Thank you for the fantastic review! I will be sure to pass your compliments on to Ben.
We are very pleased to hear that your system is up and running perfectly. Enjoy watching those savings roll in, and thank you for choosing Right NRG!
My experience has been great from start…
My experience has been great from start to finish
All done in 8 day days even fitting on a Saturday even apps
Great work
11 April 2026
Unprompted review
Reply from Right NRG
Cliff, we couldn't let the nice weather pass you by! Glad we met your expectations and you can now look forward to the summer solar rays!
Transparent and Honest Service!!!
Mike Told me all about the process in a clear way. he did not hide anything. The system does all that he said it would. I feel good about how open and honest he was.....
31 March 2026
Unprompted review
Reply from Right NRG
Sometimes a little patience is all it takes and we are pleased that Mike re configured the system in a way that made it cost effective for you to come on board. We can see that today alone your system produced 7 kilo-watts. Good job!
Great efficient work from 2 very polite…
Great efficient work from 2 very polite workers Ben and Greg..
I had my solar panels fitted today and all went well, received all my paperwork today so I can do my expert tariff..
Highly recommend…
1 April 2026
Unprompted review
Reply from Right NRG
As our lead installer Ben always strives for the highest standards and your feedback comes as no surprise, it is also important to acknowledge the superb team behind Ben and others who ensured your paperwork came through without any delays.
Had my system fitted today
Had my system fitted today, everyrhing lookokg good, installers Ben and greg were brilliant and very knowledgable
30 March 2026
Unprompted review
Informative & Friendly
Excellent from start to finish. David for the quote (although I’m sure he had better things to do, than be here for nearly 6 hours!!) & to Ben & Greg for the quick installation. Looking forward to some cheap leccy!!!
31 March 2026
Unprompted review
Reply from Right NRG
Fiona, it sounds like you thoroughly enjoyed having David around. We are all wondering how many cups of tea you went through and if we should be topping up the biscuit tin! Glad you are happy with the service provided and we are sure you will save plenty of money
Added a battery to our existing panels…
Added a battery to our existing panels after speaking to a few different companies. Right NRG were the only ones who didn't try to upsell us on a whole new system when we clearly didn't need one. Straightforward quote, quick install, and now we're actually storing what we generate instead of exporting it for pennies.
4 March 2026
Unprompted review
Reply from Right NRG
Thank you for the excellent review! It is always a pleasure to help customers get the absolute most out of their existing setup.
We strongly believe in honest, straightforward advice. If you only need a battery to start seeing real benefits, that is exactly what we will recommend—no unnecessary pressure or upselling. It is brilliant to hear that you are now storing your own energy and putting it to good use.
Thank you for trusting Right NRG with your system, and enjoy the savings!
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