Easy to use and very professional templates, though the excessive AI "help" was a pain to remove and untangle the bits the app kept trying to make "better" with AI. Everyone's resumes look like they'r... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Resume Genius was easy to use! Creative, helpful and tune with what I was trying to communicate to prospective employers. I used the service within trial period and then cancelled. This process was... See more
Company replied
I’ve had a great experience with Resume Genius. It’s easy to use, guides you through each section, and makes creating a polished, professional resume much less stressful. I especially like how quickly... See more
Company replied
I have had a phenomenal experience in developing my resume using resumegenius.com as a resource for the job market. I spoke with a customer service rep named Nicolas C, who was able to meet my needs a... See more
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Company details
Written by the company
The Resume Genius resume builder was launched in 2009 to help Americans make better resumes quickly online. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Contact info
Sonaga Tech Limited, Hamilton, Zweigniederlassung Luzern Hertensteinstrasse 51, Luzern 6004, Switzerland
- (866) 215-9048
- support@resumegenius.com
- resumegenius.com
4.6
Excellent
46K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy to use, great customer service
Website was easy to navigate and was able to make a appealing resume, updating the resume worked well but in the end i decided to completely remake it and it turned out better than the original, when it came to cancelling my subscription i had to reach out to customer support and they were great and helped me get it taken care of, Sebastian AP shoutout
9 September 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
We truly appreciate your kind words. It’s fantastic to know that Sebastian assisted you successfully and provided excellent service. Your comments will definitely be shared with him.
Best regards,
Resume Genius
Excellent products and customer service
I am very impressed by the excellent customer service your company offers. The quality of your product is also very impressive. Thank you so much.
9 September 2026
Reply from Resume Genius - The Best Resume Builder Online
Thank you for your feedback! We're pleased to know that our team provided you with exceptional service. We wish you success in your job search.
Sincerely,
Resume Genius
I would recommend Resume Genius
I would recommend Resume Genius. After a creating a simple resume, There was some confusion and as a result, I needed help with a billing matter. The rep, Sebastian, was very patient and helpful. He was able to provide me with a fair and reasonable solution. Not many companies stand behind their service. Resume Genius did. Thank you.
8 September 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you, we are thrilled to read that Sebastian was able to assist you with your request and provide you with excellent service. We will be sure to let him know your amazing comments.
Regards,
Resume Genius
The representative was excellent
The representative was excellent. He cleared up all of my doubts and issues with great patience. He delivered exactly what I needed! Thank you so much
10 September 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you for your feedback! We're pleased to know that our team provided you with exceptional service. We wish you success in your job search.
Sincerely,
Resume Genius
Reply from Resume Genius - The Best Resume Builder Online
Hello, we appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from Trustpilot so we can investigate what is happening for you.
Regards,
Resume Genius
I thought the service was good and the…
I thought the service was good and the product was good thank you
9 September 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
great experience
9 September 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
very helpful for new graduates
9 September 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you for your kind feedback! We’re thrilled that our tools made a difference in your resume process.
Regards,
Resume Genius
Good site for college students
i love that theres free of tons resources especially considering that most users are people that dont have a solid foundation economic wise
9 September 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was simple
9 September 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thanks for your review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
I was charged monthly
I was charged monthly, I didn’t even know. When I caught it. You did nothing but tell me, it’s in the fine print. Meanwhile taking money from me that I didn’t have.
2 September 2026
Reply from Resume Genius - The Best Resume Builder Online
Thank you for sharing your feedback. Providing excellent service is one of our top priorities, and we regret that your experience did not fully meet your expectations.
We are pleased that we were able to address your request and hope that your next interaction with us will reflect the high standards we strive to maintain.
If you require further assistance, please do not hesitate to contact us; we would be happy to help.
Sincerely,
Resume Genius
It's excellent resource but is very…
It's excellent resource but is very expensive when you don't used every day.
9 September 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you for your feedback! We're confident that Resume Genius will help you achieve your resume goals. We wish you the best of luck in your job search!
Regards,
Resume Genius
Excellent service with no stipulations - EASY to download
This site was very easy to navigate and they allowed me to download a template without asking for my credit card information or for me to subscribe to a free trial. They did request a review and I am happily giving one due to the horrible experience I've had with other companies that offer similar services but with catches that involve subscriptions/payment informaiton/or payment. This was very seamless and I appreciate companies like this that offer help without any stipulations.
9 September 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Amazing services and definitely try…
Amazing services and definitely try this website
8 September 2026
Reply from Resume Genius - The Best Resume Builder Online
We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!
Regards,
Resume Genius
Joel C
Joel C. was amazing. He assisted in making sure my account was not active and that no more fees would be deducted from my account. He did offer me additional service at a discounted price but I declined as I have found a job.
8 September 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
We truly appreciate your kind words. It’s fantastic to know that Joel assisted you successfully and provided excellent service. Your comments will definitely be shared with him.
Best regards,
Resume Genius
Daniel helped me go through the website…
Daniel helped me go through the website and understand the steps. Thanks!
8 September 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you, we are thrilled to read that Daniel was able to assist you with your request and provide you with excellent service. We will be sure to let him know your amazing comments.
Regards,
Resume Genius
Reply from Resume Genius - The Best Resume Builder Online
We appreciate your feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!
Regards,
Resume Genius
Very thoughtful and very kind
Very thoughtful and very kind, I wanted my money back, and they had no problem canceling my subscription
8 September 2026
Reply from Resume Genius - The Best Resume Builder Online
Thank you for your feedback! We're pleased to know that our team provided you with exceptional service. We wish you success in your job search.
Sincerely,
Resume Genius
Really easy and the various templates…
Really easy and the various templates gave me ideas for my CV! Thank you for making a 100% total free download of example templates!!!
8 September 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful to you. Here’s to your future success!
Regards,
Resume Genius
Reply from Resume Genius - The Best Resume Builder Online
Thank you for your feedback! We're pleased to know that our team provided you with exceptional service. We wish you success in your job search.
Sincerely,
Resume Genius
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