I ride a Can Am Spyder RT Limited, have had no accidents or claims filed, but feel confident that I would receive excellent service. My opinion and trust in Rider Insurance Co. is based on very fine t... See more
Company replied
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I received excellent service when securing my motorcycle insurance-everything was handled quickly and professionally. The representative was knowledgeable, answered all my questions clearly, and foun... See more
I've been in two (2) accidents. On the first I was rear ended and Rider worked with the other drivers insurance to ensure my bike was returned to it's original condition. Second, a dog ran into my f... See more
Company replied
My wife was pleased when she talked to a representative from your organization to set up payments for my insurance bill. The gentlemen was both patient and thorough with the information share... See more
Company replied
Company details
Written by the company
For over 50 years, Rider has focused exclusively on providing high quality motorcycle insurance at an affordable price. At Rider, our experience specializing in low cost Motorcycle Insurance and ATV / Off-Road Vehicle Insurance, along with our focus on excellent no-hassle customer service, has made us the experts! Ride with Rider® and get quality motorcycle insurance coverage in New Jersey and Pennsylvania with great, low insurance rates.
Contact info
Customer service is great I been a …
Customer service is great I been a customer for 12 years and calling and asking about policy is always is a pleasure. I am pleased with Rider Insurance and looking to stay with Rider....
18 November 2017
Unprompted review
Reply from Rider Insurance
We appreciate your feedback! Thank you for your continued loyalty!
Unacceptable from Riders
I have always used riders as my insurance provider. Unfortunately my motorcycle was stolen from my garage along with my cousins, there was an ongoing investigation so at first which delayed the process but after that was done. 1 received various appointments to submit paperwork for the claim and many time it was reschedulled so by the time that we actually met 1 had forgotten some paperwork. The claim was denied and submit and appeal it’s been 2yrs since then and still fighting for a response to my appeal!!!
16 November 2017
Unprompted review
Reply from Rider Insurance
We are very sorry for the delay in the appeals process. We have reached out to the appropriate people and someone will be in touch with you soon.
Cost effective coverage and personable …
Cost effective coverage and personable staff.
10 November 2017
Unprompted review
Reply from Rider Insurance
Thanks!
Reply from Rider Insurance
Thanks for your feedback!
They communicate well and their pricing …
They communicate well and their pricing is extremely fair.
Very easy and wonderful to work with!
7 November 2017
Unprompted review
Reply from Rider Insurance
Thanks for sharing your feedback!
First year the rates blew everybody …
First year the rates blew everybody else’s out of the water. Just renewed for second year. No points. No claims. No change in credit history. 15% increase for no explained reason. Still cheaper. But at this rate I’ll be shopping.
29 October 2017
Unprompted review
Reply from Rider Insurance
We appreciate you taking the time to share your feedback. We can understand your disappointment in the rate increase, especially since you had no claims or violations. Please understand that there are a number of factors that go into determining rates, including the overall risk profile in an area or state. We need to make sure that we are not underpriced for the coverage we are providing. If you would like to discuss how you might be able to reduce your premium without sacrificing the protection you need, please feel free to contact us (800) 595-6393 or email us at motorcycleinsurance@rider.com with a number you would like to be reached and a good time to call. Thanks for choosing Rider!
Super easy and fast to get insured
Super easy and fast to get insured. Very friendly.
25 October 2017
Unprompted review
Reply from Rider Insurance
Thanks!
Good insurance but too expensive.
25 October 2017
Unprompted review
Reply from Rider Insurance
We are sorry to hear that you feel your rates are too high. We will be happy to review your policy with you to see if there are ways to reduce your premium without sacrificing the coverage you need. Thanks for your feedback.
Premium increase
I’m not happy with how much my premium increased this year.
25 October 2017
Unprompted review
Reply from Rider Insurance
We are very sorry for the delay in responding to your feedback. We can understand your disappointment in the rate increase and we would be happy to discuss ways to reduce your premium without sacrificing the protection you need. If you would like to us to review your policy and make sure you are getting the best rate possible, please give us a call at (800) 595-6393 or email motorcycleinsurance@rider.com with your contact infomration and a convenient time for us to call you and we will reach out to you. Thanks for sharing your feedback.
Great motorcycle Insurance at a …
Great motorcycle Insurance at a reasonable rates .The staff is great people also very friendly and courteous and polite .
24 October 2017
Unprompted review
Reply from Rider Insurance
Thanks so much for your feedback
No hassle insurance - great value
I like Rider insurance. They came through quickly when I had an accident. Fair and knowledgeable peoole. My adjustor was very thorough and knew bikes inside and out. She was extremely helpful. I recommend them highly!
24 October 2017
Unprompted review
Reply from Rider Insurance
We are sorry to hear that you had to experience a claim, but glad we made it as painless as possible. Thanks for sharing your experience with us!
Fair prices............Have never had a …
Fair prices............Have never had a claim
20 October 2017
Unprompted review
Reply from Rider Insurance
Thanks!
The BEST!!!!
I have been a loyal customer since 2004.Wouldn't even consider looking elsewhere.Great rates and outstanding customer service.
17 October 2017
Unprompted review
Reply from Rider Insurance
Thanks for the feedback and your continued loyalty!
There are better insurance companies out there
As soon as I find another insurance company I will change insurers. This is the SECOND time you guys have raised my insurance for NO REASON. THIS TIME $50?!?! No accidents and I paid on time in full, thanks for taking food out of our mouths. I even asked the lady how much it went up since last year and she told me She couldn't tell me until I paid this year. That is unacceptable. Greed.
15 October 2017
Unprompted review
Reply from Rider Insurance
Thank you for being a loyal customer all these years!
Excellent rates and reputation for …
Excellent rates and reputation for motorcycle insurance!
12 October 2017
Unprompted review
Reply from Rider Insurance
Thanks!
Rider is the best motorcycle insurance …
Rider is the best motorcycle insurance hands down. Great service and best price! Towing service is great too!
11 October 2017
Unprompted review
Reply from Rider Insurance
Thanks very much for your feedback!
Great coverage, honest pricing
I have been riding for many years and have never found a company with rates this good for the coverage I needed. Have not needed to file a claim yet, but feel confident should I ever need to, it will not be a hassle.
9 October 2017
Unprompted review
Reply from Rider Insurance
We're glad to hear you haven't had to experience a claim, but we will be here for you if you ever need us!
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