Unfortunately I had a bad experience with this company. There is either poor communication between staff or I was repeatedly lied to ☹️ I was told repeatedly my device was fixed just for... See more
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See what reviewers are saying
Nestled between the perfume shop and the escalator at the John Lewis end of Buchanan Galleries you could easily miss Revive Lab. If you have a phone problem that would be sad loss. We had a WhatsApp... See more
Company replied
We contacted Revive Lab at 11.30AM this morning, Sun 16th Nov 2025. The team provided high quality service. The service was quick, taking 2.5 hours (motherboard repair, new back, new battery, camera f... See more
Company replied
My Mum’s Tecno phone was acting up with annoying messages popping up and not letting her access the phone. Although the UK doesn’t deal in Tecno (he let us know this previously unknown info), the tec... See more
Company replied
Company details
- Phone Repair Service
- Cell Phone Recycling and Unlocking Service
- Cell Phone Unlocking Service
- Mobile Phone Repair Shop
Written by the company
Revive Lab is a leading repair shop for phones, tablets, and laptops, conveniently located inside Buchanan Galleries Shopping Centre in the heart of Glasgow City Centre. We are dedicated to providing top-quality repairs for all major brands, including Apple, Samsung, Sony, HTC, LG, Huawei, OnePlus, and Motorola. Our expert technicians handle repairs for all Apple iPhone models, including the iPhone 15, iPhone 14 Pro, iPhone 14, iPhone 13, iPhone 12, iPhone 11, iPhone XR, iPhone XS Max, iPhone SE 2022, and iPhone 13 Pro. If you need a Samsung Galaxy A or S series smartphone repair in Glasgow, look no further than Revive Lab. We stock a wide range of parts for Motorola models, including screens, charging ports, and camera lenses, ensuring quick and efficient service. We also specialize in laptop repairs and data recovery. Rated "Excellent" on TrustPilot and highly commended in the Independent Retailer of the Year awards, Revive Lab is your trusted choice for reliable and professional device repairs. Your device is in safe hands with us.
Contact info
Kiosk 4, Buchanan Galleries, 220 Buchanan St, G1 2GF, glasgow, United Kingdom
- 0141 230 3785
- info@revivelab.co.uk
- revivelab.co.uk
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Revive Lab
Hi William!
We are glad you were satisfied with the service provided on your mobile device! We want to thank you for taking the time to provide us with your feedback, and hope to take care of any and all of your future repair solutions as well.
Kind regards
Revive Lab Team
Absolutely fantastic repair service
I first went to two other repair shops, they could not do anything. I felt heartbroken because I thought there was no hope for my phone. I then decided to go to Revive Lab and the service was amazing! I believe it was Ahmed that managed to fix the complicated issue with my phone. The repair was also very quick. Highly, highly recommend this place!!!
1 July 2022
Unprompted review
Reply from Revive Lab
Hello Anya!
We are happy to hear that our service of your Xiaomi device was appreciated, our technicians pride themselves on solving the hardest of issues in the fastest turnaround time possible. We want to thank you for taking the time to provide us with such kind feedback, and hope to take care of any and all of your future repair solutions as well.
Kind regards
Revive Lab Team
Smashed Samsung scree
My phone screen was smashed to smithereens with, what looked to me like, irreparable damage to the display after two separate drops but Revive Lab replaced the screen perfectly within 24 hours and at a cheaper price than any others in the vicinity! Excellent customer service as well 👍🏻
1 July 2022
Unprompted review
Reply from Revive Lab
Hello Lorraine!
We are happy to hear you were impressed with the quality of service provided at our kiosk in Buchanan Galleries. We use manufacturer approved replacement parts for all major brands such as Samsung, Apple or Huawei. We want to thank you for taking the time to provide us with such amazing feedback, and hope to take care of any and all of your repair solutions in the future as well.
Kind Regards
Revive Lab Team
Iphone battery replacement
Booked in with Ahmed to have my iPhone battery replaced. Great customer service, fast, professional and friendly. Would definitely use the service again and recommend to others. Thank you
1 July 2022
Unprompted review
Reply from Revive Lab
Hello Mark!
