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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers are extremely satisfied with the product, highlighting its excellent quality and robust build, often noting the metal construction over plastic. Many appreciate the vast selection of games and consoles, finding it to be the ultimate retro gaming experience with an impressive number of titles. The user experience is consistently praised for being easy to use, plug-and-play, and well-designed, making it accessible even for those less tech-savvy. Reviewers also frequently commend the exceptional customer service, describing it as amazing, helpful, and responsive. People also feel that the product offers great value for money, considering the quality and extensive entertainment it provides. While some customers mentioned that the supplied controller could be improved for precision or battery type, this was generally seen as a minor issue that doesn't detract from the overall positive experience. A few users also noted occasional minor graphical imperfections or slowdowns in some newer console emulations, but these were not considered game-breaking and did not significantly impact their enjoyment.

What people talk about most

Product

Consumers express high satisfaction with the product, often describing it as an "awesome bit of kit" and the... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and user-friendly interface.... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the outstanding and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the... See more

Value for money

People report positive experiences with value for money. Many consumers feel the product is worth the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 'Retroboss' arrived quickly, and whereas it is more expensive that other similar products, I think it's money well spent; the unit is robust (metal, not plastic), with all cables and works wonderfu... See more

Company replied

Rated 5 out of 5 stars

I'd bought a Time Machine retro games console a couple of years ago and really enjoyed it but loads of games where missing from what would be my ideal list. When I went through the list of games on th... See more

Company replied

Rated 5 out of 5 stars

Arrived promptly with Royal Mail. Nicely packaged, everything in it’s own bag/box, foam supports for the controller sticks. I ordered all of it, all present and correct, including HDMI cable and batte... See more

Company replied

Rated 5 out of 5 stars

This is the ultimate retro gaming console, with just about every game and system you can think of and then some! Customer service is simply amazing and I can now play Marble Madness with a trackba... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Retro Gaming consoles and handheld devices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

275 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

A brilliant piece of kit

Ordered the Level 4 machine, the delivery time was excellent - arrived within 48 hours. The console itself is superb, booted up straight away with no issues and within seconds I had access to an unbelievable library of games. Everything that I've tried so far has worked perfectly. Highly recommend Retropia & their consoles.

9 February 2022
Unprompted review
Rated 5 out of 5 stars

I purchased my Level 3 to Level 4…

I purchased my Level 3 to Level 4 upgrade on friday and received it on Monday,super fast delivery,Hooked it up straight away and it didnt disappoint,was playing it nearly all of last night :-)
excellent service!!

1 February 2022
Unprompted review
Rated 5 out of 5 stars

Received my Level 3 today

Received my Level 3 today. All boxed nicely. I was told 3-5 working days. It arrived in just 36 hours.
I contacted Retropia with questions before I ordered as I have a retropie machine from another company that i ordered a few years back. It's barely been used as very few Amiga games worked (which was what i wanted most). All of my questions were answered really quickly.
Piece of cake to set up. Every game I've tried works amazingly including the Amiga games. The controller works great with games like Sensible Soccer. N64 and Dreamcast games run great too.
Super impressed especially as I cheekily asked for a few games to be added and they have been!
Great customer service and a great little machine filled with nostalgia.

20 January 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, very fast delivery and the product is absolutely spot on. Price is very good for a handheld console which plays all my retro favourites including N64, PS1 and even Amiga classics such as championship manager and kick off 2.

Overall the service has been faultless.

16 January 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant!!

Got this before X-mas and should’ve left a review sooner. Went for the stage 3 with wireless controllers, keyboard and mouse. Absolutely brilliant. Any questions / queries dealt with with quickly. Quality item and ongoing customer service thanks.

13 January 2022
Unprompted review
Rated 5 out of 5 stars

After being ripped off by another…

After being ripped off by another company that I managed to get my money back from, I was wary, but the trust pilot scores and reviews put me at ease, and ordered, came in quick time and is a great quality unit.
Very happy and can whole heartedly recommend them.

26 December 2021
Unprompted review
Rated 5 out of 5 stars

Beyond my expectations

Beyond my expectations, I ordered on the Friday and received on the Monday.
In my eyes that’s one of the best and fastest I’ve ever had.
Quality of the product is once again beyond my expectations and one of the nostalgic items.
All the games I could ask for and then some.. Truly made the 10-12 year old inside of me a very happy boy
Perfect for millennials past gaming
Thank you Retropia, it won’t be the last I buy from you!

20 December 2021
Unprompted review
Rated 5 out of 5 stars

Always a good experience :o)

This is the second time I've bought from Retropia and both times have been a 5/5 experience. They offer a wide range of retro gaming products for a good price. They are also easy to contact with technical advice.

10 November 2021
Unprompted review
Rated 5 out of 5 stars

Handhelds

100% recommended. Bought a similar system a few years back from a different company but it simply didn’t work like it should have. This really does, it’s just like playing the originals. So if you want to play all the games from the past get one

26 October 2021
Unprompted review
Rated 5 out of 5 stars

Recently purchased a level 4

Recently purchased a level 4. Took Me a little getting used to at first with certain control set ups. Then I figured out how to adjust set ups for certain consoles by holding home button and x usually works on most consoles and the r trigger on psp .

You can also adjust frame rates if a certain game is not running 100 %. I've only had to do this on 2 psp titles and 1 dreamcast title. Every othe game plays spot on. It's amazing to think you have access to 33368 games on such a little device. Can't recommend this product enough. Retropia are on hand via fb messenger to assist with any questions you may need help with . Top product, top service . Top nostalgia

13 October 2021
Unprompted review
Rated 4 out of 5 stars

Retropia Level 3 Console

The huge amount of games from so many systems make it an ideal choice if you prefer games from the past or are looking to jump into a world of gaming that happened before your time. Despite some of the older systems like Commodore 64 and Apple 2 working slightly differently, its been made to feel pretty accessible.

Haven't come across any games on the devise that didn't function properly, but there are some issues with the loading screens and cut scenes on some of the PlayStation titles. Grand Theft Auto and Tomb Raider for example. Although the in-game play worked perfectly fine

I probably will consider going up to Level 4

23 September 2021
Unprompted review
Rated 5 out of 5 stars

Best on the market!🎮

A brilliant console, only had it a few weeks and it’s been so much fun already! Highly recommended to anyone who enjoys old school gaming experiences.

Still can’t believe they have so many games on one small console!

Also a great support team if you unsure of anything a quick email and they straight back to you with answers!

Keep up the good work!

Silvio.

20 September 2021
Unprompted review
Rated 5 out of 5 stars

Great

I ordered the 351p handheld and the PS1 card, it was shipped promptly and it arrived a day or two earlier than expected. The device came exactly as described, all set up and ready to play. I've had it a few weeks now and it's great, no issues whatsoever. Definitely recommend Retropia to anyone looking for a retro gaming system

11 September 2021
Unprompted review

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