Restaurant Kits Reviews 375

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Wrong kit sent (GOT meat edition) got the Veggie one instead, emailed customer services 3 times over the past 3 days and no response. The meal that we got only has one main with it regardless as to if... See more

Rated 4 out of 5 stars

Pit Cue was one of our favourite restaurants and so pleased they are available on restaurant kits!! The sliders were amazing- so so delicious!!!! My one wish is that restaurantkits also did some gene... See more

Company replied

Rated 4 out of 5 stars

Ordered two meals from Restaurant kits - one (Dab Dab Wings) was delightful, tasty, fresh and really easy to make. The portion size was perfect, and everything just tasted wonderfully. The other kit... See more

Company replied

Rated 2 out of 5 stars

We paid full price for our first meal kit the Baozilnn Dumpling and Boao Kit. All 4 of the dumplings were cracked and broken on arrival which was not ideal. Wasn't anything amazing, had better from s... See more

Company replied

Company details

  1. Restaurants & Bars

Written by the company

The restaurant recipe box: iconic dishes re-created by you at home


Contact info

2.7

Poor

TrustScore 2.5 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Customer service should be better

I asked a question through their contact page and No answer ever received.

15 October 2021
Unprompted review
Restaurant Kits logo

Reply from Restaurant Kits

Hi

Thank you for leaving us your review although we are so saddened to read it. Please can you email our support team on help@restaurantkits.com as we would welcome the opportunity to look into this and make it up to you.

We look forward to hearing from you further.

Kind regards,

Team RK

Rated 4 out of 5 stars

Delivery great

Delivery great, food was great only issue was that there was too much bread in the Moroccan box, maybe should be replaced with an extra side.

15 October 2021
Unprompted review
Rated 5 out of 5 stars

Loved their Marrakesh kit

Loved their Marrakesh kit. Perfect for hosting a group of friends. Just heat up the meat, pour out the dips into bowls, toss the salad in the marinade and get eating! Less than 10 mins of prep work. The instructions booklet was detailed and the postcard that came with the kit is a nice touch! Will definitely order again

12 October 2021
Unprompted review
Rated 5 out of 5 stars

Quality burgers - felt like we were at the Hard Rock Cafe

My latest kit was the big Mac and wild, the order was tracked, with the delivery time by text. All of the ingredients were well packed and labelled with step by step instructions. I have not cooked a wagu burger before - they need a lot of cooking. Everything was perfect, how to prepare your cheeseburger, how to layer your burger with the burger sauce, cheese and gherkin. It looked like the burger we had in the Hard Rock Cafe in London recently - but tasted better - absolutely delicious and a hit with the whole family - I will definately be ordering this one again.

11 October 2021
Unprompted review
Rated 5 out of 5 stars

Flesh & Buns Meal Kit

I loved my meal kit! We got the Japanese Fried Chicken one. Everything was well packaged, the instructions were easy to follow and it was quick to make. I love how they also had a playlist included too! Such a delicious kit and I totally recommend.

7 October 2021
Unprompted review
Rated 4 out of 5 stars

Just like the restaurant dishes

Great kit, tasted just like the dish in the restaurant and required minimal effort. Dropped 1* as they charge the full delivery fee per kit (not per order) and I couldn't order two different sizes of the same kit in the same order. For 6 people I had to order 2x 4 ppl kits.

A single delivery fee and I would consider ordering more!

7 October 2021
Unprompted review
Rated 5 out of 5 stars

A HAPPY SON !!!!

My Son lives alone and occasionally….to spice up his life I have been sending him Restaurant Kits …
He has Loved Everyone…even sending me photos of
Before and After …and telling me how Tasty they were !

7 October 2021
Unprompted review
Rated 5 out of 5 stars

Great kit and fast delivery

Great website, and a really tasty kit. So simple to prepare (basically just warm a few things up) and then add in well labelled sauces / condiments. I also liked that I could order for delivery on the same week!

7 October 2021
Unprompted review
Rated 5 out of 5 stars

Such a fantastic concept

Such a fantastic concept! So easy to whip up and ingredients are such good quality. Also love that all the packaging is eco friendly. Would make great gifts

6 October 2021
Unprompted review
Restaurant Kits logo

Reply from Restaurant Kits

Hi Emma, we continually strive to be as sustainable and as environmentally friendly as possible. Also working on gift vouchers too!

Team RK

Rated 5 out of 5 stars

Just completely delicious!

Just completely delicious!! Easy to follow instructions, but I didn’t like that it was on rolled up paper. It was hard to keep flat… Would definitely order more kits in the future!

4 October 2021
Unprompted review
Restaurant Kits logo

Reply from Restaurant Kits

Thanks for the kind review and we look forward to your future orders!

Team RK

Rated 2 out of 5 stars

Horrible lobster roll

The ordering process was easy enough, which is why I gave it 2 stars.
The lobster roll was really disappointing though. The sides were soggy and the taste overpowering. The half lobster tail each roll had was ok but the recipe added so many flavours to it that by the end, you couldn’t taste the lobster.
I had ordered this as a birthday treat but it was a massive disappointment.

1 October 2021
Unprompted review
Restaurant Kits logo

Reply from Restaurant Kits

Thanks for your review Alexia. We are truly sorry about your negative experience with the Lobster Roll kit. Please can you email our support team on help@restaurantkits.com as we would welcome the opportunity to look into this and make it up to you.

We look forward to hearing from you further.

Kind regards,

Team RK

Rated 5 out of 5 stars

Delicious food

Delicious food, really easy to follow instructions and good size portions. The only thing is that I wish there were more tortillas as we had a lot of filling left over. We’ve already ordered our next kit!

28 September 2021
Unprompted review
Restaurant Kits logo

Reply from Restaurant Kits

Thanks Stephanie, we hope you enjoy your next kit as much as this one!

Team RK

Rated 5 out of 5 stars

Great food

Reliable delivery, easy to order and a great way to have great food at home without hassle. A brilliant birthday present for my friend!

21 September 2021
Unprompted review
Restaurant Kits logo

Reply from Restaurant Kits

Thanks Clare. Happy belated birthday to your friend!

Team RK

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look