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Ride EquiSafe Reviews 599

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and helpfulness, providing excellent advice and guidance on products. People are very satisfied with the high quality and variety of products offered, especially safety equipment, and frequently highlight the outstanding customer service and fast, well-packaged delivery. However, some customers experienced issues with delivery speed, noting that some shipments took longer than expected. A few people also mentioned unhelpful or rude interactions with customer service representatives when inquiring about delivery delays. Additionally, there was some confusion regarding product weight limits and fitting instructions for certain items.

What people talk about most

Product

Users describe positive interactions with products, highlighting the great variety, quality, and... See more

Staff

Customers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

Customer service

Reviewers consistently express satisfaction with customer service. Many highlight the helpfulness and... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality of products, noting items like... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast shipping and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Catherine was so helpful—she answered my call right away, listened to all my questions about the X’Air Safe and contacted me quickly over the following weekend to set up a fitting. She took great care... See more

Rated 5 out of 5 stars

The team at EquiSafe was incredibly helpful and super easy to work with! They’ve streamlined the process on finding a safety vest so well and we’re great about answering additional questions on fit. N... See more

Rated 5 out of 5 stars

The whole process was top notch. When shopping go air vests online, I would get overwhelmed with all the options. Ride EquiSafe has a measurement form and they immediately responded with options. My... See more

Rated 5 out of 5 stars

A rep emailed me promptly after I filled out their form online. She corresponded with me several times and recommended an air vest which I ordered and really liked. Ride Equisafe was recommended to me... See more


Company details

  1. Equestrian Store

Written by the company

Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets. Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

599 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

The consultation was just what I needed

Being able to have a consultation before buying my safety vest was a great experience. Going by measurements taken at home, I would have ordered a vest two sizes larger than was recommended by the staff. The smaller size fits beautifully! The shipping was fast as well. Thank you for such great service!

8 September 2025
Rated 5 out of 5 stars

Great Experience!

The team at EquiSafe was incredibly helpful and super easy to work with! They’ve streamlined the process on finding a safety vest so well and we’re great about answering additional questions on fit. No wonder everyone recommends them so much! So grateful company like this exists in the industry! Thanks again!!!

8 August 2025
Rated 5 out of 5 stars

Ride Equisafe is the BEST!!!!

I’ve used Ride Equisafe for my safety equipment, riding clothes and other horsy stuff. They have the best products and when it comes to the safety equipment they will walk you through every step and make sure you’re getting the right gear for your individual needs.

30 August 2025
Rated 5 out of 5 stars

Excellent help and choices

Jasmine was wonderful. She literally went out of her way to help me. We met in Northern Ky and she brought multiple options for me to try. Jasmine was very supportive. I was able to make a good choice and am back to riding. So special thanks to Jasmine for her help and I apologize for the delay on this review. Had to deal with a family illness.

13 July 2025
Rated 5 out of 5 stars

Wonderful company to work with

Wonderful company to work with. Catherine helped me order the perfect size of body protector. I sent in my measurements and she so graciously sent me choices for body protectors that would work well. I would have ordered the wrong size without her! Thank you so much. I’m so grateful for my new champion ti22 body protector.

12 August 2025
Rated 5 out of 5 stars

My equisafe experience

Took the time to help me as I had a particular safety situation. Tried all kinds of products to find the best yet affordable one. Worth the 2.5 hr drive to visit. Was not disappointed.

2 August 2025
Rated 5 out of 5 stars

equisafe at Tryon

The ladies at the Equisafe store were amazing! They were patient and helped us through making the decision we needed to make to help keep my daughter safe!!

9 August 2025
Rated 5 out of 5 stars

Catherine is always wonderful

Catherine is always wonderful. She is super knowledgeable, patient and prompt with delivery. Without a doubt, she is the “go to person” for safety

5 August 2025
Rated 5 out of 5 stars

A rep emailed me promptly after I…

A rep emailed me promptly after I filled out their form online. She corresponded with me several times and recommended an air vest which I ordered and really liked. Ride Equisafe was recommended to me by several riding friends including one of my trainers, and I don’t regret connecting with them to choose a vest.

27 July 2025

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