i was always a fan of bosch spare parts because of quality, but since they f.....d me twice with correct but improperly built parts from the factory i decided to try ridex and the quality of eg. filte... See more
Company replied
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See what reviewers are saying
Rapid dispatch, and well packed, at an attractive price, where the original was no longer available. This purchase was triggered by an OBD2 MAF sensor fault code. Identical in form, and straightforw... See more
Company replied
At the beginning an error code p0403 was stored which could only be deleted after several attempts!
Company replied
The parts arrived within the week, stripped down the old parts, new parts fitted perfectly with no issues. Job done vehicle back on road within the hour. parts were easily matched on the Website. Comm... See more
Company replied
Company details
Written by the company
RIDEX is a German-based company for car parts, accessories, lubricants, and fluids, established in 2016. We have sold over 72 million items to over 12 million customers in 27 European countries in just 10 years. The RIDEX portfolio has over 480 product categories that include more than 50,000 articles produced at certified factories in Europe and Asia under three product lines – RIDEX, RIDEX PLUS, and RIDEX REMAN. From basic to advanced, from sustainability to performance – we’ve got exactly the right products for every individual need. We offer guaranteed performance throughout the product's entire service life, making RIDEX the Real Brand for Real People. RIDEX is created to exceed your expectations at every turn of the road. Enjoy your ride. The rest is done by RIDEX. RIDEX- parts you can trust!
Contact info
Josef-Orlopp-Straße 55, 10365 , Berlin, Germany
- reviews@ridex.eu
- ridex.eu
4.5
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Same thing from Audi
Same thing from Audi
£150 plus VAT to diagnose before you start
£150 each strut
£150 fitting
So hands down perfect experience
21 April 2023
Unprompted review
Reply from RIDEX GmbH
Hello!
Thank you for your great feedback!
We're glad to know that our efforts are noticed. It is extremely important to us.
We look forward to seeing you in our online store.
Best regards,
Ridex Team.
Super and fast delivery
1 May 2023
Unprompted review
Reply from RIDEX GmbH
Hello Wim!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Ridex Team
Excellent service.
20 April 2023
Unprompted review
Reply from RIDEX GmbH
Hi Mac Mackay!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
RIDEX Team.
Easy ordering
Easy ordering, fast delivery. So far they’ve been fitted to car and seem ok. Very pleased
30 April 2023
Unprompted review
Reply from RIDEX GmbH
Hello Lesley! Thank you very much for the kind words. Please, feel free to contact us if you have any questions. Best regards, Ridex Team
Good product and speedy delivery
30 April 2023
Unprompted review
Reply from RIDEX GmbH
Hi Meryl Jones,
Thank you for taking the time to leave a review of our company.
Have a nice day!
Best regards,
RIDEX Team.
Fast and reliable delivery
Fast and reliable delivery. But I cannot comment yet on the quality of the parts supplied since they have not yet been used on my car.
18 April 2023
Unprompted review
Reply from RIDEX GmbH
Hi Mr Martin Wilcox!
Thank you very much for your time and appreciation.
Best regards,
RIDEX Team.
Very helpful staff,would use again.
17 April 2023
Unprompted review
Reply from RIDEX GmbH
Dear Mr John Binns!
We are very glad that your cooperation with us has brought positive emotions.
Our specialists are always ready to provide professional advice.
Please, feel free to contact us again.
Best regards,
Ridex team
Reply from RIDEX GmbH
Hi Karl!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Ridex Team
Quick delivery and perfect fit for my…
Quick delivery and perfect fit for my vehicle.
21 April 2023
Unprompted review
Reply from RIDEX GmbH
Hi Margo!
Thank you very much for your time and appreciation.
Best regards,
AUTODOC Team.
Audi avant rear wiper motor
Quick service and delivery
All parts easily identified and ordered thank you
18 April 2023
Unprompted review
Reply from RIDEX GmbH
Hello Greg !
Thank you for your positive feedback!
Best regards,
Ridex Team
Exactly what I needed, works perfectly fine
I changed the gas filter on my 2002 Opel Astra G: Exactly what I needed, works perfectly fine. :)
27 April 2023
Unprompted review
Reply from RIDEX GmbH
Hello Luca von Peschke!
Thank you for your feedback. We are very happy to know that we were able to please you!
Best regards,
Ridex Team
As I wanted the order to be
As I wanted the order to be. I don’t need any more
22 April 2023
Unprompted review
Reply from RIDEX GmbH
Hello Dave!
Thank you for your feedback.
Have a nice day!
Best regards,
Ridex Team
It arrived earlier than expected.
It arrived earlier than expected.
I installed it and it is perfect matching with wing mirror.
Thanks
6 April 2023
Unprompted review
Reply from RIDEX GmbH
Hi Riccardo!
Thank you for your feedback.
We are very happy to know that we were able to surprise and please you!
Best regards,
RIDEX Team.
Reply from RIDEX GmbH
Hello!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Ridex Team
Reply from RIDEX GmbH
Hello Erwin !
Thank you for your positive feedback!
Best regards,
Ridex Team
The service was excellent .
The service was excellent and an easy to use website. Finding and ordering the part i needed was a breeze and paying was simple. The company sent ample correspondence and tracking was easy. Well recommended to buy from, Cheers.
27 March 2023
Unprompted review
Reply from RIDEX GmbH
Hello Trevor,
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
Ridex Team
Great!The Air Intake Pipe is similar to the…
The Air Intake Pipe is similar to the original on our Mercedes E-class W211. It arrived within a week, carefully packed (France). It was easy to change. It was my first DIY on our 19 years old car and I am delighted with the result ! Thank you AUTODOC UK !
24 March 2023
Unprompted review
Reply from RIDEX GmbH
Hello!
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
RIDEX Team.
Delivery on time
Delivery on time, just a nice company to do business with
4 April 2023
Unprompted review
Reply from RIDEX GmbH
Hey Ron!
Thank you very much for the kind words. Please, feel free to contact us if you have any questions.
Best regards,
Ridex Team
Reply from RIDEX GmbH
Hello Sean!
Thank you for your positive feedback!
Best regards,
Ridex Team
Parts easy to find on the website
Parts easy to find on the website - plenty of choice/price range. Iems delivered on time.
23 March 2023
Unprompted review
Reply from RIDEX GmbH
Hi Matthew!
Thank you very much for your feedback and wonderful rating.
We will continue to work only for 5*
Best regards,
RIDEX Team.
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