Retell AI Reviews 816

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 739 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use, highlighting that it simplifies the creation of AI voice agents, even for non-technical users, making complex tasks accessible and intuitive. Many people appreciate the seamless functionality and stability of the service, noting its reliability and consistent performance over time. The product is frequently updated with functional improvements, and users are impressed by the natural, human-like quality of the AI voices and the powerful customization options available. However, some customers also noted that while the platform is powerful, it might not be beginner-friendly and requires some effort to master, especially for those new to building AI voice agents.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and intuitive... See more

Artificial intelligence

Reviewers highlight positive aspects of artificial intelligence, describing the system as incredibly... See more

Service

People report positive experiences with service, highlighting its reliability, uptime, and efficiency in... See more

Website

Customers had positive experiences with the website, praising its user-friendliness and ease of navigation... See more

Product

Customers consistently note positive experiences with the product, praising its features and overall quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Retellai is the best. literraly just type what you want the agent to do and the ai build the agent for you. The agent conversational skills are impeccable, could easily pass for a human. More latitu... See more

Rated 5 out of 5 stars

I'm a tech guy - complicated systems don't usually faze me. But I've been genuinely stumped by how some AI voice platforms overcomplicate their setup to the point of absurdity. Retell is the complete... See more

Rated 5 out of 5 stars

Retell has been my first choice for me and my voice AI clients. Where Retell really stands out compared to other providers is the reliability and uptime. In my opinion, Retell has the best user ex... See more

Rated 5 out of 5 stars

I've been using the GHL AI voice agent and there is no comparison. T'm thoroughly impressed with Retell's product and I will use it going forward. The voices are all so human-like that I can't tell th... See more


Company details

  1. Software Company

Written by the company

Platform for creating AI phone agents. Discover the new way to build, test, deploy, and monitor production-ready AI voice agents at scale.


Contact info

4.9

Excellent

TrustScore 5 out of 5

816 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy to use and convenient

Easy to use and convenient
Very easy to create and deploy both chat and call integrated ai agents that can literally help with any everyday scenario. very easy to use and share with others. overall 5/5 quality product!

20 January 2026
Rated 5 out of 5 stars

I am loving the ability to build voice…

I am loving the ability to build voice agents for my clients. The site is very easy to use once you figure it out and develop a consistent prompt to get everything you need out of your agent. My only issue is getting the time and date correct. My agents have had a hard time when asked about current date and time.

2 February 2026
Rated 5 out of 5 stars

Retell AI has been a game-changer for…

Retell AI has been a game-changer for our operation.

The Conversation Flow builder is powerful and practical. It lets you design real call logic with clean transitions, clear guardrails, and predictable outcomes, while still sounding natural. The function calling is where Retell really separates itself—webhooks and tools plug in smoothly, so the agent can capture leads, confirm details, book appointments, and trigger follow-ups without the experience feeling clunky or robotic.

Call quality is strong, and the platform is built for teams that care about performance, compliance, and scale. We’ve been able to standardize our intake, reduce missed calls, and create a consistent customer experience across English and Spanish.

If you want a serious voice AI platform that can handle real business workflows, not just demos, Retell AI delivers.

12 December 2025
Rated 5 out of 5 stars

This is the easiest and most powerful voice AI solution…

This is the easiest voice AI solution to configure and test that I have seen. The developer interface is amazing. The ability to build with just a single prompt or a workflow makes this a very powerful AI builder. I've been working on the contact management and CTI space for over 25 years and this technology is a game changer for contact centers large and small.

3 January 2026
Rated 5 out of 5 stars

The integration was straightforward and fast

We are very happy with Retell AI. The integration was straightforward and fast, even into an existing setup, which saved us a lot of time. The voice quality is excellent and sounds natural, making conversations feel smooth and professional.

The platform is intuitive to use, well documented, and flexible enough to adapt to different use cases. Overall, Retell AI delivers exactly what we were looking for: reliable performance, high-quality speech, and an easy integration process.

Highly recommended for anyone looking for a solid AI voice solution.

2 February 2026

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