I am having my sixth session for microneedling today with eseticician Emily. This treatment has improved the texture and brightness of my skin. I can highly recommend both the treatment and eseticicia... See more
Company replied
Location
Switch locationShop 365A Westfield’s Chermside, Gympie Rd & Hamilton Rd, 4032 Chermside, QLD, AU
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See what reviewers are saying
Wonderful staff that made me feel at ease. A quick professional process. Something I have desired to do for quite some time. Such a great experience, I'm glad I finally went through with laser hair re... See more
Company replied
As always the staff at Chermside are are complete professionals … I see Zara & have been for awhile now & most recent appointment explained in depth exactly what she was doing & more importantl... See more
Company replied
Really bad customer service. Was sold a product that it turned out wouldn’t work for me and told I would receive a refund. When I went in and asked for my refund I was told by the Senior Cosm... See more
Company replied
Company details
About Results Laser Clinic - Chermside Westfield
Written by the company
We're committed to delivering real results! Results Laser Clinic is committed to making you look and feel your very best. Offering affordable Laser, Skin & Cosmetic treatments that deliver effective results every time! We are a results driven company focused on building confidence in your skin & body
Contact info
Shop 365A Westfield’s Chermside, Gympie Rd & Hamilton Rd, 4032, Chermside, QLD, Australia
- (07) 3448 6551
4.3
Excellent
244 reviews
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn't answer their phones repeatedly…
Didn't answer their phones repeatedly for months, then tell me I'm at fault for my sessions expiring even though I couldn't book because they don't answer phones. No help, no concern, no refunds, no compromise, worst service I've ever experienced. Nobody listen to the reply below either 👇 it’s a scam - I have already contacted them on the phone and via email and they told me that there was zero they were going to do to help me
9 June 2025
Unprompted review
Reply from Results Laser Clinic - Chermside Westfield
Hi,
Thank you for taking the time to review Results Laser Clinic.
We sincerely apologise for the inconvenience caused during your appointments.
Our team strive to achieve 5 star experiences through our service, delivering results and accommodating to all clients.
The client experience team would like to speak to you as your feedback is valuable to us.
May we ask you please email info@resultslaser.clinic with your details.
We look forward to hearing from you.
Kindest,
Results Laser Clinic
Client Experience Team
Skin Needling
I am having my sixth session for microneedling today with eseticician Emily. This treatment has improved the texture and brightness of my skin. I can highly recommend both the treatment and eseticician.
5 June 2025
Unprompted review
Reply from Results Laser Clinic - Chermside Westfield
Hi Virginia ,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Worst Customer Service In Australia
Really bad customer service. Was sold a product that it turned out wouldn’t work for me and told I would receive a refund. When I went in and asked for my refund I was told by the Senior Cosmetic Nurse (Emily?) that she did not have the authority to give me va a refund and point blank refused to contact someone that does. I don’t know if she had had a bad day but it is no excuse to take it out on the customers.
It’s a shame because the one treatment that I did have - the person who performed the treatment was very friendly and did a great job and obviously was a little embarrassed about the way I had been treated.
16 January 2025
Unprompted review
Reply from Results Laser Clinic - Chermside Westfield
Hi Tara,
Thank you for taking the time to review Results Laser Clinic.
We sincerely apologise for the inconvenience caused during your appointments.
Our team strive to achieve 5 star experiences through our service, delivering results and accommodating to all clients.
The client experience team would like to speak to you as your feedback is valuable to us.
May we ask you please email info@resultslaser.clinic with your details.
We look forward to hearing from you.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Chermside Westfield
Hi Firdaus ,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Chermside Westfield
Hi Saiheba ,
Thank you for taking the time to review Results Laser Clinic.
Our passionate team pride themselves in providing 5 star client experiences and exceeding expectations.
Thank you for your kind words, we look forward to seeing you soon.
Kindest,
Results Laser Clinic
Client Experience Team
Staff member
Staff member, pain level manageable, location convince, sale would love additional combo discount as I'm having multiple areas
31 May 2024
Reply from Results Laser Clinic - Chermside Westfield
Hi Alfiya ,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Was in good hands and felt comfortable…
Was in good hands and felt comfortable and at ease and great communication.
30 May 2024
Reply from Results Laser Clinic - Chermside Westfield
Hi Celena ,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Always good service.
