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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the straightforward ordering process, fast delivery, and well-packed products that arrive in first-class condition. Many appreciate the fantastic range of retro products and the high quality of items, which work as expected and help them complete their projects. However, some customers have experienced issues with product descriptions not specifying the version of certain items, leading to uncertainty about what they will receive. A few also mentioned delays in receiving their orders, with one customer noting a significant wait time and a lack of clarity regarding the specific product version they would get.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speed of delivery,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the fast and diligent service,... See more

Product

Consumers generally express satisfaction with the products, highlighting their quality and functionality.... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the straightforward... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the products, describing them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service again from Retro Lemon. They have a fantastic range of retro products and they're my first stop in the UK for upgrades and accessories. Really straightforward ordering process, quick del... See more

Rated 5 out of 5 stars

As usual, fantastic service from RetroLemon. Ordered a new membrane for my 130XE. Part arrived very quickly as usual, within two days and fitted the machine perfectly. Fantastic thats it up and runnin... See more

Rated 5 out of 5 stars

Excellent service as always from Retro Lemon. You know when you order from them, it will be a quality made product, with excellent customer service. Wouldn't go anywhere else for Commodore or Atari... See more

Rated 5 out of 5 stars

This company never disappoints, great service, all knowledgeable about all things Atari. And if they are not able to help, most times they can point you to someone who can. Great team, Great service,... See more


Company details

  1. Computer and Accessories Store

Written by the company

Retro Lemon is an UK based website selling expansions, upgrades and accessories for vintage computers. We are exclusive UK distributor of Lotharek.pl.


Contact info

4.9

Excellent

TrustScore 5 out of 5

506 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Really good company

Really good company, great rate products in the UK, but they don't play on that demand with over inflated prices or bad CS. Really great experience, Jakub very friendly, efficient and quick service. A****

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service and products.

Have purchased from Retro Lemon in the past and all I can say is that the service provided is excellent. I don’t know of any retailers that have these sort of gaming related products in the UK and at these prices. No issues or problems ordering what I needed.

Product arrived very well packaged and the delivery time was fast with tracking provided. Will use again in the future.

9 December 2024
Rated 5 out of 5 stars

Hydra2 Heads

I haven't had chance to test my Hydra2 extension head yet, but the service received so far has been great. If the extension board works as well as the main unit then it will be excellent!

We had a delivery issue with Royal Mail, but Retro Lemon sorted it all out so that I got the goods promptly.

Thank you and I will order again in the future!

2 December 2024

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