Retrokickzz Reviews 58

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like jerseys feel nice, have clean stitching, and feature sharp, well-done badges and details. Many people also highlight the excellent pricing, finding the products to be a great value. However, some people were dissatisfied with the delivery service, mentioning long shipping times and, in some cases, a lack of tracking updates. A few other people also felt that the product received was not what they ordered, citing incorrect items, missing features like badges or sponsors, or issues with sizing and fabric quality.

What people talk about most

Product

People report ambiguous experiences with product quality and order fulfillment. While many customers praise... See more

Quality

Customers had positive experiences with quality, consistently praising the material, stitching, and overall... See more

Order

Clients share ambiguous opinions on order experiences. Many customers praise the quality of items received... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise fast delivery, with some... See more

Price

Customers consistently note positive experiences with price. Many reviewers praise the amazing quality for... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered on the 10th of July and it arrived at the 30th of July which is exactly 20 days as listed. The quality is amazing and the shirt fits me perfectly.i would definitely purchase from this site a... See more

Rated 4 out of 5 stars

Supergood quality, especially for the price. The only bad thing is the shipping. It took quite long time. For me it took a month. But it was worth the wait. Definitely recommend buying 😁😁

Company replied

Rated 4 out of 5 stars

I ordered a jersey 36 days ago and it came today, but the quality is amazing, it’s like in the picture, and if i asked the customer service, they always answered.

Company replied

Rated 4 out of 5 stars

Really good service, i actually received my order too (only downside is that it takes a painfully long time to ship)

Rated 4 out of 5 stars

I bought 4 jerseys 1 for free and the quality is awsome but the delivery was 3 weeks Or maybe a month I’m not sure but it was a great experience

Rated 4 out of 5 stars

The delivery time was very long, but kinda worth it. It would have been fully worth it if I got the badges on the sleeve that I was supposed to get. Aside from that the jerseys was very nice.

Rated 1 out of 5 stars

I ordered 4 jerseys and a jacket with retro kickzz. 3 jerseys arrived in great condition however, the Marseille jersey arrived with no sponsor and the jacket never arrived. After multiple emails retro... See more

Rated 1 out of 5 stars

I received the wrong shirt, and the other shirt I received was correct however material was itchy, jagged and overall poor quality. I had emailed them about receiving the wrong shirt but received... See more

Rated 1 out of 5 stars

Have been sending emails in relation to an order of 4 jerseys and a jacket. 3 jerseys arrived in great condition, however 1 arrived with no sponsor and the jacket never arrived. Retrokickzz “discussed... See more

Company replied

Rated 1 out of 5 stars

I ordered the Inter Milan 25/26 home shirt and paid extra for the player name Dumfries with number 22, as well as the Serie A badge. The shirt itself is good quality and looks great. A bit disap... See more

Company replied

Rated 1 out of 5 stars

I ordered 4 shirts begin of July. After 3 weeks I get the notification that DHL delivered my package. That was not the case. Since then it has been a horrible fight with terrible contact with the co... See more

Rated 1 out of 5 stars

Scammers. Don’t buy anything them, dropshipping, they don’t have the products, it will take 1month to arrive. Sent me a tshirt with poor fabric and different from what they advertised. They will take... See more

Rated 1 out of 5 stars

Ordered 2 items on the 15th July and it is now the 15th August. Nothing. Have sent them an email looking for update. Nothing. Their supposed tracking shows my items haven’t left Shanghai. I’m furious.... See more

Rated 5 out of 5 stars

i will be honest I didnt expect much when I ordered these but they surprised me in a really good way The Benfica and AC Milan shirts arrived way quicker than I thought they would which alre... See more

Company replied

Rated 5 out of 5 stars

second time ordering from this place, ordered 4 shirts last time and they were brilliant so couldn’t pass up another opportunity to buy again. just received an order of 8 shirts and with their amazing... See more

Rated 5 out of 5 stars

So, i ordered from their website and the quality was amazing! Authentic kits for really low price. The delivery was a little slow but it was really worth the wait and it exceeded my expectations by a... See more

Rated 5 out of 5 stars

Me and my friends bought jerseys from this site.They all came perfect like the images and the shipping was very good overall experience was amazing i do recommend buying from this site you won't be di... See more

Rated 5 out of 5 stars

Great quality and fantastic price. The Instagram admin is kind and always ready to answer your questions. I suggest to everyone this site to get football shirts

Rated 5 out of 5 stars

My order took long, but it was worth it. I ordered 5 shirts and they are all really good quality for €20, the size is perfect and the name and number is the exact same. The instagram admin helps you w... See more

Company replied

Rated 5 out of 5 stars

My friend told me about this shop. So I ordered a 3+1 pack, meanwhile the website got down. I reached out to the support and they kindly replied, I even got my jerseys a lot before the estimated arriv... See more

Rated 5 out of 5 stars

Great quality shirts, very helpful service as well. Will definitely be buying some more tops again from these

Rated 5 out of 5 stars

The jersey was really good and all the patches were great. The jersey come at the time that it was programmed. They answered all my questions at instagram . Great service and I will buy again for sure... See more

Rated 5 out of 5 stars

Great service as always my number one jersey retailer love their kits and fast delivery

Company replied

Rated 5 out of 5 stars

Ordered 2 shirts, Great quality and they got delivered in 9 days so just great service

Company replied

Rated 5 out of 5 stars

This is the second time I’ve ordered from this site, and once again, the product arrived in perfect condition! I highly recommend them!

