Rhone Reviews 

48
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Stay away and purchase from state and liberty instead. I ordered four items on September 9th, it shipped the 11th, and UPS marked it delivered with a photo of a porch that isn't mine. I sent R... See more

Rated 5 out of 5 stars

As always Rhône has quick shipping and item exactly as described. Ive tried polos from vineyard vine lululemon footjoy Nike NOTHING compares to Rhône’s. Also you have to try the briefs you’ll never... See more

Rated 1 out of 5 stars

Bought some polos while away in miami loved the clothing and wanted to order more to be delivered to the uk. Order cancelled without so much as an explanation.

Rated 1 out of 5 stars

Awful! Avoid this scamming site at all costs. They have got well known MUAs advertising it - yet you never receive your order and they tell you otherwise. Apparently they say Royal Mail tracking numbe... See more

Company details

  1. Clothing Store
  2. also in
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

Rhone Apparel is an American startup company producing and selling men's and women's sportswear.


Contact info

  • Pacific Street 484, 06902, Stamford, United States

  • rhone.com

1.9

Poor

TrustScore 2 out of 5

48 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically takes over 1 month to reply

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1.9

All reviews

(48)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AWESOME products

The best pants on the market (five-pocket commuter). I own 4 pairs (every color...). They always work with me to find the right product if the one I want isn't in my local store.

3 January 2023
Unprompted review
Rated 2 out of 5 stars

Buyer Beware…

Big fan of their commuter pants, but after two attempts, I still don’t have the right size. Worse, Rhône’s policies for international orders and hemming (of what most consider standard lengths) don’t accommodate a refund on pants that don’t fit and force me to pay 90% of their regular price plus shipping to get a replacement. In other words, I would have to purchase three, basically full price, pairs of commuter pants and pay shipping for each to get one that fits…

11 June 2021
Unprompted review
Rated 1 out of 5 stars

Absolute garbage and the customer…

Absolute garbage and the customer service is the same. Bought 12 pairs of underwear @ $29 per. They started wearing out within a month. Won't take returns (makes sense). I supplied the pictures of the damage. They said ok, we won't refund, because your over a month now, but will give you store credit (Friday). I was discouraged, but fine. Come Monday, they said that they want pictures of all the them. By which time I had tossed. So I got screwed. Never again will I ever buy anything from them.

20 November 2020
Unprompted review
Rated 5 out of 5 stars

High Quality Athletic Gear

I purchased some running clothing for my hubby and we were both impressed with the quality and softness of the fabric. The quality is good, has been wrinkle resistant, and I haven't seen any signs of piling after a few washes. Will be ordering more in the future!

2 September 2020
Unprompted review
Rated 5 out of 5 stars

This is definitely one of my favorite…

This is definitely one of my favorite companies to deal with. Their apparel quality is A+, and their customer service is also the best! Returning/exchanging is so easy. When I need to contact someone about an issue, it is flawless and friendly. I used to think their merchandise was expensive, but feel the prices are worth it when I think of the quality and high level of service, which other companies seem to lack these days.
In addition they sent an email regarding Black Lives Matter which I feel addressed the situation honestly and in the best way possible.

21 June 2020
Unprompted review
Rated 1 out of 5 stars

Beware bait-and-switch!

Beware bait-and-switch. I wanted to take advantage of their "20% off your first order" offer on a pair of commuter pants. After I placed the order they said the 'first order' did not apply because the pants were 'surplus," i.e. on sale in Rhone-speak Here is the offer: "Treat yourself to the best performance lifestyle gear around.
Rhone subscribers get exclusive access to new product launches! Let us help you get started. Enjoy 20% off your first order!"
What did I miss, other than the double-talk?
A very chilly customer disservice department, too.

6 March 2020
Unprompted review
Rated 5 out of 5 stars

Best Fitness Wear

I work out heavily and wanted to try some non-mainstream fitness brands. Rhone is either as pricy or pricer than the expensive stuff. But I figured, I'm in the gym at least 3 times a week, I should invest in functional good stuff. I also sweat a lot.

Bought a first batch of 5 pairs of socks from Rhone. The socks are really smart, don't shrink, don't itch, don't slip. Exactly what you need. Ok then I thought, "Lets try some real clothes." I bought 3 pairs of shorts. Very smartly designed. The phone pocket makes you forget you have a phone! After >12 months of washes I still wear them and they're still fine. Then I moved to T-shirts and got 3. The M's did not fit at all, all too big in the shoulders. Replaced for S. Now I'm Ivan Drago. The colors and general cut is great. There are little inspirational messages on the inside as well. After that I did another batch order for shorts with liners and some long sleeve stuff. I actually prefer the shorts with liners. My last purchase was their pants - I wanted something that looks normal but is super stretchy for travel. We'll see how it goes. Anyway - this brand is awesome don't let the price turn you off. The stuff is quality.

3 July 2019
Unprompted review

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