Resellers Room Reviews 

155
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and the well-structured onboarding sessions that provide clear, actionable guidance for building a successful personal shopping business from scratch. Consumers consistently note that the team is extremely supportive, highly communicative, and always ready to answer questions while offering practical growth strategies and educational content. Though some reviewers were not happy with communication availability after joining, others felt that specific wholesale supplier expectations remained entirely unfulfilled during their membership. People also mentioned occasional friction regarding strict business agreements and difficulties in reaching support agents promptly after completing the initial setup phase.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being exceptionally helpful, patient,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the quick responses and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that onboarding is a... See more

Service

Clients share satisfaction on service, frequently praising the fast response times and professional support.... See more

Product

Reviewers mention positive feedback about product, noting that the workbook is great and offers a lot more... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jumped on with the resellers room less than 2 weeks ago and I can only give credit to all involved. They have give me solid blue prints to start my personal shopping journey and opened more doors for... See more

Company replied

Rated 5 out of 5 stars

Just completed the onboarding call with Alfie, needless to say that he was ready to answer and questions or concerns and was happy to break anything down where there might have been uncertainty. The... See more

Company replied

Rated 5 out of 5 stars

Started with resellers 1 month ago give me all the learning i needed provided brilliant educational videos to help me and loads of other things helping me makes money and do what i love giving me al... See more

Company replied

Rated 5 out of 5 stars

There’s a real sense of community with the resellers room and we are enjoying the first step of the journey so far. They are professional, trustworthy and give great strategies to grow your business.... See more

Company replied


Company details

Written by the company

Resellers Room is a premium education and mentorship platform built for people who want to start or scale a luxury personal shopping and reselling business the right way. We exist to solve a simple problem: most people entering the luxury resale space lack structure, reliable suppliers, real guidance, and proven systems. Resellers Room provides all of that under one roof. Our members gain access to structured training, brand specific education, supplier connections across luxury, designer, streetwear, trainers, and activewear, and ongoing support designed to help them build a legitimate, sustainable business. This includes step by step onboarding, educational video content, written guides, real market insights, and one to one mentorship calls to ensure members are applying what they learn correctly. Resellers Room is built by the team behind an active luxury retail business, meaning everything we teach is based on real world experience, live suppliers, and current market demand. We do not sell theory. We teach practical execution, client acquisition, sourcing strategy, pricing, and long term brand building. This is not a get rich quick scheme, a shortcut, or a passive income promise. Success requires effort, consistency, and action. Our role is to provide the tools, education, and support to give members the best possible chance of success if they are willing to put the work in. Resellers Room is for people who want clarity, structure, and a professional approach to personal shopping/reselling.


Contact info

4.8

Excellent

TrustScore 5 out of 5

155 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(155)

87 reviews in the last 12 months

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Rated 1 out of 5 stars

A shocking service massively…

A shocking service massively overpriced. Don’t have exclusive suppliers just add you to a load of group chats full of there members and what they sell aren’t even at good deals - Very little support dont. After a few months they barely respond, just want to take your money and leave you to it. Don’t buy

9 October 2024
Unprompted review
Resellers Room logo

Reply from Resellers Room

Hi Jack,

Thank you for taking the time to leave us a review.

Whilst we are disappointed that you have had a negative experience with us, we would like to make it clear that we do have a support team in place that make themselves known daily to all members in the community who are in place to support members with any and all queries that they may face.

Secondly, after looking extensively into your review, our terms and conditions of the community that we have built over the last seven years were violated in this instance when you attempted to upsell your own subscription service to our community members which not only violates the terms of your NDA, but also is something that we will never tolerate in order to protect our existing and growing members base, which is why you were removed from the community.

We pride ourselves on our suppliers network and our successful members who fully utilise all the support tools in place to ensure their success and growth as businesses.

Rated 5 out of 5 stars

Professional and friendly

Very down to earth guys, I’ve worked with Jack for a few years across multiple deals, spending approximately £50k with him over the last 24 months. Always get great service and support when needed

12 September 2024
Unprompted review
Rated 5 out of 5 stars

10/10 website

10/10 website. Has pretty much everything you can ask for in a wholesale website and team is supportive in answering your queries. Just cop’d a nice wholesale package a few days ago and can’t complain :)

12 September 2024
Unprompted review

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