Company replied

Rated 5 out of 5 stars

Very good t-shirts. I had to wait a little longer for delivery because I live in Europe but it was worth the wait.

Rated 5 out of 5 stars

Very good quality, i love the jerseys i will buy again from them !!! The quality end the price are very good!!! Thank you

Rated 2 out of 5 stars

Ordered on 18 July , no confirmation email nothing from them at all thinking it’s a scam over 2 weeks and no communication what’s so ever will never be ordering off this site again ! don’t be fooled b... See more

Company replied

Rated 2 out of 5 stars

ordered on the 29th of July and still haven't shipped i send a email asking whether it had been lost but there was no response is this usual?

Company replied

Rated 2 out of 5 stars

I ordered a month ago and it finally arrived. I ordered a 2xl size but the shirt it's too tight (like an L-M size) and it even has an error in the badge. Bad quality

Company replied

Rated 2 out of 5 stars

Hi guys, I ordered a Barcelona shirt the 27. July and it still has not come and they have not replied on my e-mails or anything Can you please help

Company replied

Rated 2 out of 5 stars

Disappointed. Waited ages for my shirt to arrive. It’s really small for a large. Shirt is really itchy and the sponsor on the front looks cheap and nasty.

Company replied

Rated 2 out of 5 stars

Took over 3 weeks to arrive when they said max 10-15 days and also sent me 2 wrong shirts on top of that

Company replied



Contact info

3.7

Average

TrustScore 3.5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 65% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing company!

So, i ordered from their website and the quality was amazing! Authentic kits for really low price.
The delivery was a little slow but it was really worth the wait and it exceeded my expectations by a lot! I have already placed another order! Looking forward to arrive!

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Really good website

My order took long, but it was worth it. I ordered 5 shirts and they are all really good quality for €20, the size is perfect and the name and number is the exact same. The instagram admin helps you with questions and solutions. The only bad thing is that the shipping takes long but the shirts make up for it.

10 August 2025
Unprompted review
Retrokickzz logo

Reply from Retrokickzz

Thank you! ☺️

Rated 2 out of 5 stars

Hi guys

Hi guys, I ordered a Barcelona shirt the 27. July and it still has not come and they have not replied on my e-mails or anything Can you please help

27 July 2025
Unprompted review
Retrokickzz logo

Reply from Retrokickzz

Hi! So sorry for the trouble. It’s possible the email address was entered incorrectly. Could you please send us a DM on Instagram (@retrokickzz_)? We’ll make sure to get this sorted for you right away.

Rated 1 out of 5 stars

Scam/Dropshipping

Scammers. Don’t buy anything them, dropshipping, they don’t have the products, it will take 1month to arrive. Sent me a tshirt with poor fabric and different from what they advertised. They will take forever to answer, CS is only one guy that doesn’t know how to speak English. Also, even if it’s their fault, they will say that you need to pay for return. Don’t take from me, look at all the comments here. I bet their answer to my comment will be: ‘That doesn’t look right’.

5 August 2025
Unprompted review
Rated 2 out of 5 stars

?????

Took over 3 weeks to arrive when they said max 10-15 days and also sent me 2 wrong shirts on top of that

6 August 2025
Unprompted review
Retrokickzz logo

Reply from Retrokickzz

Hey! It’s definitely not supposed to take this long – we’re in the middle of a big sale right now which caused some unexpected delays.
Please send us a DM on Instagram (@retrokickzz_) about the jerseys and we’ll sort it out for you right away!

Rated 1 out of 5 stars

100% scam,ordered 21st july,tracking…

100% scam,ordered 21st july,tracking no. Is bogus ,no reply from customer service ...stay away

21 July 2025
Unprompted review
Retrokickzz logo

Reply from Retrokickzz

Hi! This definitely doesn’t sound normal – there’s clearly something wrong here, and we want to make it right.
Please DM us on Instagram at @retrokickzz_ right away so we can sort this out for you.
We always aim for 100% satisfaction and never leave legit customers hanging. Let’s fix this together!

Rated 1 out of 5 stars

Shitty website

Waited since 2 july, havent eaven reached my country, this is a scam stay away🤣

2 July 2025
Unprompted review
Retrokickzz logo

Reply from Retrokickzz

Huh, that definitely shouldn’t be the case. Something must be going wrong here — can you please DM us on Instagram @retrokickzz_ so we can check what’s going on? We’ll get this sorted for you right away.

