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Respa Beds Reviews 

221
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the beds and mattresses offer exceptional quality, providing a wonderfully comfortable and supportive night's sleep that greatly improves overall rest. People are extremely happy with their wonderful purchases, noting that the materials feel luxurious, reliable, and exceptionally well-made for everyday home use. Some reviewers were not happy with products becoming lumpy, too hard, or significantly uncomfortable after a short period of regular use. Meanwhile, others also encountered frustrating issues with sizing discrepancies and unsatisfactory customer service support when attempting to address these specific product faults.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the high quality and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the beds and mattresses are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I read about Respa on-line and it came recommended as an Irish-made mattress brand with great quality and support at accessible pricing. I happened to drive past a store which was running a special an... See more

Company replied

Rated 5 out of 5 stars

Excellent quality beds and great service from Respa. Really comfortable, well made and very happy with the purchase. Would definitely recommend. 5 star all the way.

Company replied

Rated 5 out of 5 stars

Bought a Pocket 1700 from Michael Murphy’s in Wexford, so happy with it. Having great sleep since. Also bought an ergonomic pillow from Respa recently, would highly recommend.

Company replied

Rated 5 out of 5 stars

I have a bed which needed a 5 x 7 foot mattress. I had tried various suppliers some took a deposit which was repaid when the could not supply. We emailed Respa beds called to view the mattresses, we w... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Furniture Manufacturer
  5. Mattress Store

About Respa Beds

Written by the company

Respa Beds is one of Ireland’s most trusted bed and mattress manufacturers, proudly handcrafting premium Irish-made beds in Oldcastle, Co. Meath since 1947.

For over 75 years, generations of Irish families have slept on Respa beds, choosing us for our comfort, quality, craftsmanship and long-standing family heritage. Every Respa mattress is carefully designed to support better sleep, combining traditional bed-making expertise with modern technology, high-quality materials and a deep understanding of what makes a truly comfortable night’s rest.

Our core product range includes mattresses, divans, headboards, pillows and sleep accessories, all created with the same commitment to comfort and durability that has defined Respa for decades. As a proud Guaranteed Irish brand, we are committed to maintaining high standards across our products, manufacturing and customer care.

Respa Beds sells through a trusted network of retail partners across Ireland, helping customers find the right bed with expert in-store advice and support. We also supply beds to the hospitality sector, where comfort, reliability and quality are essential.

At Respa, we believe a great day starts with a great night’s sleep. Customer feedback is extremely important to us, and every review helps us continue improving our products, supporting our retailers and delivering the comfort Irish homes have trusted for generations.

Handcrafted Beds. Timeless Comfort.

View our website

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

221 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(221)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Respa beds ,what can I say the beds…

Respa beds ,what can I say the beds are beautifully made,wide range of mattresses, fantastic staff very helpful, delivery team are extremely helpful, great irish brand very happy with every purchase we have ever made from them highly recommended

22 January 2026
Unprompted review
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Reply from Respa Beds

Thank you Amanda for the great review.

We are thrilled to hear that you have been so happy with every Respa purchase you have made. Your kind words about the quality of our beds, our mattress range, and the helpfulness of our staff and delivery team mean a great deal to us.

We are especially grateful for your support of Respa as an Irish brand, and for your recommendation.

– The Respa Team

Rated 1 out of 5 stars

I have a double Respa Gel mattress

I have a double Respa Gel mattress. I thought giving it more time would help but no. It’s far too firm. The worst mattress I’ve ever slept on. I am a side sleeper and wake up in agony! The sides of my legs are so sore. An inspection will prove nothing. I am the one sleeping on it and it’s atrocious! I hate it.

9 September 2025
Unprompted review
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Reply from Respa Beds

Hi Ellen,

We’re very sorry to hear that your Respa Gel mattress hasn’t been comfortable for you, and that it’s impacting your sleep. We completely understand how difficult this must be, particularly as a side sleeper who may need more pressure relief than a firmer model can provide.

The next step is to arrange an independent inspection through your retailer. This process helps us assess the mattress properly and ensures that any potential issues can be addressed fairly and transparently.

If you have any questions about how to start this process, our Customer Care team would be happy to guide you, please email info@respabeds.ie

We truly value your feedback, as it helps us improve both our products and how we guide customers to the right comfort level via our retail partners.