We are delighted to hear that you were satisfied with our express service of your iPhone battery. Repairs such as this one are quite common, so we pride ourselves on delivering the highest quality service possible to ensure our customers satisfaction! We are glad to hear that you plan to entrust us with your future repair solutions and want to thank you for taking the time to provide us with such kind feedback.
Kind regards,
Revive Lab Team
Reply from Revive Lab
Hi Jean!
We are humbled by your kind feedback of our services, and want to thank you for taking the time to write it. We hope to remain your go-to place for any and all of your repair solutions in the future as well!
Kindly
Revive Lab Team
Reply from Revive Lab
Hi Karen!
We are delighted to hear you were satisfied with the service provided on your iPhone, we pride ourselves on delivering the highest quality service at the quickest turnaround time. We want to thank you for taking the time to provide us with such kind feedback, and hope to take care of any and all of your repair solutions in the future too!
Kind regards,
Revive Lab Team
I have used revive lab a few times now…
I have used revive lab a few times now and I can honestly say I wouldn't go anywhere else now. They really do a fantastic job, extremely helpful and transparent. All round excellent place 👌
29 June 2022
Unprompted review
Reply from Revive Lab
Hello Lisa!
It is always a pleasure to hear back from a loyal customer - even more so if its such kind feedback as yours. We want to thank you for taking the time to write your thoughts on our service, it is greatly appreciated! We hope to take care of any and all of your repair solutions for a long time to come,
Kindly
Revive Lab Team
Great excellent service
21 June 2022
Unprompted review
Reply from Revive Lab
Hello Chris!
We are glad to hear that you were satisfied with our service of your device, and want to thank you for taking the time to provide us with feedback. We hope to take care of any and all of your repair solutions in the future as well!
Kindly,
Revive Lab Team
Very friendly
Very friendly , well organised service . Everything is ready on expected time.
I would recommend it for other customers.
Andrew
13 June 2022
Reply from Revive Lab
Hi Andrzej!
Thank you for taking the time to provide us with your feedback! We hope that next time we can provide you with even better service of your Apple iPhone, to truly take care of all of your expectations.
Kindly,
Revive Lab Team
Really good experience
Really good experience, straightforward, very helpful, very clear communication. Phone repaired to very high standard.
13 June 2022
Reply from Revive Lab
Hello Lorna!
We are delighted to hear that you were satisfied with the quality of our service on your Google and Samsung devices. We strive to provide our customers with the highest level of customer service and quality of repair possible. We thank you for taking the time to provide us with such positive feedback, and hope to take care of any and all of your future repair solutions as well!
Kindly,
Revive Lab Team
No my first time here and won't be my…
No my first time here and won't be my last no doubt there. Quick and affordable, honest as well. Which is always a bonus
11 June 2022
Reply from Revive Lab
Hi Andrew!
It is always a delight to hear back from a long term client. We are humbled by your kind review of our services, and want to thank you for taking the time to leave us such kind feedback.
We hope to continue to take care of any and all your repair solutions for a long time to come,
Kindly
Revive Lab Team
Got new battery for my iPhone perfect…
Got new battery for my iPhone perfect and quick service definitely would recommend Revive Lab
11 June 2022
Reply from Revive Lab
Hello Steven!
We are glad that our express service had your iPhone performing as brand new again. We hope to take care of any and all of your repair solutions in the future as well!
Thank you,
Revive Lab Team
As good as it gets..
8 June 2022
Reply from Revive Lab
Hello Graham!
Thank you for taking the time to provide us with such kind overview of our services. We hope to take care of any and all of your future repair solutions as well!
Kindly,
Revive Lab Team
The guys at the kiosk were very helpful…
The guys at the kiosk were very helpful and explained everything to me even helped me to set up some features that I didn't know my phone had, First class service , Thanks
7 June 2022
Reply from Revive Lab
Hello Allan!
We are delighted to hear that our technicians were able to help you with the functionality of your device on top of making sure that our repairs brought the device to function as brand new again. We hope to take care of any and all of your future repair solutions as well!
