Rezgo Reviews 74

Rezgo is the best booking platform I used so far. It is perfect for selling my tours at amatungulu.com in US$, reliable and the best part: when you have a new business with no income yet, it is a free way to help you start and build clients.

Rezgo has been easy to set up and looks very clean and professional.
We have definitely noticed an increase in bookings online because of Rezgo. I like that I can sync it with my calendar, thats very useful.
Bug bears for me are blocking out days, I would prefer a system similar to Viator.
Mapping tours with Viator, I never get a response from Rezgo as to how it is going their end, I am sure Viator are part of the problem too here.
The Rezgo system isn't perfect for our model but it is nearly there.

I have been using Rezgo since they launched their booking system 8 years ago. They are very responsive if you need assistance, and I have only had to contact them once for an explanation of some features. Rezgo has been available 24/7 without any connectivity issues since the beginning.

We've been using Rezgo since 2014. Thanks to being user-friendly and mobile-optimized, our online bookings have skyrocketed. New features being added regularly, often including features we've mentioned would be helpful to us. The Rezgo team is super responsive. We love the APIs to Expedia and Viator, the RefID capture for referral affiliates and the link to TripAdvisor Review Express. See it in action on the Phare, The Cambodian Circus website.

We requested easy implimentation for Alipay, the biggest most used payment option for the ever growing chinese market.
We have been told this is not available only by paying additional fees.

Functionality is poor. The development team over promise and under deliver I think just to keep our business and give us hope but never end up doing what they promise.

Good functionality for the price.

I would highly recommend this software to any activity and tour company. It is cost effective and easy to get started. There is ongoing development it simply gets better in each release. I also have found support to be helpful by phone or online messaging.

In future developments I would appreciate being able to have the ability to change from a per person pricing structure to a flat fee structure for my step-on-guide bookings.

I would also like to be able to set up multiple day tours in a couple of clicks with one total price instead of booking each tour separately, which has been confusing for my clients.

Keep up the great work Rezgo!

Has way more application than what I need or use at present. It adequately serves the purpose I need for bookings and gift cards.

The customer service is great but the Wordpress plugin for Rezgo is very slow for customer to book dates. I had to link my booking page directly to Rezgo which resulted in unnecessary additional work. Apart from that I've been happy with everything else.

excellent overall.
support and performance is perfect.
highly recomended

The fact that there is no upfront fee and the costs are a percentage of bookings through the site makes it ideal when starting. We have integrated the WordPress Plugin which seem to work well after some customisation. Customer support is efficient and reliable. My only concerns are: 1) Multilingual is still not available although it has been requested many times 2) Multi-currency is also not available 3) Add-on services are not available upon check-out. In all it is a great software, user-friendly that helps us starting. If there are improvements we would like to stick to it.

Rezgo is very easy to use. The few times I ran into trouble I was able to get quick and helpful support.

Friendly for users
Excellent support

We do multi-day bike tours. The platform does not handle our type of booking very gracefully, but I have been able to finagle tools and features to accommodate.

If rezgo were more proactive about suggestions, and implemented a few new features, this service would be kick a$$! But as it stands it is just ok, and I constantly have to find "creative" ways to meet my company's needs.

PS: I offer this as a former IT director.

Its a great and user friendly reservations system. Haven't found anything better. Would recommend to anyone

Amazing system; totally reliable; excellent support when needed

Easy to maintain and upgrade products, direct phone line with customer service.

We have been using REZGO for many years. The tech support has been extremely accessible and helpful to me throughout the years as my company has grown.
In our opinion, the presentation and graphics of Rezgo has the easy, chic professional look that we want for my business. We highly recommend REZGO!

We are very happy with Rezgo it works well for our bike tour. The only thing we would like to see to help us control costs is a fixed rate per-month so we can budget better over the year