Rated 1 out of 5 stars

Why is there 2 very different Respa bed experiences

I'm lying in the middle of my €800 2 year old Respa bed because there are 2 dips either side of me. I have complained 3 times to the retailer and Respa.
Respa, you do not care to hear customers are dissatisfied with their Respa experience. All you do is request "clarify the details surrounding your case", then you send out an English company to visibly inspect the bed and who writes a report on your favour. If anyone's bed was ever replaced following a complaint, there would be a review here to let people know what great service recovery you have. Your complete energy is focused on not replacing the customers new bed. Why would I spend the time complaining unless the bed is actually really faulty? Isn't €800 enough money to have spent to have a decent bed. Actually my bed was for sale for €1000 in Dublin retailers. I bought in Athlone Furniture World.
Another point- I can't understand why there is 2 very divergent reviews here. There is the reviews that are literally identical to my bed fault and terrible experience and then there are the reviews which are 5 star and people are literally tripping over themselves saying how great the Respa bed is. Apologies to the 5 star people, I'm just jealous that my bed is only fit for a skip and was never right and yours has been so great. My first complaint was when the bed was 2 weeks old.
My €800 is gone and I hate throwing out anything and keep putting off the day to go bed shopping again. I hate complaining about an Irish company. The only satisfaction I get from this whole experience is that I told my 10th family/friend yesterday not to consider a Respa bed in their current search for a new mattress.
Respa, you might be saving yourself a few bob today but unless you change your policy to customer complaints you won't have a tomorrow.

6 September 2025
Unprompted review
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Reply from Respa Beds

Hi Clair, Thank you for your feedback, and we’re very sorry to hear that your mattress hasn’t felt as comfortable as you expected. We completely understand how frustrating this can be.

The independent inspection carried out on your mattress found it to be within industry tolerance levels for settlement and support, meaning no manufacturing fault was identified. We do appreciate, however, that this may feel at odds with your own experience.

If you remain unhappy, you are entitled to request a further independent inspection through your retailer. This ensures complete transparency and gives you confidence that your concerns have been fully reviewed.

Please don’t hesitate to contact our Customer Care team at info@respabeds.ie if you’d like guidance on how to arrange this. Your feedback is so important to us, and it helps us continue to improve both our products and service.

Rated 1 out of 5 stars

Terrible warranty experience

Terrible warranty experience. These mattress do not last. Never again. Premium price and poor quality.

Just to note this is a real customer experience. While you have asked for further information on the case - I certainly do not feel comfortable in providing this to you. Suffice it to say that CASTELAN is the company you outsource all your warranty claims to and Crinions furniture meath was where the mattress was bought and warranty issue escalated to. This review is not to help Respabeds as I see other users have had the same experience and nothing but a lackluster reply. This review is intended to help others who may be thinking - respa is a quality brand with a decenty warranty. As a customer this has not been my experience in terms of:
1. Quality of the product
2. Warranty experience

No doubt you will still go out of your way to have the review removed.

25 June 2025
Unprompted review
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Reply from Respa Beds

Hi Martin,

We’re truly sorry to hear about your experience and appreciate you taking the time to share it. We understand how disappointing this must feel, especially when you believe expectations around quality and support haven’t been met. Firstly we would never have any genuine review removed, our customer feedback is paramount.

At Respa, we partner with retailers and independent assessors like Castellan to help ensure all warranty claims are handled fairly. While we don’t manage these claims directly, there is an appeals process available through the retailer where the product was purchased — in this case, Crinions Furniture. If you feel the outcome of your claim was unsatisfactory, we’d encourage you to contact them again to initiate a review.

That said, we’d still welcome the opportunity to better understand your case, should you ever feel comfortable reaching out, our email is info@respabeds.ie. Your feedback is important to us, and we’re committed to learning from it to improve both product and service standards.

Best Regards,

—The Respa Customer Care Team

Rated 5 out of 5 stars

Second set of Respa mattresses just ordered

I have just ordered our second pair of zip and link mattresses from Respa. We're setting up an AirBnB business and want to have the flexibility to offer a double or twin beds in the same room. I have been test-driving the first set of mattresses for a couple fo months now and they are by some distance the most comfortable mattresses I have slept on for many years. They also separate easily to create two single beds; and remarkably when you zip them together again you can barely tell that the new king size double is in two pieces. Great service from the team at Respa btw - I had called with loads of questions before I bought the first set (eg best size of sheets; compatibility with different bed bases etc) and I had answers super fast that dealt with my questions and then added more information that I wasn't asking about but needed to know. We'll be back for more as the business grows

20 June 2025
Unprompted review
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Reply from Respa Beds

Hi Jonathan, Thank you so much for your kind words. We’re thrilled to hear that our zip and link mattresses are working perfectly for your AirBnB business. It’s great to know that the flexibility and comfort are making a difference. We’re always here to help, and we can’t wait to support you as your business grows. We look forward to working with you again soon😊

Rated 1 out of 5 stars

Respa, never again!

Had a very bad experience with Respa customer care. Opened a claim with the retailer for the mattress excessively dipping and the retailer was first told by Respa that they inspected my mattress and it was fine (not true), then that they called me and I didn't answer (not true). It is now almost 2 months since the claim was opened and I'm still waiting. Worst experience customer care ever.

Update 27.03.25: Warranty claim denied by Respa. I'm going to buy a new mattress and leave this all Respa experience behind.

18 March 2025
Unprompted review
Respa Beds logo

Reply from Respa Beds

Hi Luca,

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We understand how frustrating delays can be, and we sincerely regret any confusion surrounding your claim.