Thank you,
Revive Lab Team
Friendly and efficient service
7 June 2022
Reply from Revive Lab
Hi Deborah!
We are delighted to hear you were satisfied with the repair and customer service provided. We hope to tale care of any and all of your repair solutions in the future as well!
Kindly
Revive Lab Team
The process was very quick and easy
The process was very quick and easy. Easy to book and easy to get the test done. Excellent service.
7 June 2022
Reply from Revive Lab
Hi David!
We pride ourselves on delivering the highest possible quality of repair delivered at easiest access to our clients. We are delighted to hear you will entrust us with your future repair solutions, and want to thank you for taking the time to provide us with such kind feedback.
Thank you,
Revive Lab Team
Fantastic service from the lads
Fantastic service from the lads, great communication, they know there stuff 5 stars ✨
30 May 2022
Reply from Revive Lab
Hi Craig!
We are delighted to hear you were satisfied with the service provided to repair your device. Customer satisfaction is one of our main priorities, and it is always great to hear positive feedback.
We hope to take care of any and all of your repair solutions in the future as well
Revive Lab Team
Great service
Great service, v knowledgeable and professional. Fixed charging port for fixed price, highly recommend this place. Used twice now.
29 May 2022
Reply from Revive Lab
Hi Duncan!
It is always heartwarming to receive feedback from a repeating customer. We always strive to provide the highest quality service for a great price, while attaining the vast knowledge necessary to keep your device in safe hands.
We hope to see you again in the future
Revive Lab Team
Samsung s21 ultra repair
I did a good bit of homework before putting my Samsung s21 ultra
phone in for repair with the guys at Revivelab.,(broken screen). And im so glad I did..They.where fantastic from the start. Keeping me informed when they got my phone in the post (next day delivery) told me exactly what needed doing (New full screen with frame) called later in the day to say it was done and it was in the post..I got it back next day by 10:30 and it was just like new with 3 month warranty (The only company that offers that on repairs that I could find).. They where just a couple of pounds more than some out there but we'll worth it. as there work and service is by far the best..So highly recommended if you what your repair done right..
27 May 2022
Unprompted review
Reply from Revive Lab
Hi Graham!
We are delighted to hear you were satisfied with our repair of your Samsung S21 Ultra! We always strive to provide the highest level of service available, and hearing positive feedback is always appreciated.
Our express services and skilled technicians ensure that your device will function as if new in the shortest time possible. Which is why we can confidently offer a warranty on our repairs made with original manufacturer approved replacement parts.
Thank you for taking the time to provide us with such kind feedback - hopefully we can take care of any and all your future repair needs!
Revive Lab Team
In terms of the phone working they did…
In terms of the phone working they did an amazing job good as new. However, absolutely ridiculously overpriced due to the location i’ve had my phone fixed elsewhere with the same issue for around 50 pounds not 110! Thank u for the service but pricing definitely needs looked at.
27 May 2022
Reply from Revive Lab
Hello Rachel!
We thank you for taking the time to provide us with your feedback. We are sorry to hear you were dissatisfied with the price of our service.
We use original OEM best available quality parts, which are more expensive to acquire - but more reliable in the long run. We do so to ensure the highest possible quality of service and customer satisfaction. It does tend to show a difference in price, but we believe in the longevity of your devices. The main differences between generic and original replacement screens are, just to name a few, lower contrast levels and noticeable differences in color reproduction, slower touch response rates which can aggravate any quick typist, and overall screen durability, which is then reflected in needing further repairs sooner than later, which is what we find not to be the case on original manufacturer parts. By using Apple original parts we are also able to program Truetone and the auto brightness functionality onto your device which is not always possible with aftermarket parts.
We review our prices on a weekly basis and consistently try to provide our customers with the best price possible.
Thank you for your feedback, we shall take your advice on board. All the prices are agreed upon prior to the start of the service, and any price changes are confirmed with the customer. We believe your 3-star review rating only due to price is not a correct representation of the services we strive to provide.
Kindly,
Revive Lab Team
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