Jeff is such a great IT expert. He is professional and is particularly good at not making IT dinosaurs seem like IT dinosaurs. I recommend him to anyone who needs a trustworthy IT support person.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Geoff came to diagnose why my PC was not powering up despite a new power supply having been installed. We also discovered the internal hard drives were failing. Geoff diagnosed an intermittent fault w... See more
Geoff will always make himself available as soon as he can - often within hours of calling him. He is knowledgeable, polite, friendly, and his invoices don't induce too much of a shock. I have every... See more
Jeff arrived on time, and worked through all our issues competently, efficiently and effectively. He picked up on some issues we had not identified - and we will move to address those in due course.... See more
Company details
Written by the company
Mobile IT Services for all your home or business needs. We specialise in listening to your actual needs and suggesting solutions that match your business or personal computing demands and budget. We won't oversell you products that you don't need. We offer professional, timely service on-site or we can remotely access computer/s after our initial visit if you want ongoing support very quickly. With more than 25 years experience providing business computer support services and IT support, you will find we don’t offer band aid solutions – we want to get to the heart of the problem quickly and thoroughly, with as little computer downtime as possible. We accept most forms of payment, all our technicians carry mobile EFTPOS terminals.
Contact info
Canberra, Australia
- 02 6160 4454
- enquiry@retupmoc.com.au
- retupmoc.com.au
4.9
Excellent
168 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just as 5 stars indicate
Just as 5 stars indicate.
Excellent knowledge of field of expertise
Prompt, courteous,good listener
Good feedback detailing work performed and pending..
20 October 2017
Unprompted review
I found Jeff Stiff
I found Jeff Stiff, Retupmoc, to be very professional, knowledgeable, experienced, courteous, prompt (arrived at the stated time) and most importantly he solved my computer and internet problems. Fees were very reasonable, Would highly recommend Retupmoc to others.
1 September 2017
Unprompted review
wonderful service
Geoff was prompt. Called beforehand to confirm the time. Took the time to explain what he was doing without making you feel like an idiot but didn't waste any time. fees were very reasonable. I would be extremely happy to recommend this service to others.
15 August 2017
Unprompted review
The staff are nothing short of …
The staff are nothing short of excellent. I had nothing but trouble with my change-from-dial-up to my fibre-to-the home - and Jeff fixed it!
1 July 2017
Unprompted review
We found the service excellent in all …
We found the service excellent in all areas.
12 June 2017
Unprompted review
Over night service.is excellent
Over night service.is excellent. I can hardly keep up with them.
28 April 2017
Unprompted review
My experience with Retupmoc!
My experience with Retupmoc, and particularly with its representative with whom I have had to deal, has been 5 stars all the way.
Courtesy and patience shown in buckets, and I am not really very well up in the technology, but Jeff has been very patient, and walked me through the problems, without making me (and I am 85 years old!!) feel dumb or a pest.
Thank you for asking. Regards, Elva Banks.
7 April 2017
Unprompted review
Assessment of Retupmoc
Polite, on time, helpful, and very knowledgeable.
7 April 2017
Unprompted review
service
Retupmoc is excellent. 5 stars. Nothing is too difficult - the service is above and beyond and it is so good to be able to understand what he is saying. I would recommend Retupmoc to anyone.
25 March 2017
Unprompted review
I look forward to ongoing help from Jeff.
Extremely helpful. Patient and able to teach clearly. Very happy to have help in the home with our own computer set up.
17 March 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.