30 May 2024
Reply from Results Laser Clinic - Chermside Westfield
Hi Tanya ,
Thank you for taking the time to review Results Laser Clinic.
Our team strives to always be polite and work hard to deliver amazing results for our clients.
Thank you for your kind words. We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Chermside Westfield
Hi ,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Chermside Westfield
Hi Douglas ,
Thank you for taking the time to review Results Laser Clinic.
Our team strive to always deliver 5 star client experiences.
Thank you for your lovely feedback.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Chermside Westfield
Hi Baljinder ,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Chermside Westfield
Hi ,
Thank you for taking the time to review Results Laser Clinic.
Our team strive to deliver excellent customer service. Thank you for recommending our clinic, our therapist appreciate your kind words. We look forward to seeing you again.
Kindest,
Results Laser Clinic
Client Experience Team
Perfect
It did help me to know what’s better for me regarding my forehead, love the service
16 May 2024
Reply from Results Laser Clinic - Chermside Westfield
Hi Rania ,
I hope you are well and thank you for reviewing Results Laser Clinic.
Your loyalty and support is greatly appreciated. Our passionate team of therapist and Cosmetic Nurse look forward to seeing you at your next appointment.
Kindest,
Results Laser Clinic
Client Experience Team
First treatment
There was very little discomfort and the price was very reasonable. The practitioner clearly explained the procedure and likely results. I’m looking forward to seeing results.
21 May 2024
Reply from Results Laser Clinic - Chermside Westfield
Hi Kathy ,
Thank you for taking the time to review Results Laser Clinic.
Our team strives to always be polite and work hard to deliver amazing results for our clients.
Thank you for your kind words. We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
I had a positive experience with the…
I had a positive experience with the treatment in Results laser clinic ,and it was very effective for me that in my 5th sessions I noticed that my underarm hair didn’t re growth.
13 May 2024
Reply from Results Laser Clinic - Chermside Westfield
Hi Aurella ,
Thank you for taking the time to review Results Laser Clinic.
Our passionate team love hearing that they have helped our clients gain incredible results. We are so happy we get to be apart of your beauty journey and look forward to seeing you at your next appointment.
Kindest,
Results Laser Clinic
Client Experience Team
JTG’s first facial
My first facial, the best experience ever friendly service, polite, respectful, each step explained clearly would recommend
9 May 2024
Reply from Results Laser Clinic - Chermside Westfield
Hi Ian ,
I hope you are well and thank you for reviewing Results Laser Clinic.
We are thrilled to hear that you have had a great first time experience with Laser Hair Removal at our clinic.
Thank you for your kind words, we look forward to seeing you soon.
Kindest,
Results Laser Clinic
Client Experience Team
As always the staff at Chermside are…
As always the staff at Chermside are are complete professionals …
I see Zara & have been for awhile now & most recent appointment explained in depth exactly what she was doing & more importantly put me at ease ..
Love her so again a big shout out too Zara .
10 May 2024
Reply from Results Laser Clinic - Chermside Westfield
Hi Jennie ,
Thank you for taking the time to review Results Laser Clinic
Our passionate team love hearing that they have helped our clients regain their confidence. We strive to deliver a 5 star experience through knowledge and expertise to achieve great skin results.
Thank you for your support and we will see you at your next appointment.
Kindest,
Results Laser Clinic
Client Experience Team
I’ve been having treatments at…
I’ve been having treatments at Chermside with Renee. She is professional, easy going and makes you feel comfortable during treatment.
8 April 2024
Reply from Results Laser Clinic - Chermside Westfield
Hi Chris,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
On-time and very friendly.
6 April 2024
Reply from Results Laser Clinic - Chermside Westfield
Hi Josephine ,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Great service for rescheduling my appointment
I accidentally arrived at the clinic one day prior to my appointment and I requested to serve me today if possible and Renae was very kind to reschedule me in next half an hour.
6 April 2024
Reply from Results Laser Clinic - Chermside Westfield
Hi Sukhpreet ,
Thank you for taking the time to review Results Laser Clinic.
Our passionate team pride themselves in providing 5 star client experiences and exceeding expectations.
Thank you for your kind words, we look forward to seeing you soon.
Kindest,
Results Laser Clinic
Client Experience Team
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