Rhodeskin Reviews 454

very kind, helped me with my missing package and their was no stress!:) thx!!

its my first purchase from Rhode I love it

Everything perfect, it become my routine i can’t wakeup or sleep without rhode

The customer service team was quick to reply and very helpful and kind. Love their products.

I got offered a new product totally for free, because my original order was defected. The Rhode team was quick to respond to my message, and was very kind and service oriented!! And love all their products

Rhode Support was amazing! They got back to me really fast and were super nice the whole time. They fixed my issue quickly and made everything super easy. Honestly one of the best support experiences I’ve had — huge thanks to the team! 💖

great products, the lip treatments helped me so much with my chapped and dry lips, absolutely worth the hype and great costumer service too:)

I’m very satisfied with my experience. My package got lost, but the company handled the situation quickly and professionally. I received my refund without any issues and really appreciated the fast and friendly customer service.

I am so happy I found Rhode!! My lips are hydrated and soft all day/night long! The delivery service was excellent and Rhode helped me with questions about my order and information because I live in Greece!! Thank you very much!!!🩶🤍

The first three packages arrived in Germany very quickly. Such a responsible team. Love you 🩶

I Love Rhode products. I take a lot of medication and that is reflected on my skin, but Rhode helps me more than I could imagine. I also had contact severas times with the support team, and they are always very nice with me, so I really appreciate it. Thanks Rhode Team!!

Rhode lost my £346 return on the 15th of August and has avoided my emails ever since. This is fraud!
I have emailed them over 10 times. On the odd chances they responded to me, it was very clear they hadn't read my actual problem and fobbed me off quickly, and then they would avoid my emails all together. I am now going through my bank to ensure i am refunded fully. This is ridiculous and I will never order from that vile woman again!

They resolved my problem immediately.
I am grateful.
Thanks ❤️
Claudia

I returned my order within the deadline and even provided Rhode with the official DHL proof of delivery after a paid investigation. DHL confirmed in writing that the package was delivered to Rhode’s warehouse. Despite this legally binding proof, Rhode continues to refuse my refund, arguing that they only accept a standard tracking number.

I paid €30 for the return shipment and an additional €45 for the DHL investigation just to obtain this confirmation. Still, Rhode denies responsibility and ignores EU consumer protection rights.

This is unacceptable business practice and feels like fraud. I strongly advise others to be cautious when ordering from Rhode, especially from Europe. If anything goes wrong, customer support does not take responsibility.

The order was never received and the company refused to provide me with a refund or a replacement. Completely unacceptable and very poor customer service towards someone who was really excited to try their products. Very disappointing 👎

I’ve had such a wonderful experience with Rhode! Everything went smoothly and without any issues at all. I placed my first order on August 21st, and it already arrived today, really fast delivery, especially considering I ordered from Denmark! I even had a question about my first order, and customer service replied incredibly quickly and kindly. I was so impressed that I placed my second order on August 27th, because I’ve already fallen in love with the brand and their products. Highly recommend!

The Barrier Restore Cream is mid, relying on shea butter. It's meh for dry skin (although I think they know that ) and it's a standard formulation for any skin type. We're also paying $32 for a trial size. It's 1.7 ounces (or so). So, it's ok and expensive. Other products are good, though.

The customer service was excellent. I explained my problem and they resolved everything within a day, with great kindness and professionalism. I'm very satisfied with their service, they are wonderful.