Jeff is such a great IT expert. He is professional and is particularly good at not making IT dinosaurs seem like IT dinosaurs. I recommend him to anyone who needs a trustworthy IT support person.
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See what reviewers are saying
Geoff came to diagnose why my PC was not powering up despite a new power supply having been installed. We also discovered the internal hard drives were failing. Geoff diagnosed an intermittent fault w... See more
Geoff will always make himself available as soon as he can - often within hours of calling him. He is knowledgeable, polite, friendly, and his invoices don't induce too much of a shock. I have every... See more
Jeff arrived on time, and worked through all our issues competently, efficiently and effectively. He picked up on some issues we had not identified - and we will move to address those in due course.... See more
Company details
Written by the company
Mobile IT Services for all your home or business needs. We specialise in listening to your actual needs and suggesting solutions that match your business or personal computing demands and budget. We won't oversell you products that you don't need. We offer professional, timely service on-site or we can remotely access computer/s after our initial visit if you want ongoing support very quickly. With more than 25 years experience providing business computer support services and IT support, you will find we don’t offer band aid solutions – we want to get to the heart of the problem quickly and thoroughly, with as little computer downtime as possible. We accept most forms of payment, all our technicians carry mobile EFTPOS terminals.
Contact info
Canberra, Australia
- 02 6160 4454
- enquiry@retupmoc.com.au
- retupmoc.com.au
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Great service and good value.
Always on time and fixed the problem by…
Always on time and fixed the problem by doing an in depth process
Jeff is very helpful
I purchased Threatdown from MalwareBytes. Jeff is very helpful and explains the product well. Jeff went out of his way to help me uninstall my previous cyber security product when I was unsure of what to do.
You are not on your own.
It is so nice to know someone is taking note of subscriptions as I was having problems renewing my security. It took no time at all for Jeff to walk me through the process. Thanks Jeff
The service was excellent
The service was excellent, without delay and problem solved very quickly and professionally.
I have no hesitation in recommending this company for computer service.
efficient very knowledgeable and friendly
Jeff has been servicing my computer needs for eight years
Five star service.
Five star service.
My ‘helper’ was knowledgeable, helpful in the extreme, and sensitive to the difficulties I had experienced with an underperforming internet provider.
The support offered was palpable!!
Jeff Stiff - Exemplary
Jeff Stiff provided a personal, yet highly professional service. He was impressively competent in sorting out IT issues which were of concern to me.
He did that on a one on one relationship and highly considerate of my confident use of a personal computer, but had limited understanding of how to sort out untoward issues. Availability has been excellent and charge rates are quite reasonable.
I have provided the village manager with a positive report on Jeff's recent attendance at my villa and that I would recommend Jeff to other village residents. seeking an answer to an IT issue of concern.
Excellence in ICT
Very happy with the professional service provided and will continue recommend Retupmoc to my friends.
Jeff arrived on time
Jeff arrived on time, and worked through all our issues competently, efficiently and effectively. He picked up on some issues we had not identified - and we will move to address those in due course. Very satisfied with the service. Very reasonable hourly rate as well. Thanks
I was without internet for about 5…
I was without internet for about 5 days. I phoned Jeff who willingly tried to talk me through a solution. I was not IT enough to understand. As soon as Jeff was available to come to my place he did, and within a couple of minutes, my PC was back on service. Excellent service and I would recommend him highly
Thank you Jeff
Thank you Jeff. As always, you sorted things out for me. Appreciated your help.
Jeff was great
Jeff was great. I was guven good information, a new computer that should be easily updated as required and some fine discussion.
Security Update. Prompt, efficient, friendly service.
Prompt, efficient, friendly service. Nothing is too much trouble whether it be a small or large job.
Knew what he was doing
Knew what he was doing - made sure he did what I needed, and explained why. Did not rush - and excellent price
Excellent help I could understand
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