Rezet Store Reviews 6,352

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of products and the carefully curated collections, making shopping a pleasant experience. Many consumers highlight the fast and efficient delivery service, often noting that items arrived sooner than expected and in perfect condition. The overall service, including clear communication and helpful staff, also received widespread appreciation. However, some customers also noted issues with their orders, including delayed shipping updates and, in a few instances, receiving incorrect or used items. A small portion of people were dissatisfied with the packaging, feeling it did not match the quality of the expensive brands sold.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers frequently praise the great quality, with many... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Users describe positive interactions with service. Many customers highlight the kindness, helpfulness, and... See more

Order

People report ambiguous experiences with order. Many customers praise the easy ordering process, good prices,... See more

Quality

Clients share positive opinions on quality, with many expressing satisfaction with their purchases. Consumers... See more

Retail

Reviewers highlight positive aspects of retail. Customers consistently praise the fast delivery and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website easy with good guides to wether the specific shoe fits true to size or not. I bought an ASICS shoe and would have liked to be able to find more specs on the shoe, but as it’s not even availab... See more

Company replied

Rated 5 out of 5 stars

What I love most is the transparency in their pricing. Shopping on their website is incredibly easy and straightforward. Every time I’ve visited one of their stores, the customer service has been exc... See more

Company replied

Rated 5 out of 5 stars

Great experience overall. I ordered two T-shirts and everything went smoothly. The company is based in Denmark and shipping to Sweden was fast and easy. Good quality, clear communication, and I’m very... See more

Company replied

Rated 5 out of 5 stars

Great first time shopping experience! The webshop is very userfriendly, with a very nice variety. You are being kept informed of the shipping status right up tlll delivered. I’m coming back for su... See more

Company replied


Company details

  1. Shoe Store
  2. Clothing Store
  3. Streetwear Store

Written by the company

Since 2011 Rezet Sneaker Store has been your dedicated sneaker supplier. Originally founded in an old apartment in downtown Copenhagen, this Nordic sneaker destination is now accessible through an international, online shopping platform and located in four of Denmark's largest cities including Aalborg, Aarhus, Odense and Copenhagen. Rezet Sneaker Store always strives to be at the forefront when it comes to both assortment and responsible solutions that reduce, prolong and recycle your purchases. Based on broad knowledge, a genuine curiosity and everlasting passion for trendspotting, you’ll find a carefully curated, high-quality selection of sneakers, apparel and accessories online and in-store. Whether you’re into limited editions, the latest innovations from Nike, clean classics from adidas, Salomon trail aesthetics, retro silhouettes from New Balance or contemporary styles from Soulland, Arc’teryx, Carhartt WIP etc., Rezet Sneaker Store got you covered and always makes it a priority to provide you with professional guidance that fits your specific needs. Get inspired by unique editorials, graphics, concepts and web TV executed by the in-house content team at Rezet Sneaker Store HQ - constantly dissecting the evolving sneaker scene to tell alluring stories about brand DNA, new releases, technologies and everything in between helping create the universe and nurture the strong community surrounding Rezet Sneaker Store.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always fast

Always fast, good prices and helpful

15 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Rasmus,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 4 out of 5 stars

Took a while to get my package at pickup

Took a while to get my package at pickup

9 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi,

Thank you so much for your review!
We’re sorry to hear that there were complications with the pickup but we appreciate your feedback! It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Amazing shop with amazing services

6 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Stefano,

Thank you for your kind feedback!
We really appreciate you taking the time to share your experience. It makes us genuinely happy to know that you felt well taken care of - that’s exactly what we aim for.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Great service

Great service, easy shipping

8 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Maria,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Easy

Easy, and very competetive price.

28 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Lise,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 4 out of 5 stars

Easy to buy a gift card

Easy to buy a gift card, but it’s unfortunate that you can’t choose the amount yourself. I had to buy two different ones because I needed a gift card for 750 kr.

29 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Lise,

Thank you for your review.

We’re very pleased to hear that the buying of the giftcard was smooth. We continuously strive to provide the best experience possible, and your feedback is incredibly valuable to us.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Great customer service and great stor…

Great customer service and great stor where I could try my online purchase!

4 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Siboni,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Great products

Great products, great price, super fast delivery 🚚

3 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Simen,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

New site for me- but as easy

New site for me- but as easy, quick, and reliable as the ones I know🤗

9 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi,

Thank you for your review.

We’re very pleased to hear that everything met your expectations. We continuously strive to provide the best experience possible, and your feedback is incredibly valuable to us.

Have a wonderful day 😊

//TEAM REZET

Rated 4 out of 5 stars

Easy and fast

Easy and fast. But two pairs of pants send in two packages is not very ecofriendly, and also had me to go to the package store twice. Then I would have rather waited for a longer time to recieve my pants.

4 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Jimmi,

Thank you for your feedback!

We’re happy to hear the delivery was fast, and we truly appreciate you sharing your thoughts. We completely understand your concern about receiving the order in two separate packages, and we agree that this is not ideal from an environmental perspective. We’ll take your feedback into consideration moving forward.

Thanks again for taking the time to let us know 😊

//TEAM REZET

Rated 5 out of 5 stars

All worked as expected

5 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Carsten,

Thank you for your review.

We’re very pleased to hear that everything met your expectations. We continuously strive to provide the best experience possible, and your feedback is incredibly valuable to us.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Easy order

Easy order, fast delivery

8 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi David,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Fully Satisfied with my purchase

Fully Satisfied with my purchase! Fast and easy!

28 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Den,

Thank you for your review.

We’re very pleased to hear that everything met your expectations. We continuously strive to provide the best experience possible, and your feedback is incredibly valuable to us.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Really smooth and I didn’t have to wait…

Really smooth and I didn’t have to wait long for the order. Would recommend.

4 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Kund,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Great setvice

Great Service.

7 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Shakeel,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Everything 👍👍👍👍

2 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Jess,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Nice 🏆

Nice selection, good prices and fast delivery ✨

28 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Louise,

Thank you for your review.

We’re very pleased to hear that everything met your expectations. We continuously strive to provide the best experience possible, and your feedback is incredibly valuable to us.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Fast shipping!

Fast shipping!

30 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Maria,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

I love their products

I love their products, they also have good discounts and their customer support is fast and useful!
I also love the vibe of the store and I miss the physical one that closed last year!

4 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Bianca,

We truly appreciate your wonderful review - thank you!
Feedback like yours motivates our team so much, and we’re thrilled to know you had such a positive experience. We hope to assist you again soon.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

I purchased from Sweden

I purchased from Sweden, and expected trouble with shipping. I was more than surprised when the parcel arrived earlier within a few days. Great communication and the package arrived in perfect condition.

3 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Lilly,

Thank you for your kind feedback!
We really appreciate you taking the time to share your experience. It makes us genuinely happy to know that you felt well taken care of - that’s exactly what we aim for.

Have a wonderful day 😊

//TEAM REZET

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