Rider Insurance Reviews 1,361

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I ride a Can Am Spyder RT Limited, have had no accidents or claims filed, but feel confident that I would receive excellent service. My opinion and trust in Rider Insurance Co. is based on very fine t... See more

Company replied

Rated 5 out of 5 stars

I received excellent service when securing my motorcycle insurance-everything was handled quickly and professionally. The representative was knowledgeable, answered all my questions clearly, and foun... See more

Rated 5 out of 5 stars

I've been in two (2) accidents. On the first I was rear ended and Rider worked with the other drivers insurance to ensure my bike was returned to it's original condition. Second, a dog ran into my f... See more

Company replied

Rated 5 out of 5 stars

My wife was pleased when she talked to a representative from your organization to set up payments for my insurance bill. The gentlemen was both patient and thorough with the information share... See more

Company replied

Company details

  1. Motorcycle Dealer
  2. Car Accessories Store

Written by the company

For over 50 years, Rider has focused exclusively on providing high quality motorcycle insurance at an affordable price. At Rider, our experience specializing in low cost Motorcycle Insurance and ATV / Off-Road Vehicle Insurance, along with our focus on excellent no-hassle customer service, has made us the experts! Ride with Rider® and get quality motorcycle insurance coverage in New Jersey and Pennsylvania with great, low insurance rates.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

People answer the phone!

People answer the phone!! You receive your cards on time.Price is good.I tried other ins. Came back.

9 May 2017
Unprompted review
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Reply from Rider Insurance

We appreciate your feedback! Thanks for coming back to us!

Rated 3 out of 5 stars

insurance went up ..almost $100.00 and …

insurance went up ..almost $100.00 and bike is a year older and im 50 and no tickets or accident.. Insurance should go down not up .. could not get an explanation from, rep.. Bait and switch feels like .. Last year cheaper and then you become customer and raise your ratte?

9 May 2017
Unprompted review
Rider Insurance logo

Reply from Rider Insurance

We appreciate you taking the time to share your feedback. We can understand your disappointment in the rate increase, especially since you had no claims or violations. Please understand that there are a number of factors that go into determining rates, including the overall risk profile in an area or state. We need to make sure that we are not underpriced for the coverage we are providing. Our prices are still very competitive and we are dedicated to providing quality, affordable coverage to the motorcycle community. If you would like to discuss how you might be able to reduce your premium without sacrificing the protection you need, please feel free to contact us (800) 595-6393 or email us at motorcycleinsurance@rider.com with a number you would like to be reached and a good time to call. Thanks for choosing Rider!

Rated 4 out of 5 stars

Same Insurance For A New Bike.

When I bought my new Harley Davidson Heritage Softail Classic I had problem transferring the insurance from my old Softail Classic to my new bike. All over the phone while at the dealership. I left with proof of insurance and a new bike. The customer service is the best I've every had from an insurance company. They seem to care about their clients.

9 May 2017
Unprompted review
Rider Insurance logo

Reply from Rider Insurance

Thanks very much for sharing your experience and for choosing Rider!

Rated 5 out of 5 stars

Great motorcycle insurance company

Great motorcycle insurance company, they beat every other one out there for me price wise. I have had to do a couple of claims in the past and they always dealt with them in a timely manner. I recommend them

9 May 2017
Unprompted review
Rider Insurance logo

Reply from Rider Insurance

Thanks very much!

Rated 5 out of 5 stars

Customer service is always the best

Customer service is always the best, only wish you offered 8 month policy as it is usually to cold to ride all year,and it would be great if you offered marine policys

9 May 2017
Unprompted review
Rider Insurance logo

Reply from Rider Insurance

Thanks for your feedback!

Rated 5 out of 5 stars

I have been using Rider Motorcycle …

I have been using Rider Motorcycle insurance for a very long time. ive never had any issues with them, and the customer service has always been good and the rates are fair. What more could you ask for.

8 May 2017
Unprompted review
Rider Insurance logo

Reply from Rider Insurance

We appreciate you taking the time to give us your feedback and for continuing to allow us to serve you all these years!

Rated 5 out of 5 stars

I went to motor vehicle to re-register …

I went to motor vehicle to re-register my bike, but they told me I needed something from my insurance company, rider was able to fax the form directly to DMV within minutes so I didnt have to make another trip back. I am extremely happy with Rider.

27 April 2017
Unprompted review
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Reply from Rider Insurance

We are glad to hear we made things easy for you! Thanks for your feedback!

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