Returning Reviews 12

TrustScore 4.5 out of 5

4.4

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4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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Rated 5 out of 5 stars

Every Feature we needed (and more)

This is a community platform that has covered every feature that we had on our checklist. What we needed immediately and our roadmap for the next 12 months. The option to have our own desktop and mobile apps will save $$$. Great support and onboarding with everything we needed to get setup. Recommended

8 May 2023
Unprompted review
Rated 5 out of 5 stars

Impressed with Genesiv's Onboarding Experience and Responsive Support

I wanted to take a moment to share our experience with Genesiv so far, and I must say we are thoroughly impressed. The onboarding process has been smooth, and we are extremely satisfied with the support provided by Desmond, one of the Genesiv representatives.

Desmond has been instrumental in our journey with Genesiv. Whenever we reached out for assistance, he responded promptly and was eager to help. His responsiveness and willingness to address our queries and concerns have made us feel valued as customers.

We are particularly excited about the potential for new custom features that Genesiv plans to introduce. As we continue to develop and expand our network, we look forward to leveraging these features and exploring the various integrations and customizations offered by the platform. The Genesiv team seems dedicated to enhancing their product, which aligns perfectly with our own growth goals.

What impressed us even more was Desmond's openness to feedback. It's refreshing to work with a company that actively seeks input from its users. Knowing that our opinions are valued gives us confidence that Genesiv is committed to continuously improving and evolving their platform.

Considering the exceptional onboarding experience and the responsive support provided by Desmond, we have decided to support Genesiv with a full stack. We have high hopes for what the future holds in terms of features, integrations, and customizations, and we are confident that Genesiv will meet and exceed our expectations.

Overall, I would rate Genesiv with 5⭐️'s based on their outstanding responsiveness alone. We are excited to be a part of the Genesiv community and look forward to the journey ahead.

27 June 2023
Unprompted review
Rated 5 out of 5 stars

They have something really sAwesome Community builder, Even Better Supportpecial with…

They have something really special with this community builder and the improvements that they will make over time will make this the best site to manage and create a community on.

I am extremely impressed with their support and how on top they are of everything. I noticed a couple bugs and had some hiccups and after reaching out they fixed everything in a blink of an eye. Highly recommend.

24 June 2023
Unprompted review
Rated 5 out of 5 stars

The best, and more versatiles community membership tool.

Genesiv is an excellent software. This is one of the purchases that I will never regret on getting. I believe in the team and its future functions.

A few things that I liked are the complete white labeling capabilities that will make every audience that I have more engaged on my brand. A HUGE Plus factor to me is the embed function on channels. Though, the output is still buggy as of the posting of this review. Again, I believe in the team, that they have the capabilities of Genesiv becoming one of the most coveted platform in the world.

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Creating Worlds and Communities ...

I think with any product what makes it great is the fact that when something isn't "right" they listen and fix it. I have had a very good experience not just with the product itself, but with the support I have received when I needed help or something wasn't right. I have already recommended it to some people that I know that would love a customizable platform like this. I have had fun creating and customizing this to look and feel exactly like I want it for my community. I have no complaints, this company is growing and getting better.

20 June 2023
Unprompted review
Rated 5 out of 5 stars

I'm super happy to have found Genesiv…

I'm super happy to have found Genesiv to launch our community forum. They really thought of everything I was looking for and the total white-label approach makes me super happy.
A lot of features for the money and they appear to be rolling out new features and updates all along. Very responsive support which is very important for me.

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Great Support

Great Support. We've just started our journey with Genesiv and I can't wait to explore the collaboration opportunities further. Responsive team. Easy to use software. Recommended.

6 June 2023
Unprompted review
Rated 5 out of 5 stars

I love the forums service. Now I have my own space for my project.

I love the forums service. Interface is easy to use and I love the ability to brand my space better than the fb groups I was using.

I was either going with slack or a forum. I like the idea of being able to keep threads around for others to learn from when I need.

1 May 2023
Unprompted review
Returning logo

Reply from Returning

Hey JT! Thanks a bunch for the feedback! Yeah we're big on branding so if you ever have other suggestions on how we can help improve branding (we recently added custom fonts), let us know! Glad to have you using Genesiv!

Cheers,
Desmond

Rated 5 out of 5 stars

I'm looking forward to the future with Genesiv

For me, Genesiv is the best alternative to Discord because of the gamification function, where I encourage my members to communicate and compete more. Not all features are enabled yet, such as voice channels, but there are other good features like AI translation. Thanks to a roadmap I can already see the next features. The support is nice, fast and competent. The setup is easy thanks to good and numerous tutorials.

5 April 2023
Unprompted review
Returning logo

Reply from Returning

Thank you so much for your kind words! It really means a lot that someone finds us as a great alternative to Discord! We are big on the gamification functions - and design it to be as "white hat" as possible so that we encourage the good kind of gamification amongst members.

We'll continue adding tutorials so that you can get the best out of our platform! If you have any other suggestions, feel free to send it over to us and we'll see if we can add it into our roadmap. We're always listening to each and every one of our users! :)

Cheers,
Desmond

Rated 5 out of 5 stars

Very simple and easy to use

Very simple and easy to use. I love the integration with Wordpress and the more powerful moderation functionality.

7 May 2023
Unprompted review
Returning logo

Reply from Returning

Thanks Alex! Yeah be sure to get the most out of our Wordpress SSO plugin as it seamlessly syncs your users with your community. That way - you can actually have your Wordpress site as the main store front and then send people through to Genesiv for the community building aspect :)

Hope to see you around more! Let me know if you ever have any suggestions or feedback!

Cheers,
Desmond

Rated 5 out of 5 stars

Their team is very motivated and…

Their team is very motivated and engaged on building the ultimate discord killer with more and better features then discord and other common platforms. The gamification and customisation is great and I’m excited to build my community there

6 May 2023
Unprompted review
Returning logo

Reply from Returning

Thanks Kilian for the kind words! Yeah we're trying our best to build the ultimate Discord alternative haha - they still do have quite a number of superior features though. We do listen very closely to our users and the idea of having in-built gamification has been a big request (instead of using Discord bots) and the customisation (theme, font, custom domains, etc) was a big request too.

If you have other suggestions on how to better gamify and customize - let me know and I'll see how we could potentially add it into our roadmap!

Cheers,
Desmond

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