found your product on the internet. Ordered from your website and it was delivered quickly. Love the knee iced pads. It fits completely around my knee and is perfect after surgery
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Contact info
1807 Room,No.2 YinTong Street, 528400, Zhongshan, China
- +86 133 6014 2952
- support@revixcare.com
- revixcare.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reusable Ice Packs - Hips
The ice packs are a great product for hips. Easy to use. They took a little longer to get then I expected, but worth the wait.
Website is easy to navigate
Website is easy to navigate. Your team reached out to me when the item I ordered wasn't available and gave me another option. The item arrived in a timely manner. The price is quite reasonable. I love my heat/cold pad. I've used it everyday
The merchandise was delivered as…
The merchandise was delivered as promised. The product performed consistent to my expectation.
Speedy, thoughtful service
I had received notice from USPS that my package had been delivered, when it had not been. I reached out to Revixcare, and received a response within 12 hours, and a replacement within 24 hours.
Even though it was not their fault the item was missing, they still replaced it at no additional charge to me.
Revixcare went above and beyond!
The product itself is also great--the quality of craftsmanship and the generous sizing make these icepacks exactly what I need for my aching knees.
Quick delivery / easy to use / feels…
Quick delivery / easy to use / feels good / great design
Great product
Great product! The neck and shoulder warmer is fantastic. We highly recommend it.
If you are having knee replacement you…
If you are having knee replacement you will need at least 3 of these for the first 2 weeks because you really want to keep your knee cool so the swelling is manageable.
Product arrived quickly and was exactly…
Product arrived quickly and was exactly what it was advertised to be.
These pads are awesome
These pads are awesome. My wife and I have a few of these and they work great. We like the amount of time that the pads keep cold, and that the straps keep them in place vey well. Will buy more as needed.
Ice Ice Baby…
Just had total knee replacement surgery, and in addition to the ice machine which limits mobility. The leg gel packs allows me some movement during recovery.
I would recommend getting these in addition to the icing machine.
Revix Ice Pack for Hip
After a full hip replacement was looking for a solution at home (not renting the full leg ice/electrical machine from the hospital). The hip ice pack had been brilliant. Can be applied directly to the skin or over a protecting cloth depending what stage of recovery you are in. Freeze time and usage time were spot on. Straps simple to use in both applications. Totally recommend!
Post Achilles surgery
After Achilles surgery looked for a similar cold pack that the Physical Therapist uses. The Revixcare extra large one is the only thing that came close to coldness and size to entirely wrap my calf. Stays cold for a long time and provides pain and swelling relief
Love the knee ice pack
Love the knee ice pack. So cold and fits right up next to my knee joint
nice ice pack
The product is awesome and customer…
The product is awesome and customer service was great, they were very communicative.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