To clarify, Respa does not directly handle customer claims - these are managed through the retailer and the third-party inspection company, Castelan. We have followed up with Castelan regarding your case and have been informed that an appointment was previously offered but could not be scheduled at the time. Castelan has confirmed that they will be in your area next week, and their technician, will be reaching out to you later this week or early next week to arrange a suitable time.

Your retailer has also been in touch with us for updates, and we will ensure they receive the latest information. If you have any further concerns, we recommend staying in contact with your retailer for the most up-to-date details on your claim.

We appreciate your patience and sincerely hope this matter is resolved for you soon.

Best regards,
Respa Beds Customer Support

Rated 1 out of 5 stars

Anything to get out of a repair

We bought a respa mattress five years ago from their luxury range. The mattress developed problems with the spring coming up through the casing. We took photos and asked Respa to inspect the mattress and as it was under warranty time frame to consider a repair. Respa refused point blank without even looking at the damage being caused by their faulty workmanship claiming the mattress has been soiled. It is true that water had been spilt and part of the mattress which was in the photograph and yes, this was one of the points in their warranty where they can walk away without consideration of their faulty workmanship. Needless to say we will never spend any money on a Respa bed or mattress ever again.

11 December 2024
Unprompted review
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Reply from Respa Beds

Dear Ciaran,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. At Respa Beds, we take quality and customer satisfaction seriously, and we always aim to resolve issues fairly within our warranty guidelines.

While we do have policies in place regarding warranty coverage, including soiling, we regret that this has left you feeling unheard. If you would like to discuss this further, please reach out to our team at info@respabeds.ie and we’d be happy to review your case again.

Thank you for your feedback—it helps us improve our service.

Best regards,
Respa Beds Customer Care

Rated 5 out of 5 stars

Great mattresses

Great mattresses, very competitive pricing, friendly prompt service.

19 July 2024
Unprompted review
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Reply from Respa Beds

Thank you for your review Lee.

Rated 5 out of 5 stars

Best mattress we ever had

We got our mattress 2 months ago and I could not be happier with it. Such quality. I have been sleeping so much better. Its so comfortable from the first night. It's so supportive and yet like sleeping on a cloud. There is no roll off disturbing our sleep. My only regret is not changing my mattress sooner!

15 July 2024
Unprompted review
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Reply from Respa Beds

This is great to hear! Thank you for taking the time to write a review. Wishing you many happy nights of great sleep on your Respa mattress

Rated 5 out of 5 stars

Rejuvenating

We got a Super King bed from Respa beds and it is incredible! I can’t wait to go to bed every night to melt into the mattress! The bed is huge and fantastic quality, there is so much storage underneath. I slept well anyway but my sleep is even better now, I wake up feeling rejuvenated and reenergised. The whole experience from ordering through to delivery was of such a high standard. I would highly recommend Respa beds to anyone looking for a new bed.

10 July 2024
Unprompted review
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Reply from Respa Beds

Thanks Kerry for your review!

Rated 5 out of 5 stars

Transformational!

I can’t explain the difference between my old bed and new Respa bed, it’s that good. It has made such a huge difference. My sleep has gotten even better, it is so supportive, comfortable, stable and the extra space is incredible. And the storage underneath -wow!! It’s even helped clear up my room!
The whole experience of ordering the bed, getting the bed, the team, the delivery guys were incredible.
I feel everyone should be getting a Respa bed! The level of comfort and support is just spectacular and my body is thanking me for it. Every night is a joy going to bed. Thank you Respa for transforming my sleep and bedtime experience.

16 May 2024
Unprompted review
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Reply from Respa Beds

This is just what we like to hear, thank you Tom! Wishing you many great night's sleep on your Respa mattress!

Rated 5 out of 5 stars

Best mattress we have ever had

Best mattress we have ever had. Like a quality hotel bed. Also seems cooler to lie on also, which is good as we can both be hot sleepers

15 March 2024
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Reply from Respa Beds

Thank you for your review John. Wishing you many happy night's sleep on your Respa mattress!

Rated 1 out of 5 stars

There is a terrible musty smell off the…

There is a terrible musty smell off the mattress. I looked it up on the internet and found out that it goes eventually but I think the mattress shouldn’t be sold until the smell is gone. I have always bought Respa beds and mattresses and never had this problem. Otherwise very comfortable.

8 February 2024
Rated 5 out of 5 stars

Great mattress

Great mattress. Very comfortable. Bought for my son’s new bed and he really likes it.

15 February 2024
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Reply from Respa Beds

Thanks for the review. We hope your son has many great night's sleep on his new mattress!

Rated 5 out of 5 stars

jUST ADORE THIS MATTRESS

jUST ADORE THIS MATTRESS. BOUGHT FROM LOCAL SHOP AND THE MEDIUM FIRM MATTRESS IS PERFECT FOR BOTH OF US. iTS HIGH AND SHEETS FIT IT REALLY WELL. WE HAVE BOTH HAD GREAT NIGHTS SLEEP ON IT SINCE WE GOT IT. WISH WE HAD BOUGHT IT SOONER

8 February 2024
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Reply from Respa Beds

Delighted to hear this, thank you Angela!

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