Very smooth
Very smooth - I needed a quick turnaround and they were able to provide this. Kept in touch throughout to keep us updated.
18 September 2026
Unprompted review
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Company details
Written by the company
ReturnKits helps UK businesses solve one of the most overlooked parts of IT operations: getting company hardware back when an employee leaves, moves roles, or works remotely. What used to mean chasing former staff for a laptop, hoping they still have the box it came in, and crossing your fingers it turns up, ReturnKits turns into a simple, tracked, pre-paid process. When it's time to recover a device, we send a professional return kit straight to the employee's door, complete with protective packaging and a pre-printed shipping label. No printer needed, no guesswork about how to pack it safely. The employee seals it up, hands it to the courier, and that's it. Every step, from dispatch to delivery, is tracked and visible, so IT and HR teams always know exactly where a device is instead of relying on an inbox full of chase emails. Our goal is simple: make returning company equipment as easy as receiving it in the first place, so businesses spend less time chasing hardware and more time on the work that actually matters.
Contact info
United Kingdom
- support@returnkits.com
- returnkits.com
4.0
Great
4 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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10/10 service
10/10 service! I had such a great experience with ReturnKits. Ollie was so communicative throughout the whole process and kept me updated every step of the way. The delivery was incredibly quick and everything was so easy from start to finish. Would definitely recommend to other HR and IT teams.
14 October 2026
Unprompted review
Reply from RETURNKITS
Thank you so much, Ellie! It was a pleasure helping you get the laptop back. Keeping you updated at every step is exactly how we want every return to feel, so it's great to hear it came across. Really glad it was quick and easy from start to finish.
Incredible service
Incredible service. Personal communication with Ollie was unbelievably responsive accurate and helpful. Felt he was on it constantly and provided the reassurance that customers no doubt value ( I did ).. Highly recommend.
14 October 2026
Unprompted review
Reply from RETURNKITS
Thanks very much, Nick. Getting a device back can be a stressful job, so giving customers reassurance throughout is something we really care about. I'm glad it made a difference for you. Thanks for taking the time to leave a review, and we're here whenever you need us again.
First time using Returnkits and really…
First time using Returnkits and really impressed. Great communication throughout, friendly and professional service. Would definitely recommend!
23 September 2026
Unprompted review
Reply from RETURNKITS
Thanks, Ross! Great to hear your first return with us went smoothly. We really appreciate you taking the time to share your experience, and we'd be happy to help with the next one.
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