Reverselookup Reviews 

3,626
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,532 reviews, reviewers had a great experience with this company. Customers generally found the user experience to be quick, easy, and efficient, appreciating the amount of information and the fluidity of the results. Many people were happy with how simple it was to register and follow the process, often finding the tool helpful and effective. However, some customers also noted significant dissatisfaction regarding payment, with many reporting unexpected recurring charges or disputed deductions after initial trials or one-time payments. A few other people also felt that the product did not always provide useful or accurate information, sometimes failing to deliver results after payment.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding it quick, fluid, and easy to... See more

Product

Customers consistently note ambiguous experiences with the product, with many reporting that after paying,... See more

Payment

Consumers find payment to be a negative experience, with many reporting unexpected recurring charges after... See more

Service

Users describe ambiguous interactions with service, with many expressing extreme disappointment and calling... See more

Website

People report ambiguous experiences with the website, with some reviewers finding it good and very helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

i want to buy more chance to try look up but there is no button for it. i tried to click anything but that doesn't work. so pls add button for buy lookup chance so that people could easly see it

Company replied

Rated 5 out of 5 stars

I done a reverse lookup seemed good £1. Was happy. I paid. Then got an email saying to pay more the same day. I unsubscribed immediately. Then a week later £29.99 was taken from my account. Witho... See more

Company replied

Rated 5 out of 5 stars

Simple, quick, and pretty concise. The mileage was incorrect by 60K. I currently have 82k on an 8 year old car. Not back considering about 30K of those miles are from trips where the oil was change p... See more

Company replied

Rated 5 out of 5 stars

Too limit the internet and create guard rails. This is what should be done, if specific searches are made, not all. Some. We need a red flag or an alarm to go off. They are not watching YOU, they a... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(3,626)

3,610 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

quick and easy

18 July 2026
Reverselookup logo

Reply from Reverselookup

Dear les banbury, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 5 out of 5 stars

Good and happy.

17 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Ljeancutie, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 5 out of 5 stars

It was quick and optimal

It was quick, it revealed well and explained why—fluidity was optimal and so was the results.

17 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Lulu, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 2 out of 5 stars

Thank you for the i......this person is…

Thank you for the i......this person is unknown to me.

I have had several problems with Credit cards being compromised and unknown caller phone calls from unknown people who seem to know a lot about my personal life......I am giving up using the computer for banking and personal messages......

Thank you for your help.....
Beverley Elliott

PS my name is spelled incorrectly on my credit card.....I gave the correct spelling when I opened the account but.......

Thank you again for the information...

17 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Beverley Elliott..Thanks, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number BEVERLEYELLIOTTTHANKS362785. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

I didn't find any information .

I didn't find any information .

17 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Smita Bhatia, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number SMITABHATIA356181. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 4 out of 5 stars

Good

Very Good at all

17 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Lovybrar, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 1 out of 5 stars

I paid just £1 to do a single reverse…

I paid just £1 to do a single reverse lookup, but since then I’ve discovered that £29.99 has been taken from my bank account every month without me realizing. I never intended to sign up for a recurring subscription, and I feel the charges were not made clear. This has been a very frustrating experience, and I want my money back.

I would strongly advise others to read the terms carefully before using this service. Based on my experience, I won’t be using it again.

17 July 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Morgan Trelford,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number MORGANTRELFORD864480. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 3 out of 5 stars

Adress complete

I want adress complete

17 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Lionel Bonneau, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 4 out of 5 stars

Very helpful

Very helpful

17 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Rayan Khurram, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 1 out of 5 stars
Reverselookup logo

Reply from Reverselookup

Dear andrew angus, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number ANDREWANGUS703035. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 3 out of 5 stars

only used it once

only used it once. not enough experience to judge

17 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Ojos Sabineros, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 4 out of 5 stars
Reverselookup logo

Reply from Reverselookup

Dear Ken Macdonald, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 4 out of 5 stars

This was easy to use

This was easy to use, priced fairly, the report was interesting to consume.

17 July 2026
Reverselookup logo

Reply from Reverselookup

Dear David Michael, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 1 out of 5 stars

There was a charge

There was a charge
Also did not authenticate the person's name

17 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Denisonmicheline, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number DENISONMICHELINE318363. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 3 out of 5 stars

identity

1st time ... I'm not sure ...

17 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Karkamal, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 3 out of 5 stars

None

None as it is true

17 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Zncjasmine, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 2 out of 5 stars

cannot log in on an ipad, after payment is made

Everything was simple until I paid. Then I could not log in to see the result. They keep sending log in links from the domain notication.reverselookup.com. If I respond to these emails I receive a mail delivery system notice that the domain does not exist. The support email works and they keep promising to fix the issue but so far all I get is a page telling me "we have encountered an error". I finally decided to try logging in using a laptop. I can see the results with no problem. The link to cancel the subscription works fine so I've done that because the service us useless to me if I can't use it on a mobile device.

16 July 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Lindsay,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number LINDSAY214354. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 2 out of 5 stars

Unhappy customers

Very slow and not great payouts.

17 July 2026
Reverselookup logo

Reply from Reverselookup

Dear James, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number JAMES273638. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars
Reverselookup logo

Reply from Reverselookup

Dear Alexjudge, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number ALEXJUDGE547094. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look