The hair clasp I ordered is lovely quality and holds my fine hair really well. My only criticism is that it took a while to arrive; so long as you’re not in a hurry that’s fine!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Prompt and efficient. What else is there? The product is yet to show its talents
Company replied
Lovely stylish hair accessories
Company replied
Absolutely love these hair grips. They’re obviously a little more expensive than standard ones BUT they’re so much more robust in addition to looking stunning. I’ve only had them for a few days but th... See more
Company replied
Company details
Written by the company
In the heart of a bustling city, where style and beauty converge like the threads of an intricate braid, ReverieHair was born. This is the story of a brand that began with a dream, a passion for aesthetics, and a quest for the perfect blend of beauty and style.
Contact info
71-75 Shelton Street Covent Garden, WC2H 9JQ, London, United Kingdom
- contact@reveriehair.co.uk
- reveriehair.co.uk
4.4
Excellent
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
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Very disappointed, item not as descibed
Very disappointed, the hair clip isn't as pretty as in the picture. The description also promised beautiful packaging, and a velvet pouch. The clip was squashed into a small , scruffy cardboard postage box, npt at all as decribed. It also took days to arrive . I certainly won't be using Reverie again.
6 July 2026
Do not pull the hair out.
Silk covered hair bands, easy to use, they do not pull the hair when released. Colours look great, stay in place, perfect!
30 June 2026
Reply from Reveriehair
Dear Carol
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Reply from Reveriehair
Dear Jackie
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Two beautiful hair claws
Two beautiful hair claws! The quality is excellent. They are lightweight, so don’t drag on your hair and have excellent grip. I have long fine hair and a tender scalp if claws are heavy and prod into my scalp. These claws are so comfortable to wear, don’t slip out and look really lovely. I bought a beautiful blue one and chocolate - very happy with both!
19 June 2026
Unprompted review
Reply from Reveriehair
Dear Claire
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Very prompt delivery
Very prompt delivery. Berry hair clasp and green hair tie are great, look great in my hair and with the outfits I had in mind. Very pleased with my purchases.
27 May 2026
Reply from Reveriehair
Dear Ruth
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Fast efficient
26 May 2026
Reply from Reveriehair
Dear Miss Josephine
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Reply from Reveriehair
Dear Pip
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Reply from Reveriehair
Dear Susan
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products, we have noted your feedback regarding presentation and will work on it!
We are grateful for customers like you!
ReverieTeam
The hair clasp I ordered is lovely…
The hair clasp I ordered is lovely quality and holds my fine hair really well. My only criticism is that it took a while to arrive; so long as you’re not in a hurry that’s fine!
26 May 2026
Reply from Reveriehair
Dear Debbie
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products, just a little explanation, it took longer for the item to arrive as it was purchased on pre-order!
We are grateful for customers like you!
ReverieTeam
Reply from Reveriehair
Dear Sienna
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Prompt and efficient
Prompt and efficient. What else is there? The product is yet to show its talents
24 April 2026
Reply from Reveriehair
Dear Elaine
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
The hair clips are very pretty- packaging not adequate
The hair clips are very pretty. The packaging was not stable enough and two of the clips were bent. Customer service did not make it very easy to get a refund, but did refund me for the clips that were damaged.
9 February 2026
Reply from Reveriehair
Dear MA
Thank you for your feedback and for your kind words about our hair clips — we’re truly glad you found them beautiful.
We’re very sorry to hear that two of the clips arrived bent. We take packaging quality seriously, and your comment has already been shared with our team so we can further improve the protection during transit.
As soon as we received your message, we carefully reviewed the photos provided to understand the issue, and once the damage was confirmed, we immediately processed a refund for the affected items. Our intention is always to handle each case fairly and responsibly, while making sure we clearly understand the situation to resolve it properly.
We genuinely care about our customers’ experience and always aim to provide supportive and attentive service. Thank you again for bringing this to our attention — feedback like yours helps us improve.
With kind regards,
The ReverieHair Team
Beautiful and good quality hair…
Beautiful and good quality hair accessories, great as gift - in demand so slight delay in delivery but was quickly sorted.
2 February 2026
Unprompted review
Reply from Reveriehair
Dear Kim
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Reply from Reveriehair
Dear Kathy
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Reply from Reveriehair
Dear Geraldine
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Prompt service and good quality would…
Prompt service and good quality would re order
24 November 2025
Reply from Reveriehair
Dear Karen
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
What a great company
What a great company. Fantastic quality beautiful and useful products backed up by the best customer service I have ever experienced. Will definitely be using them again in the future.
28 November 2025
Unprompted review
Reply from Reveriehair
Dear Helen
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Look and feel great!
Absolutely love these hair grips. They’re obviously a little more expensive than standard ones BUT they’re so much more robust in addition to looking stunning. I’ve only had them for a few days but they’re much heavier than the plastic ones and the mechanism seems like it will last a good while. Beautiful designs too, I’m really pleased with them.
6 November 2025
Reply from Reveriehair
Dear Sarah
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
Reply from Reveriehair
Dear Gil
Thank you so much for taking the time to share your positive review! We are thrilled to hear that you liked our products!
We are grateful for customers like you!
ReverieTeam
It took several weeks to get my…
It took several weeks to get my hairband. I needed it the next week..so was useless to me !
21 October 2025
Reply from Reveriehair
We’re very sorry to hear that the timing didn’t meet your needs.
Your order was part of a pre-order, which is noted on the product page and at checkout. Pre-order pieces are handmade in small batches and generally take several weeks to be produced and fulfilled.
We completely understand how disappointing it is when an item arrives later than hoped, especially if it was needed for a specific occasion. If you’d like, we’d be happy to look into a solution for you — whether that’s an exchange, store credit, or another option that works better for you.
Please check your email our support team member reached out to you.
Best
ReverieTeam
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