Reynolds of SelbyReviews 

266
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I recently bought a Mini Roadster from Wayne. MOT, full service and even 2 new front tyres on when I collected it last week. A good experience too after dealing with main dealerships in the past.... See more

Rated 5 out of 5 stars

Absolutely the best! Richard is amazing. They go above and beyond any other car dealer I’ve ever seen, much better than big main dealers such as lookers. Not pushy at all. Perfectly polite and approa... See more

Rated 5 out of 5 stars

Fantastic service from a good well established family business. Very friendly and helpful in fact nothing is to much for them when it comes to trying to assist in anyway they can. The quality of the s... See more

Rated 5 out of 5 stars

From start to finsh the whole process was just first class service. Having never purchased a car from a dealership before we wasn't sure what to expect, but we really were blown away but everything.... See more

Company details

  1. Car Dealer

Written by the company

We are a family run, multi award winning car dealership established in 1995. We keep around 25 cars in stock for sale, and have six workshop bays in the service department. Whether you are visiting our workshop for a service or repair, or looking to buy a new car from us, we have one aim:.... "To be the best garage our customers have every been to"


Contact info

4.9

Excellent

TrustScore 5 out of 5

266 reviews

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No history of asking for reviews

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4.9

All reviews

(266)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely First class service …

Absolutely First class service bought my CX5 hassle free with no pushy salesman
the car was exactly as described on the internet and came with a 2yr warranty which is rare for a second hand car thank you to Wayne and Richard
would highly recommend Reynolds of Selby

18 June 2021
Unprompted review
Rated 5 out of 5 stars

Recently bought a Mazda CX-5 from…

Recently bought a Mazda CX-5 from Reynolds and could not be happier. Great service from Reynolds and a fantastic car at a great price with a 2 year warranty included. Would definitely recommend 👍👍

6 June 2021
Unprompted review
Rated 5 out of 5 stars

Great service

I recently purchased a car from Reynolds of Selby. I received brilliant service, both when I came to look and test drive the car and when I picked it up. When I arrived to collect my new car all paperwork was filled out and ready and the car had been fully serviced, cleaned and looked great!
I would highly recommend Reynolds to anyone looking to purchase a high quality second hand car.

3 June 2021
Unprompted review
Rated 5 out of 5 stars

best experience ever buying a used car

I recently purchased a car from Reynolds of selby and was a little nervous being a distance buyer but after talking to Richard and Wayne i was soon relaxed and any questions i asked or requests for more video of car , info on car etc etc etc was never too much for them.
We did a great deal all round , the car turned up in pristine condition , better than i imagined as not seeing it in person and even got a set of plates thrown in ready for private plate to be moved over , nice touch .
Along with the 2 yr warranty , 1st class service , 100% honesty from start to finish all i can say is if you want to buy a car and trust the salesman then call in to reynolds of selby as they are as good as it gets . I live in Suffolk. 200 miles away and would have no doubts about buying another car of Richard and the team .
Once again big thanks to you all .
J Mayhew - Suffolk

19 May 2021
Unprompted review
Reynolds of Selby logo

Reply from Reynolds of Selby

Thanks for the great review Jamie. It was a pleasure doing business with you and I hope you and Mrs Mayhew love your new car for many years to come.

Richard Reynolds.

Rated 5 out of 5 stars

Excellent service,well recommended

Bought a used car from here, excellence service all round.
Very friendly staff, all paperwork for car and part ex sorted by company.
Many thanks.

5 May 2021
Unprompted review
Reynolds of Selby logo

Reply from Reynolds of Selby

Thanks for taking the time to leave a review Charlie. I'm pleased to hear you are happy with our service. I hope you enjoy your car for many years to come.

Richard Reynolds.

Rated 5 out of 5 stars

What a Team!

We purchased our new car with Reynolds of Selby and from start to finish our experience/the service was first class. At a time when restrictions were in place due to COVID we needed a professional outfit and that's what we got. Any questions we had were answered without delay, we received a walk around video because we are not local and we asked for the car to be delivered! We would not have done this if their reviews were less than great but I can honestly say that all the positive reviews we read are spot on! The driver who delivered the car was so helpful (and considering the distance he drove) personable as well as knowledgeable answering all my questions. The office manager who dealt with the payment and documentation was very helpful and professional making sure I had everything. Richard (the Director) was very helpful and made the process painless, including the aftercare. What a team... and what a car, beautiful .... thanks all! Robert.

2 May 2021
Unprompted review
Reynolds of Selby logo

Reply from Reynolds of Selby

Thanks for leaving such a great review Robert! I'm delighted you were happy with our service and your new car. Thank you for trusting in us to deliver your new car purchase.

Richard Reynolds.

Rated 5 out of 5 stars

Help when needed with no bother

I am actually sat in the showroom now writing the review as I have turned up to have a wing mirror fit to a van, and unfortunately the battery failed - without hesitation the team have helped bump start and now are charging the battery, as I write. They have helped without any fuss or bother and made me feel welcome and safe! I use Reynolds regularly for my car repairs and would recommend to anyone! A friendly, helpful, customer first team!

15 September 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely the best!

Absolutely the best!
Richard is amazing. They go above and beyond any other car dealer I’ve ever seen, much better than big main dealers such as lookers. Not pushy at all. Perfectly polite and approachable salesmen. Very honest and good quality cars/warranty. Would highly recommend this company, you will not be disappointed.

10 July 2020
Unprompted review
Rated 5 out of 5 stars

Fast and friendly service

Fast and friendly service, even during the Covid 19 outbreak they were able to replace a tyre without any fuss. I use them regularly and would definitely recommend to others.

31 March 2020
Unprompted review
Rated 5 out of 5 stars

This garage is one in a million and I…

This garage is one in a million and I would highly recommend to anyone looking for a new car to start here. The customer service was first class, I felt at ease and with both Richard and Wanye who were honest , very helpful and not pushy. All in all it was a fantastic car buying experience and I love my new to me Volvo XC90. Thanks Renoylds of Selby, 10 out of 10.
Davina, from Bridlington

11 March 2020
Unprompted review
Rated 5 out of 5 stars

Friendly staff, fantastic service, unlike any others! Go to Reynolds!

Had a great buying experience from Reynolds of Selby and will be recommending them to friends and family.

The customer service I have recieved so far in purchasing my car (which I am extremely happy with) has been superb. After having bad experiences with car dealerships in the past, my experience with Reynolds has been extremely positive. We were looked after by Wayne who was polite and very professional. Unlike the typical car salesman that jump on you as soon as you walk into the lot, Wayne left us to test drive the car in peace with a very quick and efficient service.

Upon picking up the car, I saw that inside was valeted to a very high standard. Even though there were a couple of scratches on the bodywork and an alloy scuff that were missed, Richard was extremely helpful in getting it sorted which showed a great aftercare service - unlike any other car dealership.

A huge thank you to all at Reynolds. My car buying experience has been fantastic! We will be back.

2 February 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service Department

We recently had the misfortune to have both cars with problems and at least one of the cars were needed. Phone call to Reynolds and was told that they were already overbooked but bring them anyway and we will see what we can do. Result, both cars fixed!
Fantastic service from a local company who actually care. Thank you, Reynolds remain our garage of choice and more than deserve the awards that they have received

19 January 2020
Unprompted review

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