Geoff could not have been anymore helpful, thank you for making this whole process so seamless. It is so nice to have a friendly face to put to the calls, this has hands down been the easiest experien... See more
Company replied
Location
Switch locationRichmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB
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See what reviewers are saying
From the moment we walked into the show room Jagdeep Bhakar welcomed us and helped so much nothing was to much trouble, we never had an appointment but Jag made time to sit and explain everything eve... See more
Company replied
Geoff Cain is a consummate professional, most helpful in explaining whatever needed doing so. He was also extremely patient while my wife spent ages getting our bank to release the funds to purchase t... See more
Company replied
Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... See more
Company replied
Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, United Kingdom
- 02380 873 888
4.9
Excellent
693 reviews
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Came and had a look round car offers
Came and had a look round car offers. Geoff Cain, showed me around and sold me a car. All information given, a pleasure to deal with
25 August 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're delighted to hear about your positive experience with us and that you found our team helpful. We appreciate your kind words.
Geoff could not have been anymore Helpful!
Geoff could not have been anymore helpful, thank you for making this whole process so seamless. It is so nice to have a friendly face to put to the calls, this has hands down been the easiest experience with purchasing a car!
24 August 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We appreciate your fantastic feedback and 5-star rating! We're delighted to hear that the car purchasing process was seamless and the easiest you've experienced. We're glad our team could provide a friendly face and excellent service.
Jag has been sensational with…
Jag has been sensational with communication, advice and service provided.
24 August 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We appreciate your wonderful review and five-star rating! We're delighted to hear that our team member provided sensational communication, advice, and service.
Friendly and professional team…
Friendly and professional team providing excellent customer service. This is my first Susuki, it's a great car and I would definitely recommend Richmond Susuki to anyone wanting to buy a Susuki.
8 August 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're delighted to hear that our team provided excellent customer service and that you're enjoying your new car! We truly appreciate your recommendation and are so glad you had a positive experience.
Reply from Richmond Motor Group - Suzuki Southampton
We appreciate your positive feedback and 5-star rating!
A good deal done
A good deal done, according to our needs. Flexible, friendly, fairly efficient.
20 August 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We appreciate your five-star rating! We're delighted to hear that we were able to meet your needs and that you found our service flexible, friendly, and efficient.
Service was good Ricky was helpful and…
Service was good Ricky was helpful and could answer all our questions, would recommend this company.
9 August 2026
Reply from Richmond Motor Group - Suzuki Southampton
We appreciate your five-star rating! We're so glad to hear that our team member was helpful and could answer all your questions. Thank you for your recommendation!
The staff were very helpful
The staff were very helpful, friendly and knowledgable. Everything was done in a speedy, but not rushed pace, which was encouraging
I would like to mention especially Jag, Dal and Geoff
7 August 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're delighted to hear that our team provided you with such helpful, friendly, and knowledgeable service. It's wonderful to know that everything was handled efficiently without feeling rushed. We appreciate you highlighting our team members.
Jag was brill not pushey at all real…
Jag was brill not pushey at all real dissent he was very patient with me and my wife as we needed quite a lot of help but all the staff were very friendly and patient but would give jag 10 out of 10 👍👍
1 August 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're so glad to hear that our team was friendly and patient, and that you received such excellent service. We appreciate your kind words!
Reply from Richmond Motor Group - Suzuki Southampton
Thank you for your five-star rating! We are so pleased to hear that our team member provided professional and helpful service.
Totton Suzuki
I purchased a new car from Suzuki Totton, and the saleman Ricky Singh was 1st class, nothing was a problem, I was kept informed all the time and even got an upgrade to the two tone colour scheme free of charge 👌 I have had 4 cars from Totton branch and evertime I have had excellent customer service would 100% recommend them.
23 June 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We are so pleased to hear about your excellent experience with us! It's wonderful that you felt well-informed throughout the process and received an upgrade. We truly appreciate your continued loyalty and recommendation.
Very smooth and efficient service
Very smooth and efficient service. Staff were polite and attentive and didn’t try to rush anything at all.
26 July 2026
Reply from Richmond Motor Group - Suzuki Southampton
We appreciate your fantastic five-star rating! We're so glad to hear that you found our service smooth and efficient, and that our staff were polite and attentive.
Very good experience, fantastic service
Great service, very professional and polite and not pressured on sales whatsoever.
I located a car on the website unfortunately was a different branch. This was no problem whatsoever as they transferred the car to my local branch and prepared it for inspection.
24 July 2026
Reply from Richmond Motor Group - Suzuki Southampton
We appreciate your wonderful review and five-star rating! We're so pleased to hear that you experienced professional and polite service without any sales pressure. We're glad we could arrange for the car to be transferred to your local branch for your convenience.
First class service
From the moment we first enquired on the car to collecting the car Geoff helped us every step of the way . He was very personable & knowledgeable & made the buying experience very enjoyable & easy , a first class service
24 July 2026
Reply from Richmond Motor Group - Suzuki Southampton
We appreciate your positive feedback! We're delighted to hear that our team member provided personable and knowledgeable assistance, making your car-buying experience enjoyable and easy.
Amazing …
From the moment we walked into the show room Jagdeep Bhakar welcomed us and helped so much nothing was to much trouble, we never had an appointment but Jag made time to sit and explain everything even took our order on the spot. Nothing was to much trouble even when I couldn't find how to happen boot. Such an amazing experience.
24 July 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're so pleased to hear about your excellent experience! It's wonderful that our team member was so welcoming and helpful, making time to explain everything and even taking your order on the spot. We appreciate your kind words about the amazing experience.
Great service from Richmond
I m 83 and was a bit concerned about changing my car after 10years but the sales person Geff Cain gave me great service in a friendly manner and sorted a great automatic Suzuki Swift for me, he also did the tax and logbook details which was a creat help. Thank you for making life easy!
23 July 2026
Reply from Richmond Motor Group - Suzuki Southampton
We're so pleased to hear you had such a positive experience with our team! It's wonderful that we could make your car change smooth and enjoyable, especially after ten years. Thank you for your kind words.
Geoff was excellent whilst looking at a…
Geoff was excellent whilst looking at a MG SUV Yesterday and helping with the purchase of it/arranging collection! Really happy with the transparency of the service and advice provided!
20 July 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We're delighted to hear that our team member provided excellent assistance with your SUV purchase and collection arrangements. We appreciate your positive feedback regarding the transparency of our service and advice!
Geoff was fantastic helped us with a…
Geoff was fantastic helped us with a smooth transaction. Would recommend this dealership.
21 July 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We appreciate your five-star rating! We're so glad to hear that our team helped you with a smooth transaction. Thank you for your recommendation!
A pleasure to deal with
Geoff was a pleasure to deal with , very personal & knowledgeable about the car , made the whole process seamless & enjoyable
21 July 2026
Unprompted review
Reply from Richmond Motor Group - Suzuki Southampton
We appreciate your wonderful review! We're so glad to hear that your experience was seamless and enjoyable, and that our team was knowledgeable and personable.
Reply from Richmond Motor Group - Suzuki Southampton
We're so glad to hear that you received excellent service. We truly appreciate you taking the time to share your positive feedback with us!
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