We had dated, old information from previous owners of our business shading our calls & reviews. Thanks to Restaurant Guru they erased all the bad info & responded very quickly and help us rectified... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Today while travelling through NH 48 Palej, Haldarva, Gujarat 392220, we stopped by here for some quick refreshments. It’s a dhaba style restaurant with spacious seating area, ample free parkin... See more
I provide images to Google Maps including photos, videos and reviews. Today I discovered that my reviews and photos are being used without my permission or accreditation. They are a... See more
Company replied
Following our internal system changes, I needed urgent help to get back into our page on Restaurant Guru. One email later and I am back in after being provided with simple non-jargon instruc... See more
Company replied
Company details
Written by the company
Restaurant Guru allows you to discover great places to eat at near your location. Read restaurant menus and users' reviews about tasty food. View photos and ratings of open restaurants around you.
Contact info
Palm Grove House, P.O. Box 438, VG1110, Road Town, Tortola, British Virgin Islands
- contactus@restaurantguru.com
- restaurantguru.com
3.8
Great
148 reviews
Replied to 18% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service!
21 November 2024
Unprompted review
Reply from Restaurant Guru
Thank you for your kind feedback!
We’re glad that our service is so helpful to you and we remain always ready to support you.
With warm regards,
RG Support Team
Reply from Restaurant Guru
Thank you for sharing your experience with us!
We always aim to resolve issues promptly, and we’re glad we were able to assist you in this way. Should you need any further help in the future, we’d be happy to assist you again.
With warm regards,
RG Support Team
Thank you very much for your vehicle…
Thank you very much for your very helpful you are the best
15 March 2025
Unprompted review
Reply from Restaurant Guru
Thank you for your kind feedback!
We’re glad that our service is so helpful to you and we remain always ready to support you.
With warm regards,
RG Support Team
Reply from Restaurant Guru
Thank you for your feedback and recommendation!
With warm regards,
RG Support Team
Support and helpful with detailed…
Support and helpful with detailed information.
28 February 2025
Unprompted review
Reply from Restaurant Guru
Thank you for your feedback!
We’re thrilled that we could successfully resolve your case and remain always ready to support you.
With warm regards,
RG Support Team
Good experience
13 February 2025
Unprompted review
Reply from Restaurant Guru
Thanks for your feedback!
If you need any help, we are always ready to support you.
With warm regards,
RG Support Team
Whippers Fish & Chips
Whippers Fish & Chips. Contacted Restaurant Guru about correcting business hours for the listed restaurant. They replied quickly and made corrections as requested.
12 February 2025
Unprompted review
Reply from Restaurant Guru
Thank you for sharing your experience with us!
We always aim to resolve issues promptly, and we’re glad we were able to assist you in this way. Should you need any further help in the future, we’d be happy to assist you again.
With warm regards,
RG Support Team
Restaurant Guru was very quick to answer…
Restaurant Guru was very quick to address a question I had and immediately helped with what I had asked them to do. Their profile of our restaurant is very nicely put together.
6 February 2025
Unprompted review
Reply from Restaurant Guru
Thank you for taking the time to share your experience with us!
We're glad to have swiftly resolved the case and look forward to assisting you again whenever you need us.
With warm regards,
RG Support Team
We are apparently listed on Restaurant…
We are apparently listed on Restaurant guru when we have not ever been approached. We are a delicatessen and are listed as a Chinese takeaway 60 put of 85 in Burnley.There are no more than 30.Also states negative reviews on Chinese food.We have never had a single review. This is detrement to our business and I am taking legal action.
6 February 2025
Unprompted review
Reply from Restaurant Guru
We understand that receiving negative reviews can be frustrating, but everyone has the right to express their opinion unless it violates the law.
Our contact form is always available on our website, but unfortunately, you did not reach out to us to try to resolve the issue.
Additionally, we were unable to identify your profile based on the information provided. Please contact us via email (listed in our profile) or through the contact form on our website, and we will thoroughly review your case.
Best regards,
RG Support Team
Reply from Restaurant Guru
Thanks for your feedback!
Should you need our help, we are always here for you.
With warm regards,
RG Support Team
Reply from Restaurant Guru
Thanks for your kind feedback!
With warm regards,
RG Support Team
Great customer service and well…
Great customer service and well designed plattform for restaurants to customize their profile and more!
28 January 2025
Unprompted review
Reply from Restaurant Guru
Thank you for your feedback!
We’re thrilled that we could successfully resolve your case and remain always ready to support you.
With warm regards,
RG Support Team
I had a wonderful experience and my…
I had a wonderful experience and my concerns were fully addressed. The staff provided thoughtful solutions and completely satisfied me, providing reassurance with professionalism and care.
18 January 2025
Unprompted review
Reply from Restaurant Guru
Thank you for taking the time to share your experience with us!
We’re thrilled that we fully met your expectations. We look forward to helping you again whenever you need us.
With warm regards,
RG Support Team
Impressed
As a restaurant owner I am very impressed by the speed that Restaurant Guru deal with my enquiries. It’s more than I can say for the other review sites!
16 January 2025
Unprompted review
Reply from Restaurant Guru
Thank you for sharing your experience with us!
We always aim to resolve issues promptly, and we’re glad we were able to assist you in this way. Should you need any further help in the future, we’d be happy to assist you again.
With warm regards,
RG Support Team
Love them.
Great, friendly, supportive customer service. Very quick solution. Very responsive.
17 January 2025
Unprompted review
Reply from Restaurant Guru
Thank you for your feedback!
We're glad that you're enjoying our service. If you ever need help, we're always ready to assist.
With warm regards,
RG Support Team
In Resonse.
Said company was very helpful in taking down a vicious lie which was blatantly and obviously just placed there in order to counteract an honest review I had left regarding the awful service received by one particular person.
And , like I said, it's either myself and 68 other people who are wrong, or it was this ONE person.
I appreciate your help in ridding the fake news and allowing people who see what is meant to be seen.
Thank you very much.
15 June 2024
Unprompted review
Reply from Restaurant Guru
Thank you for sharing your experience!
We always strive to maintain our community in an honest and safe manner, and we’re glad we could resolve this for you. If you ever need our assistance again, please don’t hesitate to reach out.
With warm regards,
RG Support Team
Great platform!
15 November 2024
Unprompted review
Reply from Restaurant Guru
Thank you for your feedback!
Best regards,
RG Support Team
Restaurant
I wholeheartedly recommend their services to anyone in need of a dependable and supportive partner. Thank you, Restaurant Guru, for your exceptional assistance!
27 December 2024
Unprompted review
Reply from Restaurant Guru
Thank you for sharing your experience with us!
We’re thrilled that we could successfully resolve your case and meet your expectations. We look forward to helping you again whenever you need us.
With warm regards,
RG Support Team
I had my birthday at greenhouse on…
I had my birthday at greenhouse on festival. My experience was the best, the host was very pleasant.. Our waiter was very helpful and made sure that we got what we needed, Kopano made sure that we enjoyed every moment..
25 December 2024
Unprompted review
Reply from Restaurant Guru
Please note that if you would like to post a review about specific establishment, you can proceed to our application or website and submit it there.
Best regards,
RG Support Team
Reply from Restaurant Guru
Thank you for your feedback!
Best regards,
RG Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.