Richer Sounds Birmingham Reviews 508

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Brilliant service, staff are so helpful, a great company, I highly recommend. Owners are fantastic treating staff so well.

Rated 5 out of 5 stars

Whenever we are thinking of buying audio equipment or a telly, we always look at Richer Sounds first. We've bought numerous items from the Birmingham store over a good few years now. The prices are... See more

Rated 5 out of 5 stars

Friendly, knowledgeable staff, and spent time with a reluctant spender. Lured me in with a great special offer on a home cinema kit and directed my shopping towards some super speakers, cable and oth... See more

Rated 5 out of 5 stars

Brilliant service as always. Sam was attentive and nothing was too much trouble for him. Bringing out several models of sound bars and bases for us to listen to. Eventually finding one that was really... See more

4.9

Excellent

TrustScore 5 out of 5

508 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Assistance setting up a record player

Just had a call with Usman who helped me set up my record player up in Lichfield he was amazing it took a bit of time and we thought the speakers where broken till we both laughed as realised hadn't turned power on, he was a very thoughtful kind young man who rixjer sounds should be proud that he represents their company.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service, really pleased with the quality of the purchase and the whole customer experience.

13 October 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer focus from staff…

Excellent customer focus from staff member at Richer Sounds Birmingham when placing a recent order for a Samsung TV. Polite, helpful and courteous which made placing the order so easy. The item was dispatched and delivered very quickly. I have purchased previously from this company and I would certainly recommend them.

28 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

We can not fault the service we received.
Rehan was very knowledgable about the product we wished to purchase, answering our questions using terminology and language that we understood.
He was professional throughout very patient and kind.
The product price was excellent.
We have no hesitation in recommending this company.

3 August 2020
Unprompted review
Rated 5 out of 5 stars

Panasonic TV.

Bought a Panasonic TV. Price was good, delivery when promised Overall very pleased as a customer of long standing, with my new TV and service provided by Richer.

29 April 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look