ResellersPanel Reviews 108

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

By far the most advanced free reseller agency. Their platform is quite complex, yet simple to use and easy to manage all your clients accounts, domain names and billing transactions with little effort... See more

Company replied

Rated 1 out of 5 stars

ResellersPanel, and the umbrella company LiquidNet, will sell your personal data for their own profit. The employees are rude and treat customers like crap if they ever respond with a helpful answer.... See more

Rated 3 out of 5 stars

From Hiren Jani Using their service since 2018. Reseller Servers are not protected. Frequent malware attacks on websites. Due to that emails are going to receiptant's spam box, generates phi... See more

Company replied

Rated 1 out of 5 stars

I said to my request, please install my Clientexec direct to my domain. What the technician do? Read all my message from the binning. I cannot easy browse my domain name in the search bar beca... See more

Company replied

Company details

  1. Web Hosting Company

Information provided by various external sources

Offer cloud hosting, virtual private servers, dedicated servers and domain names under your own reseller hosting brand. A cPanel reseller hosting program is also available. Earn a 10% affiliate commission for referring new resellers.


Contact info

3.4

Average

TrustScore 3.5 out of 5

108 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I said to my request

I said to my request, please install my Clientexec direct to my domain.
What the technician do? Read all my message from the binning.
I cannot easy browse my domain name in the search bar because of domain extension, Thats why i ask new license, because your technician is GARBAGE.

Try to clean your GARBAGE COMPANY HERE?

Your 100% LIAR

For everyone who like to run a reseller hosting, STAY AWAY FROM THIS GARBAGE COMPANY. 100% LIAR

29 January 2020
Unprompted review
ResellersPanel logo

Reply from ResellersPanel

We're sorry about the bad experience you had while you were our customer. We wish things have gone differently.

However, given how things unfolded, we stand behind the decision to suspend your account without a refund.

As it was already explained to you:
- ClientExcec licenses are issued per host, not per installation. You don't need a new license for a new installation if it's on the same host;
- ClientExcec can be installed with a click from the Softaculous installer. You can install it in any folder you want;

Software installation is not part of the usual support services we offer. We went out and installed it for you as a courtesy.

Your attitude towards our support team from that moment on was clearly abusive. There is not a business on earth that will offer you better service when you start cursing out their employees.

As we care about our employees, your account was suspended due to a violation of the Terms of Service, to which you agreed when you became our customer.

Your subsequent behavior, calling us "garbage" and calling us liars when we have never lied about a single thing, clearly demonstrates that we have made the right decision for our business.

We wish you all the best with any other hosting provider you choose.

Rated 1 out of 5 stars

Very bad and really rude customer…

Very bad and really rude customer service I have ever talked with.

I have subscribed for 30 days free trial but soon after realizing they are not expert and just a reseller, I requested to cancel my account and issue a full refund, but unfortunately my money has not refunded after many months.
When I called them and asked them to explain they started swearing me!

I just cannot believe …

11 November 2019
Unprompted review
ResellersPanel logo

Reply from ResellersPanel

Hello,

We are sorry to hear about your recent experience with our support team. If you want, you can reply to our message with more information about the interaction you are referring to so I can investigate further.

Regarding the Free Trial service - we do not require any payment information for free trial accounts. Hence, we do not charge customers if they do not wish to keep using our service beyond the free trial period.

As for your statement that we are just a reseller. ResellersPanel offers a free reseller hosting platform which has been in-house developed by ourselves. Hence, we are not reselling third-party products under that program.

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