Catherine was so helpful—she answered my call right away, listened to all my questions about the X’Air Safe and contacted me quickly over the following weekend to set up a fitting. She took great care... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The team at EquiSafe was incredibly helpful and super easy to work with! They’ve streamlined the process on finding a safety vest so well and we’re great about answering additional questions on fit. N... See more
The whole process was top notch. When shopping go air vests online, I would get overwhelmed with all the options. Ride EquiSafe has a measurement form and they immediately responded with options. My... See more
A rep emailed me promptly after I filled out their form online. She corresponded with me several times and recommended an air vest which I ordered and really liked. Ride Equisafe was recommended to me... See more
Company details
Written by the company
Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets. Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.
Contact info
2676 John Shehan Rd., 28756, Mill Spring, United States
- 919-404-9744
- info@rideequisafe.com
- rideequisafe.com
4.8
Excellent
599 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Dependable…
Worked nicely with me for an in-line order that was coming from Europe. Will order from them again.
3 December 2025
10/10 Service
I’ve ordered a few times from this store. Each time I’ve encountered excellent customer service. Thank you!
28 November 2025
My order arrived early
My order arrived early, and came with a personalized thank you for ordering. 10/10 experience
25 November 2025
Thank you for a prompt and well…
Thank you for a prompt and well communicated transaction. Went smoothly with no issue.
1 December 2025
I got personalized help to get the…
I got personalized help to get the exact fit I wanted.
20 November 2025
Reply from Ride EquiSafe
Hello - you placed your order the afternoon of Nov. 25. We shipped on Nov. 26 from our location in North Carolina and it was delivered to your address in California on Dec. 1, USPS tracking 420717309334610597204892048747.
https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=420717309334610597204892048747#
Site was east to order cartridges and…
Site was east to order cartridges and shipping was super fast!
26 November 2025
Great customer service during purchase.…
I was fit for this vest at the Maryland 5star and the interaction was fabulous- courteous and knowledgeable. I recently received the vest and it would be useful to have more help with fitting etc- a zoom call etc to make sure it is correct and that I am getting maximum benefit. I don’t have support here.
15 November 2025
Reply from Ride EquiSafe
Hey Vicki! It was great to meet you and get you fitted at the event. The vest that was delivered would have arrived fully set up for you and ready to wear. We are always here to support, so you are more than welcome at any time to set up a video call for help with any questions relating to adjustments and usage. Don't hesitate to reach out!
Highly Recommend!
Responsive, friendly and knowledgeable staff! And a great selection of products. Highly recommend!
18 November 2025
Great advice when I needed it and quick…
Great advice when I needed it and quick delivery.
16 November 2025
Very long arrival without updates on…
Very long arrival without updates on the delayed unless I contacted the company. Waited over 6 week on an item I could have bought from another site and had it in a week.
15 November 2025
Reply from Ride EquiSafe
Hi Amy, thanks so much for your your feedback. You ordered a product where we explicitly outline on the website that it is made to order for us by the manufacturer in Europe and will take lead time to ship. When you inquired about status, we promptly replied, reminding you of the fact that the item in the configuration you requested is made to order. The item you selected is a fabulous one, and I'm sure you'll find was worth the wait. :)
Long-time customer who is extremely happy!
I’m a long time customer and every time I reach out to ask a question about a product in which I’m interested, Ride EquiSafe gets back to me VERY quickly and guides me. After the purchase, the shipping is very fast and well-packaged!
12 November 2025
Two thumbs up
Two thumbs up, they went out of their way to help me find the right size air vest.
10 November 2025
I have always had a fantastic…
I have always had a fantastic experience with this company. They are very prompt in answering any questions/concerns; Emails, eyc. when you place an order it is sent out immediately, the quality of every single item I have ever received has been 100%. Returns and refunds are also prompt and easy. I highly recommend ordering from Ride Equisafe
10 November 2025
It was great because they were helpful…
It was great because they were helpful about sizes and then shipping it to me right away! And I love my new air vest!
29 October 2025
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