Retro-Stage.de Reviews 349

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am very happy with my experience at Retro Stage. The swimsuits are absolutely beautiful, well-made, and look exactly like the pictures. I especially love the vintage-inspired designs and how flatt... See more

Company replied

Rated 5 out of 5 stars

The designs are super cute and very comfortable to wear. The size varies a little bit depending on the cut which is why I requested to change one of my pieces to a different size. Mona from the custom... See more

Company replied

Rated 5 out of 5 stars

I am very satisfied with Retrostage. I ordered several items from them, and they look great. I had a minor issue with one bikini, but customer service (thanks so much, Mona!) helped me immediately an... See more

Company replied

Rated 1 out of 5 stars

DO NOT BUY THERE. I ordered from Germany and want to return the items. They were extremely shady about the entire process. Would not reveal the return address before they offered several „remedies“ t... See more

Company replied

Company details


Contact info

4.2

Great

TrustScore 4 out of 5

349 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Okay for the price

Had bought the dress for a theme party and for the occasion it was perfectly adequate. Color and cut are nice in itself, but you should allow enough time for ironing, as it creases very easily.
What is always difficult with the color are sweat stains, these are quickly visible. On the whole it is a good option for those who do not want to pay 200 euros.

12 March 2019
Unprompted review
Rated 5 out of 5 stars

This dress has been very suitable for…

This dress has been very suitable for our Christmas party in festive wardrobe. The petticoat has given the finishing touches. The fact that I do not like to show my cleavages was the neckline quite generous. Everything was perfect with a brooch. I'll see this with a few stitches until the next one.

11 March 2019
Unprompted review
Rated 4 out of 5 stars

Very good quality

The dress is just great, very nice, solid fabric, but still somewhat stretchy (rather a bit like a thin stretch jeans, no super stretchy jersey or something) and fits me in S like a glove. Since I usually wear M (size 38), I ordered it first in M and there it has slipped, so it is probably something big. The color is really great. Absolutely recommended for the price!The dress is just great, very nice, solid fabric, but still somewhat stretchy (rather a bit like a thin stretch jeans, no super stretchy jersey or something) and fits me in S like a glove. Since I usually wear M (size 38), I ordered it first in M and there it has slipped, so it is probably something big. The color is really great. Absolutely recommended for the price!

8 March 2019
Unprompted review
Rated 4 out of 5 stars

Always in love with the shopping

Always in love with the shopping
experience at Retro-Stage.de. In their retail stores as well online. My dress is retro and cheap. The dresses didn't come very quickly ( it took 2 week). It's a bit big for me.

7 March 2019
Unprompted review
Rated 1 out of 5 stars

My time with RetroStage has been a…NIGHTMARE

My time with RetroStage has been a horrible experience. My dress arrived wrinkled and completely too large, even though I based my purhsase off of the specific sizing chart measurements. By the chart, I should have been a M or maybe even a L in some areas, but when I put on the M, it hung off of me, and it was obvious that I needed a S or even an XS in parts. That’s a HUGE difference. When I went to return the product, I was met with rude, resistant, and delayed customer service. I had to email twice each time to get a response, and sassy smily faces made me feel like I was being attacked. They even suggested I just keep the oversized dress to give to someone else! The insolence! The also were resistant to post my negative reviews––which is illegal, as you can see (Consumer Review Fairness Act of 2016, Public Law No: 114-258 (12/14/2016)).

The dress itself could have been better, but the customer service? The customer service needs a full reconstruction.

17 February 2019
Unprompted review
Retro-Stage.de logo

Reply from Retro-Stage.de

Hallo Averie, das Größenproblem tut mir sehr leid. Jeder Körper ist anders, daher ist er möglicherweise nicht für Sie geeignet.
In Bezug auf die von Ihnen gewünschte Rücksendung geben wir Ihnen lediglich einen Vorschlag, die Ware zu behalten.
Es tut uns leid, es bringt Ihnen ein unglückliches Kundenserviceerlebnis.

Rated 1 out of 5 stars

I had a very bad experience

I had a very bad experience. I never received my order and I have been chasing my refund for over a month, now.
In this period, the communication with retro-stage was very difficult and the customer service appeared to be generally very unhelpful.

18 January 2019
Unprompted review
Retro-Stage.de logo

Reply from Retro-Stage.de

Hallo Natalie
Für Sie geprüft, wir haben Sie bereits zurückerstattet und waren erfolgreich. Haben Sie keine E-Mail erhalten, dass die Rückerstattung erfolgreich war? können Sie Ihr Konto bequem überprüfen, um zu sehen, ob es erhalten wird?

Rated 5 out of 5 stars

I'm in love!

I'm in love !!!! In my new dress !!! Nice shape! Nice quality !!! I wish you would do it in black too! I would buy it immediately !!

10 December 2018
Unprompted review
Show reviews in all languages. (349 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look