Rated 2 out of 5 stars

Ordered on 18 July

Ordered on 18 July , no confirmation email nothing from them at all thinking it’s a scam over 2 weeks and no communication what’s so ever will never be ordering off this site again ! don’t be fooled by these fake reviews on this site again!!!!!! SCAM ALERT

3 August 2025
Unprompted review
Retrokickzz logo

Reply from Retrokickzz

That doesn’t sound right at all. Our email system is active 24/7 — could you please double-check if your message was sent to the correct address? Also, feel free to DM us on Instagram @retrokickzz_ so we can look into this immediately.

You placed your order on 18 July, and our estimated delivery time is around 16 days, so your order is still within that window.

We totally understand your concern, and we’re here to help — just send us a quick message on Instagram so we can fix this.

Rated 2 out of 5 stars

ordered on the 29th of July and still…

ordered on the 29th of July and still haven't shipped i send a email asking whether it had been lost but there was no response is this usual?

3 August 2025
Unprompted review
Retrokickzz logo

Reply from Retrokickzz

Hi! That doesn’t sound right at all. Please double-check the email address you used — sometimes messages don’t come through. Even better: feel free to send us a quick DM on Instagram @retrokickzz_ so we can sort this out for you right away. We’re here to help! 💬

Rated 4 out of 5 stars

Quality amazing

Quality amazing, they were very nice and answered super fast, only downside was that it took kinda long to get it but it was worth the wait

2 August 2025
Unprompted review
Retrokickzz logo

Reply from Retrokickzz

Thanks so much Melik! Glad to hear you loved the quality 🙌
Shipping normally takes a maximum of 2 weeks, so feel free to DM us on Instagram @retrokickzz — we’ll happily check what caused the delay and make sure everything’s on track next time! 📦

Rated 5 out of 5 stars

Good t-shirts

Very good t-shirts. I had to wait a little longer for delivery because I live in Europe but it was worth the wait.

31 July 2025
Unprompted review
Rated 2 out of 5 stars

Disappointed

Disappointed. Waited ages for my shirt to arrive. It’s really small for a large. Shirt is really itchy and the sponsor on the front looks cheap and nasty.

29 July 2025
Unprompted review
Retrokickzz logo

Reply from Retrokickzz

That’s definitely not what we want to hear. Sorry about that, Rhys. Please DM us on Instagram @retrokickzz — we’ll sort this out for you and send a new shirt your way. 👕💬

Rated 1 out of 5 stars

I ordered the Inter Milan 25/26 home…

I ordered the Inter Milan 25/26 home shirt and paid extra for the player name Dumfries with number 22, as well as the Serie A badge. The shirt itself is good quality and looks great. A bit disappointing considering the extra cost, but overall the shirt is fine.
Because I did not get the badge and the playername + number

Update :
I was contacted by a seller on Instagram who promised me a new Inter Milan shirt with all the printing included. The condition was that I had to pay for shipping and buy two pairs of football socks first. I agreed and paid, and I only received the socks. After that, the seller stopped responding to my messages and I never received the shirt.
I believe I have been scammed. I still have all the proof, including screenshots of our chat, payment confirmation, and the seller’s profile.

23 July 2025
Unprompted review
Retrokickzz logo

Reply from Retrokickzz

Hey Timo,
Thanks for your message and sorry to hear that your order didn’t arrive exactly as expected — that’s definitely not how it should be. 😓
We want to make this right for you.

Could you please send us your order number via DM? That way we can look it up right away and fix it for you.
We’ve got your back — we’ll make sure you’re helped properly. 💙

Team RetroKickzz

Rated 4 out of 5 stars

Supergood quality

Supergood quality, especially for the price. The only bad thing is the shipping. It took quite long time. For me it took a month. But it was worth the wait. Definitely recommend buying 😁😁

15 July 2025
Unprompted review
Retrokickzz logo

Reply from Retrokickzz

Hey Hugo,
Thanks a lot for your kind words — we’re really happy to hear you’re impressed with the quality, especially for that price! 🙌

About the shipping: we totally get that a month feels long. We checked your name in our system and saw that we had to resend your order due to an address issue, which caused the delay — sorry about that!
Glad to hear it was worth the wait in the end. 😄 Thanks again for recommending us!

Team RetroKickzz

Rated 5 out of 5 stars

Trusted

My shirts arrived after 10 days!! The quality is great for this price.

10 July 2025
Unprompted review
Retrokickzz logo

Reply from Retrokickzz

Hey Brandon,
Thanks so much! We’re glad to hear your shirts arrived quickly and that you’re happy with the quality — especially at this price 🔥
Appreciate the support!

Team RetroKickzz

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