I had a few days to surprise my wife with an image we had seen a few days before. I ordered, rang and said PLEASE could you deliver in 4 days. They did! Excellent customer service and a beautiful pres... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have an amazing experience with Richard’s Heeps. We saw his work at the affordable art fair and loved it but were dithering. We contacted him afterwards because we wanted to buy some prints . He an... See more
The frames are very well made; they really set off the photograph and look fantastic. The delivery was excellent and very well packaged. Thank you.
I first bought Richards Art in 2001 , recently I purchased ‘welcome to Las Vegas’ image to add to collection . We are thrilled with the picture the deep intense colours really cheerful. In addition Ri... See more
Company details
- Artist
- also in
- Art Gallery
Written by the company
Buy affordable fine art limited-edition hand-printed photography shipping worldwide. Made in the artists Cambridge darkroom in the UK featuring Americana, landscapes photography, rockabilly lifestyle, classic cars, Fenland, vinyl records, stamp collect...
Contact info
2 Springfield Road, CB4 1AD, Cambridge , United Kingdom
- 07779704946
- photo@richardheeps.co.uk
- richardheeps.co.uk
4.9
Excellent
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If only all life could be like this!
Everything proceeded efficiently and with good grace. Just what we should all aspire to. Photo beautiful as well!
22 January 2021
Amazing service and beautiful print.
30 December 2020
Reply from Richard Heeps
Thank you so much for taking the time to leave a review, I am so pleased that you are happy, thank you.
Excellent
Excellent picture, excellent service. Thanks a lot also for the Christmas card!
Best, Davide
21 December 2020
Reply from Richard Heeps
Thank you so much for taking the time to leave a review, I really appreciate it!
Couldn’t have been a better service and…
Couldn’t have been a better service and so personable. Highly recommended.
12 December 2020
Reply from Richard Heeps
Thank you so much for your review, I am so glad you are pleased with the gift you bought.
Gorgeous Art
I ordered a framed print which came really well packaged and arrived quickly, it’s really, really beautiful and I love it.
22 November 2020
Reply from Richard Heeps
Thank you so much for taking the time to leave a review, I’m so glad you are pleased with your purchase!
Excellent experience buying two prints
Excellent experience buying two framed prints. The artwork looks fantastic - so happy with it -, the framing is just right, and I received excellent support and regular updates from the gallery team from order right through to delivery. Could not be happier.
9 November 2020
Reply from Richard Heeps
Thank you so much for taking the time to leave a review, it means so much to us knowing the connection you have to the artwork!
Great service
Great in accommodating my awkward collection request. It was a present very well received!
9 November 2020
Reply from Richard Heeps
Thanks so much for your review Felicity, I am so pleased to hear that your gift was well received!
Great pictures and service.
This is the second time I’ve bought some work and it didn’t disappoint. I was kept informed throughout the process and even had a little extra thrown in in the form of better glass on the frame as a show of good will.
Will keep an eye on Richard’s work going forward should I need to fill another wall.
22 September 2020
Unprompted review
Reply from Richard Heeps
Thank you for your review, I am so happy you are pleased with your artworks, I am proud to have been chosen to adorn your walls.
Great present idea!
Really helpful in arranging what I wanted & adding a private message to post out on time for a special birthday....and recipient thrilled with the picture! Thank you
One negative:
Sadly delivery let down by pretty abysmal service from UPS....they tried to deliver 3 hours after the text alert ‘delivery window’ & the cats through door had no useful info to deduce just when they would next try or how to change etc...I’d recommend use Hermes/DPD/Royal Mail/Yodel in future as their systems far more customer friendly & reliable in my experience!
14 September 2020
Unprompted review
Reply from Richard Heeps
Thank you for your review, I am so pleased your thoughtful gift was well received.
Fantastic communications and perfect…
Fantastic communications and perfect delivery
31 July 2020
Unprompted review
Reply from Richard Heeps
Thank you so much for sharing your experience John, I am glad you are happy.
Great picture!
6 July 2020
Unprompted review
Reply from Richard Heeps
Thank you so much, I am glad you like it!
Love Richards work
Love Richards work. This is the 4th piece I’ve bought. Can’t thank him enough for the quality of service. The packaging was superb. Can’t wait to hang it up.
25 May 2020
Unprompted review
Wonderful!
Fantastic customer service and advice.
Bespoke beautiful work highly recommended thank you
22 May 2020
Unprompted review
Reply from Richard Heeps
Thank you so much for taking the time to leave a review, it means so much to us and so glad you are pleased with your purchase.
I'm very satisfied.love the vinyls
I'm very satisfied.love the vinyls. Eleanor very kind to face my desire and change one of them, after the order.
delivery in few days notwithstanding lockdown.
10 April 2020
Unprompted review
Great to work with !!!
31 March 2020
Unprompted review
Reply from Richard Heeps
Cheers James, I so am glad to hear you were happy.
Unique images of contemporary Hong Kong life
Beautiful photographs - arrived promptly and efficient service throughout.
Would definitely recommend.
31 March 2020
Unprompted review
Reply from Richard Heeps
Dear Judith, thank you so much for taking the time to leave the review, the words mean so much to me personally and I hope the artworks are brining joy to your home at this time.
Richard
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.