Richie Games Reviews 

8,222
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 2,329 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the application fun and easy to use, deeply appreciating the engaging game selection, smooth gameplay, and the rewarding gift card options provided. Many active players highlight that earning rewards feels remarkably straightforward and adds significant value to their daily mobile gaming routine. However, some reviewers were not happy with prolonged payment delays and a complete lack of customer support. Users frequently mentioned that attempting to withdraw larger cash amounts takes months, and multiple emails sent for assistance go completely unanswered. Some people also noted that intrusive application behavior and unexpected obstacles make redemption frustrating.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, frequently reporting that rewards and cashouts are delayed... See more

Application

Reviewers mention ambiguous feedback about application. Some consumers praise the platform as fun, easy to... See more

Product

Users describe ambiguous interactions with product, reflecting mixed feelings about the platform. Many... See more

User experience

Customers consistently note ambiguous experiences with user experience, highlighting both positive and... See more

Response time

Clients share negative opinions on response time, highlighting deep frustration with prolonged delays and a... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The minimum withdraw shouldn't be so high. I know you think that it will motivate people to play more but in reality,only a small percent of a small percent of people will grind hours on end through t... See more

Company replied

Rated 3 out of 5 stars

I have multiple milestones that have not registered as complete. There are milestones that would have to be met before others that have been rewarded and do not count. It is frustrating that i am mi... See more

Company replied

Rated 3 out of 5 stars

If I cashed small amounts it would go through but when I tried to do my $50 it still is not going through and it's been almost 3 weeks now

Company replied

Rated 3 out of 5 stars

The game I played was fun but then my phone started getting hot so I had to uninstall game and app because I didn't know which app was making my phone get hot.

Company replied


Company details

  1. Gaming service Provider
  2. Software Company

Written by the company

With Richie Rewards, gaming isn't just about fun—it's where fun meets real cash rewards! Turn those gaming hours into dazzling payouts and join the community that's earning while playing.


Contact info

3.4

Average

TrustScore 3.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.4

All reviews

(8,222)

2,741 reviews in the last 12 months

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Rated 1 out of 5 stars

Where's my 50 dollar payout...

Where's my 50 dollar payout.... I have been waiting atleast a month on it to arrive and I havent gotta anything yet!! If the game actually follows throw ill change this to 5 stars but for right now 1..

12 August 2026
Unprompted review
Richie Games logo

Reply from Richie Games

If you have any questions or need support while using the app, please contact our player support team at help@richie.games. We’ll reply as soon as we can.

Rated 1 out of 5 stars

Terrrible business model and/or customer service

Unsurprisingly, after I left a bad review because I never got paid for the games I completed and was told that the issue would be taken care of as soon as possible and that was in April of this year (2026). Needless to say I have yet to be paid for my time and effort and am absolutely disgusted with the lack of follow through aand customer service. If this is how this company treats its patrons you are better off never even bothering. I have replied twice with my user id like I was asked and I believe that was just to shut me up. Please do not use this app, they have no intention of ever making good on their promises!

2 April 2026
Unprompted review
Richie Games logo

Reply from Richie Games

Our player support team will follow up with you via email as soon as possible. Thank you for your patience.

Rated 5 out of 5 stars

I think this company is doing a very…

I think this company is doing a very good job they're app is easy to use customer support is helpful 🙏☺️ they even gave me a free gift card if your looking for an easy earning app I recommend Richie games -L

6 September 2026
Unprompted review
Rated 3 out of 5 stars

Withdraw too high, not enough games for guys…

The minimum withdraw shouldn't be so high. I know you think that it will motivate people to play more but in reality,only a small percent of a small percent of people will grind hours on end through the relentless ads. But the majority who have jobs and other things to do will not and definitely will grow tired of the ads (yes I know the rewards come from ad revenue but come on really need an ad emery 67 seconds?)long before reaching the 50.00 minimum withdraw limit. Also more guys do this than you think and if most guys are the same (and they are) we do not want to play fashion makeover or merge stories. We're men, we like things that go pew pew, and sports and well you get the idea

4 September 2026
Unprompted review
Richie Games logo

Reply from Richie Games

Thank you for your feedback. If you ever need any assistance or have any questions, our player support team is always available at help@richie.games and will be happy to help.

Rated 1 out of 5 stars

Not Paying Out

I've redeemed my payout on August 21. It said it'll take 5 business days and as you can see, a lot of business days have past. They're not responding to the zendesk email or their help.richiegames email. And you want people to pay $20 for a 2 day payout when you start reducing reward payouts for games when complete one.

Edit: You're not responding to email. I sent one to that email. My email is gaming.tashawn @ gmail

4 September 2026
Unprompted review
Richie Games logo

Reply from Richie Games

If you need support during your experience, please contact our player support team at help@richie.games. We’ll attend to your request at our earliest convenience.

Rated 3 out of 5 stars

The random adds interupt other things I…

The random adds interupt other things I am doing

4 September 2026
Unprompted review
Richie Games logo

Reply from Richie Games

Thank you for your feedback. If you ever need any assistance or have any questions, our player support team is always available at help@richie.games and will be happy to help.

Rated 1 out of 5 stars

Richie Games will cash out the Google…

Richie Games will cash out the Google Play cards they offer as an enticer to get you to keep playing games... but when it comes to cashing out actual money... NOPE! Their app is too intrusive for them not to honor their end of the bargain. I cashed out $125 PayPal gift card on 07/18/2026 and still nothing.... it's been well over a month and a half. It's currently 09/04/2026 and nada. I reached out to customer support as well and absolutely NO RESPONSE. Don't waste your time.

4 September 2026
Unprompted review
Richie Games logo

Reply from Richie Games

If you have any questions or need support while using the app, please contact our player support team at help@richie.games. We’ll reply as soon as we can.

Rated 1 out of 5 stars

This is horrible

This is horrible. Is it even real? Waiting since March 26 for rewards. Only replies come from this app! I’ve emailed several times. I have over$200 in rewards still pending and it’s September 26’! On here, they tell you to email them for direct help, as you can read…I’ve been ignored 😔 Shameful to get pepper excited then disappoint them after we give out $$$ & time.

4 September 2026
Unprompted review
Richie Games logo

Reply from Richie Games

Our player support team will provide you with an update via email as soon as possible. We appreciate your patience.

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